Customs Brokerage, Customer Service

4 days ago


Bayan Lepas, Malaysia People Pathfinders Sdn Bhd Full time

**The Company**

Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong networks in 6 continents, and leading-edge technology.

The Custom Brokerage Customer Service will be based in Penang.

**The Role**:

- Ensure smooth and timely customs process flow
- Ensure precise and timely data entry into the operational system and client billing
- To Track and Trace Custom files and reporting
- To understand all the elements of the import and export customs Desk Level Operating Procedures and properly interpret this information to fulfil the customer’s instruction and expectations.
- Transfer customs declaration information from documents or other sources into the customs entry system for a valid customs declaration.
- To comply to regulations.
- Cooperate with customers in arranging their international shipments and meeting customer service standards.
- Willing to take up additional responsibilities as and when necessary to meet department needs.

**The requirements**:

- Minimum 2 years of experience in custom brokerage
- Effective interpersonal and communication skills.
- Good Microsoft Office skills (Word, Excel, etc.)
- Strong organizational skills, Pro-active and Emotional resilience.
- Proficient in English - both written and verbal communication.
- Self-reflecting and open-minded
- Initiative and able to work independently.

Pay: RM2,500.00 - RM2,700.00 per month

Schedule:

- Monday to Friday

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- customs brokerage: 2 years (preferred)


  • Custom Declaration

    5 days ago


    Bayan Lepas, Malaysia PRIORITY BONDED WAREHOUSE SDN. BHD. Full time

    Job Description 1. Preparation of customs declaration form (K1, K2, K3 and K8) for export and import shipment in customs systems. 2. Check and advise the shipper/consignee for the needs of customs exemption forms and export/import permit. 3. Attend to customs officer for submit urgent custom declaration form when needed. 4. Comply with Intergrated Management...

  • Operation Clerk

    4 days ago


    Bayan Lepas, Malaysia Phili-Orient Logistics (M) Sdn Bhd Full time

    **ROLES, RESPONSIBILITY AND AUTHORITY**: a) Responsible for custom clearance at all Custom phases, Bonded Warehouses, Sea-Port, and Airport and attend custom examination when required b) Ensure custom form are cleared and endorsed by custom c) Handling the custom examination if required d) Provide update on the custom form status for any urgent shipments...

  • Lead Agent

    3 weeks ago


    Bayan Lepas, Malaysia Expeditors Full time

    **Company Description** “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of...

  • Lead Agent

    5 days ago


    Bayan Lepas, Malaysia Expeditors Full time

    **Company Description** “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of...

  • Lead Agent

    3 weeks ago


    Bayan Lepas, Malaysia Expeditors Full time

    **Company Description** “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of...

  • Assistant Manager

    3 weeks ago


    Bayan Lepas, Malaysia Expeditors Full time

    **Company Description** “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of...

  • Customer Service

    2 months ago


    Bayan Lepas, Malaysia Ozo Prestige Sdn Bhd Full time

    Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship...

  • Customer Service

    2 weeks ago


    Bayan Lepas, Malaysia Ozo Prestige Sdn Bhd Full time

    Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute export operation Ensure daily activities run smoothly & generate more productivity To ensure 100% accuracy in recording shipment / cargoes details To maintain good relationship with customer...

  • Customer Service

    2 months ago


    Bayan Lepas, Malaysia OZO PRESTIGE SDN. BHD. Full time

    Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. Job Description: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship with...

  • Customer Service

    1 month ago


    Bayan Lepas, Malaysia MBE BAYAN LEPAS Full time

    As a Retail Associate responsible to advise customer on the services available and which suite them the best. Build a good customer relationship and learn to up sell our products. Documentation skill, organised, and should be able to work independently as well as team work. Sales and marketing knowledge will be an added advantage. **Job Types**: Full-time,...

  • Customer Service

    2 months ago


    Bayan Lepas, Malaysia MID-AMERICA OVERSEAS (M) SDN BHD Full time

    An Established US based forwarding company located in Penang. Mid-America Overseas offers a wide range of services to suit our customer’s unique needs. From ocean freight to air freight, from door-to-door forwarding to special projects and dangerous goods shipping, our team of highly trained professionals are experts in meeting and exceeding customer...


