Customer Service Specialist- Mandarin

**Job Title: Customer Success Specialist (English + Mandarin + Conversational Cantonese)** **Salary: RM3300 + RM300 (Basic + Language Allowance)** Are you a dynamic individual with exceptional communication skills in English, Mandarin, and Conversational Cantonese? Do you have a passion for providing outstanding customer experiences and helping people...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Cantonese english - **Job Title: Customer Success Specialist (Mandarin Proficient)** **Location**: Bayan Lepas, Penang **Salary Range**:...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Customer Service Customer Management Customer Care Ensures that appropriate actions are taken to resolve customers problems and concerns. Maintains customer accounts and...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute export operation Ensure daily activities run smoothly & generate more productivity To ensure 100% accuracy in recording shipment / cargoes details To maintain good relationship with customer...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin - The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to...

Customer Success Specialist English + Mandarin + Conversational Cantonese (mandatory) Rotational Shift - FLUENT IN MANDARIN (MUST) & ENGLISH B2 (MUST) & MALAY - written and oral 1 year experience in Customer Service and travel. **Salary**: RM3300+300 (Basic + Language allowance) **Salary**: RM3,000.00 - RM3,300.00 per month Application Question(s): -...

Job Description: - Handle customer’s concerns related to social media advertisements in a positive and professional manner. - Identify and escalate priority issues through proper channels when necessary. - Works with other team members in identifying better ways of providing better customer support. - Participate in additional training courses as...

**Location: Bayan Lepas** **Working days: 24/7 Rotational shift, 4 working days per week** **Working hours: 6am - 6pm/6pm - 6am (2 hours break)** **Job Descriptions**: - Manage large amounts of incoming calls - Provide accurate information to customers by using the right method - Handle customer complaints/queries and solve within time limit - Follow up...

WE ARE HIRING Position: CUSTOMER SUCCESS SPECIALIST - MANDARIN SPEAKER ATTRACTIVE SALARY PACKAGE: RM2,800 - RM3,300 Language Allowance: RM300 JOB REQUIREMENTS Experience: 0-5 years, fresh graduates are encouraged to apply Preferred Background: Customer service experience is an advantage Education: Open to all Malaysian citizens Shift: 24/7 rotational...

Job Summary:We are seeking a highly skilled Customs Specialist to join our team at Versatile Creation Sdn Bhd. As a key member of our import and export operations, you will be responsible for ensuring seamless customs clearance and compliance with relevant laws and regulations.Key Responsibilities:Prepare and submit customs declarations, ensuring accuracy...

**Responsibilities and Accountabilities**: - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand...

**Job description**: - Support APAC region Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Repair RMA, Contract Administration, Delivered Quality (out of box management) - Support requests from external and internal for portal engagement, order shipment issue, training account issue,...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:Other **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: CRM (Customer relationship Management) Customer Relations Customer Service Cantonese customer success Customer Service Agent Mandarin or Cantonese Voice Support

**Key Responsibilities**: - Serve as the primary point of contact for customers who speak Mandarin, Cantonese, or both, addressing inquiries and resolving issues promptly and effectively. - Build and maintain strong relationships with customers, understanding their needs and providing personalized support and solutions. - Provide product demonstrations and...

**Qualifications**: - Degree in any field **Other Requirements**: - Good written and verbal communication skills in English - Good working attitude and willing to learn - Basic Japanese language skill is needed. No requirement to speak in Japanese. - Support Japan region **Job Descriptions**: - Handle Service order management by responding to customer's...

_**Job Purpose and Content**_ - Duties involve but are not limited to supply chain services, inventory control, critical parts availability and material handling: - Customer Service _ - Process orders for materials from sales staff or direct customers’ contacts - Update order information into the ERP System - Coordinate with suppliers regarding order...

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...

Job Summary:Versatile Creation Sdn Bhd is seeking a skilled Customs Specialist to join our team. As a key member of our import and export customs declaration business, you will be responsible for ensuring timely and smooth customs clearance for our goods.Key Responsibilities:Prepare customs import and export documents, complete customs declarations, and...