Customer Service Specialist English+ Mandarin

**Job Title: Customer Success Specialist (English + Mandarin + Conversational Cantonese)** **Salary: RM3300 + RM300 (Basic + Language Allowance)** Are you a dynamic individual with exceptional communication skills in English, Mandarin, and Conversational Cantonese? Do you have a passion for providing outstanding customer experiences and helping people...

Job Title: Customer Success Specialist (English + Mandarin + Conversational Cantonese)Salary: RM3300 + RM300 (Basic + Language Allowance)Are you a dynamic individual with exceptional communication skills in English, Mandarin, and Conversational Cantonese? Do you have a passion for providing outstanding customer experiences and helping people navigate their...

Role:Any OtherTimings:Shifting Schedule (Permanent)Industry:BPO / ITESProcess:VoiceFunctional Area:Any OtherWork Mode:Work from officeKey Skills: Customer Service Customer Management Customer CareEnsures that appropriate actions are taken to resolve customers problems and concerns.Maintains customer accounts and records of customer interactions with details...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Cantonese english - **Job Title: Customer Success Specialist (Mandarin Proficient)** **Location**: Bayan Lepas, Penang **Salary Range**:...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Cantonese english - **Job Title: Customer Success Specialist (Mandarin Proficient)** **Location**: Bayan Lepas, Penang **Salary Range**:...

**Job Details**: - Company: Teleperformance Malaysia - Job Title: Customer Success Specialist - Mandarin + English - Location: One Precinct, Bayan Baru Pulau Pinang - Shift: 5 working days (Rotational Shift) - Salary Range: MYR 2700 - MYR 3200 - Languages: English and Mandarin **Job Highlights**: - Work Life Balance Environment - Young, energetic, and...

Your role will involve handling customer requests, addressing their concerns, and offering detailed information in response to inquiries received through main point of contact for customers utilizing the client’s website shopping channel, ensuring their needs are met and providing support throughout their online shopping experience. Your...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:Other **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: CRM (Customer relationship Management) Customer Relations Customer Service Cantonese customer success Customer Service Agent Mandarin or Cantonese Voice Support

Job Description: Handle customer's concerns related to social media advertisements in a positive and professional manner. Identify and escalate priority issues through proper channels when necessary. Works with other team members in identifying better ways of providing better customer support. Participate in additional training courses as required. Maintains...

Customer Success Specialist English + Mandarin + Conversational Cantonese (mandatory) Rotational Shift - FLUENT IN MANDARIN (MUST) & ENGLISH B2 (MUST) & MALAY - written and oral 1 year experience in Customer Service and travel. **Salary**: RM3300+300 (Basic + Language allowance) **Salary**: RM3,000.00 - RM3,300.00 per month Application Question(s): -...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin - The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin - The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to...

Job Description: - Handle customer’s concerns related to social media advertisements in a positive and professional manner. - Identify and escalate priority issues through proper channels when necessary. - Works with other team members in identifying better ways of providing better customer support. - Participate in additional training courses as...

Your role will involve handling customer requests, addressing their concerns,and offering detailed information in response to inquiries received throughmain point of contact for customers utilizing the client's website shoppingchannel, ensuring their needs are met and providing support throughout theironline shopping experience.Your Responsibilities Support...

Customer Success Specialist English + Mandarin + Conversational Cantonese (mandatory) Rotational Shift FLUENT IN MANDARIN (MUST) & ENGLISH B2 (MUST) & MALAY written and oral1 year experience in Customer Service and travel.Salary: RM Basic + Language allowance)Salary: RM3, RM3,300.00 per monthApplication Question(s): Are you fluent in Mandarin, English, &...

**Responsibilities** (May perform other duties as requested that may not be specifically addressed in this document) **Overview of CSS Role**: - CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is imperative that the CSS maintains a...

**Location: Bayan Lepas** **Working days: 24/7 Rotational shift, 4 working days per week** **Working hours: 6am - 6pm/6pm - 6am (2 hours break)** **Job Descriptions**: - Manage large amounts of incoming calls - Provide accurate information to customers by using the right method - Handle customer complaints/queries and solve within time limit - Follow up...

**Location: Bayan Lepas** **Working days: 24/7 Rotational shift, 4 working days per week** **Working hours: 6am - 6pm/6pm - 6am (2 hours break)** **Job Descriptions**: - Manage large amounts of incoming calls - Provide accurate information to customers by using the right method - Handle customer complaints/queries and solve within time limit - Follow up...

**Who we’re representing**: **Summary**: - The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. Responsibility: The CSS represents the client and is the face of the brand to the outside world. 2. Quality and a Passion for Excellence: We always want to...

Company backgroundWe are representing our client, a global digital business service company that provides a multilingual hub that supports services in more than 20 languages and dialects in Asia. They are looking for passionate and responsible Customer Service Specialists to be based at Bayan Lepas, Penang. 5 working days/week, 2 off days Various allowances...