  • Bayan Lepas, Malaysia AW TEAMS SDN BHD Full time

    Handling customer complaints or any major incidents - Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants; - Issuing refunds or compensation to customers; - Developing feedback or complaints procedures for customers to use; - Developing customer service...


  • Bayan Lepas, Malaysia NCS Global Technology Full time

    **Job description**: - Support APAC region Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Repair RMA, Contract Administration, Delivered Quality (out of box management) - Support requests from external and internal for portal engagement, order shipment issue, training account issue,...


  • Bayan Lepas, Malaysia Forward Freight Services Sdn Bhd Full time

    Established in 1989 providing total logistics services in the fields of international air / ocean freight forwarding and customs brokerage. Having five branch offices which are KLIA Operations which was incorporated in 1996, Penang Operations in 1998, Port Klang Operations in 1999. The Glenmarie Headquarters was setup in 2002 and the Johor Bharu operations...


  • Bayan Lepas, Malaysia Synergy Staffing Sdn Bhd Full time

    JOB OVERVIEW To execute all import & export documentation on timely manner to ensure smooth declaration & pick up / delivery of shipments. To include field operations attending to shipment checking & monitoring as per job assigned by your superior. ESSENTIAL DUTIES AND RESPONSIBILITIES - Any other job related tasks as assigned by the superior. - Retrieve...


  • Bayan Lepas, Malaysia Gratitude India Full time

    **Job Title: Customer Success Specialist (English + Mandarin + Conversational Cantonese)** **Salary: RM3300 + RM300 (Basic + Language Allowance)** Are you a dynamic individual with exceptional communication skills in English, Mandarin, and Conversational Cantonese? Do you have a passion for providing outstanding customer experiences and helping people...

  • Customer Service Rep

    4 weeks ago


    Bayan Lepas, Malaysia Reality AI Full time

    **Title**:Customer Service Rep **Requisition ID**:53617**Department**: **Location**:Bayan Lepas, MY**Job Function**:Cust/Sales Support**Renesas Electronics (Penang) Sdn. Bhd** - Phase 3, Bayan Lepas, Free Industrial Zone 11900 Penang Malaysia**Job Highlights**: - Attractive Remuneration: Bonus + Profit Sharing - Flexible working hour & hybrid work mode -...

  • Customer Service Rep

    4 weeks ago


    Bayan Lepas, Malaysia Renesas Full time

    **Title**:Customer Service Rep **Requisition ID**:53614**Department**: **Location**:Bayan Lepas, MY**Job Function**:Cust/Sales Support**Renesas Electronics (Penang) Sdn. Bhd** - Phase 3, Bayan Lepas, Free Industrial Zone 11900 Penang Malaysia**Job Highlights**: - Attractive Remuneration: Bonus + Profit Sharing - Flexible working hour & hybrid work mode -...

  • Customer Service Rep

    4 weeks ago


    Bayan Lepas, Malaysia Renesas Full time

    **Title**:Customer Service Rep **Requisition ID**:53612**Department**: **Location**:Bayan Lepas, MY**Job Function**:Cust/Sales Support**Renesas Electronics (Penang) Sdn. Bhd** - Phase 3, Bayan Lepas, Free Industrial Zone 11900 Penang Malaysia**Job Highlights**: - Attractive Remuneration: Bonus + Profit Sharing - Flexible working hour & hybrid work mode -...

  • Customer Service Rep

    2 weeks ago


    Bayan Lepas, Malaysia Reality AI Full time

    **Title**:Customer Service Rep **Requisition ID**:53611**Department**: **Location**:Bayan Lepas, MY**Job Function**:Cust/Sales Support**Renesas Electronics (Penang) Sdn. Bhd** - Phase 3, Bayan Lepas, Free Industrial Zone 11900 Penang Malaysia**Job Highlights**: - Attractive Remuneration: Bonus + Profit Sharing - Flexible working hour & hybrid work mode -...