Customer Service

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute export operation Ensure daily activities run smoothly & generate more productivity To ensure 100% accuracy in recording shipment / cargoes details To maintain good relationship with customer...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship...

To liaise with service providers, Customs and customers and relevant departments for all shipment related matters - Process incoming & outgoing shipment. - To handle and resolve all customer complaints / inquiries via mail or phone in a timely and professional manner - To coordinate internally and externally on the arrangement and documentation preparation -...

To liaise with service providers, Customs and customers and relevant departments for all shipment related matters To handle and resolve all customer complaints / inquiries via mail or phone in a timely and professional manner To coordinate internally and externally on the arrangement and documentation preparation Any other ad hoc and administrative duties,...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. Job Description: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship with...

An Established US based forwarding company located in Penang. Mid-America Overseas offers a wide range of services to suit our customer’s unique needs. From ocean freight to air freight, from door-to-door forwarding to special projects and dangerous goods shipping, our team of highly trained professionals are experts in meeting and exceeding customer...

Handling customer complaints or any major incidents - Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants; - Issuing refunds or compensation to customers; - Developing feedback or complaints procedures for customers to use; - Developing customer service...

**_Job Description: _** - Handle bookings, inquiries and complaint on shipment consignment (airfreight, sea freight and trucking) - Responsible for the proper and smooth handling of individually assigned customer’s shipment. - Ensure correct data key in and documentation - To notify and pre-alert the shipment arrangement - Generate reports on time - Work...

**The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong networks in 6 continents, and leading-edge technology. The Custom Brokerage Customer Service will be based in...

**Job description**: - Support APAC region Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Repair RMA, Contract Administration, Delivered Quality (out of box management) - Support requests from external and internal for portal engagement, order shipment issue, training account issue,...

**The company** Our client is an innovative and dynamic logistics solutions provider with more than 4000 employees across more than 90 countries and being supported by hundreds of agents globally. The company provides airfreight, seafreight, customs brokerage, local transportation, warehousing and distribution services. They provide logistics and supply...

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. Provide outstanding customer service to improve customer satisfaction and relationship. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Assist in product purchasing and order fulfillment activities...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Chat Process Chat Support BPO Skills BPO Operations BPO/ITES customer success bpo Customer Service Agent Mandarin or Cantonese Voice...

**Title**:Customer Service Representative **Requisition ID**:55301**Department**:Global Customer Service**Location**:Bayan Lepas, MY**Job Function**:Cust/Sales Support**Renesas Electronics (Penang) Sdn. Bhd** - Phase 3, Bayan Lepas, Free Industrial Zone 11900 Penang Malaysia**Job Highlights**: - Attractive Remuneration: Bonus + Profit Sharing - Flexible...

**Title**:Customer Service Rep **Requisition ID**:53611**Department**: **Location**:Bayan Lepas, MY**Job Function**:Cust/Sales Support**Renesas Electronics (Penang) Sdn. Bhd** - Phase 3, Bayan Lepas, Free Industrial Zone 11900 Penang Malaysia**Job Highlights**: - Attractive Remuneration: Bonus + Profit Sharing - Flexible working hour & hybrid work mode -...

**Important Notes**: **Responsibilities**: - Acts as key contact for allocated customers - Accepts and processes orders for handover to Operations - Stays informed on shipment and exception status for allocated customers - Proactively informs customer on shipment status and exceptions - Provides spot quotations and performs up - and cross-selling on inbound...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. VISION : A WORLD THAT LOVES TO SWIM ! MISSION : TO HELP PEOPLE TO ENJOY THE BEST OF SWIMMING IN THE MOST EASIEST WAY WHILE CONSISTENTLY MAKING IT...

'¢ Act as interface between customer (Internal/External) and Opulent '¢ Provide pre-sales and post-sales support to customers' enquiry and follow up. '¢ Set realistic expectations, manage and resolve fulfillment related problems and provide support to customers ensuring a high level of satisfaction in any of the following area: a. Customer master records...

**Job Requirements**: - Diploma in Computer Science/Information Technology, Business Studies/Administration/Management, Commerce, Marketing or equivalent. Major in Business Information will be an added advantage. - Excellent customer service and interpersonal skills. - Excellent communication skills. - Demonstrate analytical and problem-solving skills and...

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...