External Service Provider with English and

3 days ago


Kuala Lumpur, Malaysia SDZ Support Company Full time

SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking for a Service Provider to join our support team who will make Customer Service even better.

We speak 20 languages and help our clients reach users' needs and help them to understand all the peculiarities of trading. Our clients ask us a variety of questions starting from trading up to movie recommendations, so you won't be bored.

We provide our services 2/2 day/night (it means that you provide services from 02.00 to 14.00, then you have 1 day off, after that, you provide services from 14.00 to 02.00, then 2 days off) GMT+0, London time

We are looking for a person who:

- **Writes and speaks foreign languages fluently (English and Indonesian)**:

- Has a stable Internet connection and follows a schedule meticulously.
- Is able to communicate effectively with our clients and is able to determine the needs of a particular user and find a custom solution that suits him.
- Is not afraid of difficulties.
This is temporarily a remote position due to the COVID-19 pandemic

Why should you choose us?
- We'll always provide you with a knowledge base, an established system of continuous learning, tests for a better understanding of the product, and an online channel where you can ask for help whenever you need it.
- You have always been attracted to traveling and you've come to realize that you love to communicate with foreigners. Your team members come from different countries: India, Pakistan, Mexico and Indonesia, Italy, France, and Germany. And our customers will write to you from all over the world
- You will learn how intriguing the life of a customer support provider can be. We have online lectures with guest speakers, education in personal growth and development, online conferences, and unofficial meetings with the rest of the team.
- You will have access to an online library in multiple languages.
Send us your CV, we will be glad to learn more about you

**Job Types**: Full-time, Contract

**Salary**: RM4,350.00 - RM5,650.00 per month

Application Question(s):

- Let us know what documents you hold to stay in Malaysia (national ID, residence permit, visa, etc.)?

**Language**:

- English fluently (preferred)
- Indonesian fluently (required)



  • Kuala Lumpur, Malaysia marine industry service provider company Full time

    Responsible for daily accounting operations, including Accounts Receivable, Accounts Payable, Invoicing, Journal Entry, General Ledger, Inventories, debit/credit notes, purchase orders, statement of accounts, bank reconciliation, vendor registration and etc - Responsible to handle full set of accounts - Lead and manage the monthly financial closing process...


  • Kuala Lumpur, Malaysia Nestle Operational Services Worldwide SA Full time

    **Position Snapshot** - Location: Kuala Lumpur, Malaysia - Company: Nestrade Procurement Division - Act. Rate: Full-Time Act. Rate 100 % - Type of contract: Permanent Genuine opportunities for career development, training, and personal development. Attractive and dynamic international working environment. Modern “smart office” locations providing...

  • External Auditor

    8 months ago


    Kuala Lumpur, Malaysia Emapta Full time

    **Job Information**: Job Family **Accounting and Finance*** Work Arrangement **Permanent WFH*** City **Kuala Lumpur*** State/Province **Wilayah Persekutuan Kuala Lumpur*** Country **Malaysia*** **You have the power to shape the way you work.** Embrace a unique opportunity to boost your career in finance to a global level while staying grounded in...


  • Kuala Lumpur, Malaysia English Mastery SG Full time

    **Job Highlights** - Remote teaching opportunity in a Singapore-based English tuition center - Work from the convenience of your home - Opportunity for increased earnings with an expanding student base - Thrive in a passionate, supportive, and innovative work environment Join our team at English Mastery, a Singapore-based English tuition centre specialising...


  • Kuala Lumpur, Malaysia Brandt Business Service Full time

    **Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...


  • Kuala Lumpur, Malaysia Cainiao Group Full time

    Job Responsibilities: 1. Buildup delivery fleet (including DSP sourcing, procurement, management, and withdrawal) to ensure that the fleet and drivers complete the daily tasks with quality and quantity, especially during the promotion period; 2. Daily manage DSP(Delivery Service Providers) and their drivers, including but not limited to training, setting...


  • Kuala Lumpur, Malaysia SWIFT Financial Messaging Services Full time

    About the Role In line with the policies/procedures, to provide/improve and communicate External Workforce (Consultants) activities/services, in meeting the project/business owners goals. What to expect: - Understand hiring and/or project deliverables requirement from project managers/business owners and working closely with project managers/business...


  • Kuala Lumpur, Malaysia Cigna Full time

    As Supervisor you will support the Senior Supervisor in managing a team of provider service agents who operate in different areas of the Provider Services. Your team will be based in Malaysia as well as India and the Philippines and will be a mix of Cigna employees and BPO employees who deliver core services to our internationally contracted...


  • Kuala Lumpur, Malaysia Financial Solution Provider Full time

    **Nature of Business**: Financial Solution Company - **Working Hour**: 5 days working (Mon-Fri), 9am - 6pm. - **Salary**: RM2200 - RM2500 **Requirements**: - SPM or higher. - Fresh graduates with a strong interest are welcome; training and coaching will be offered. **Benefits**: - Opportunities for advancement. - Professional development. -...


  • Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organization.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our values every day. Come be a part of this journey!** **BAT MALAYSIA** **IS LOOKING FOR AN EXTERNAL ENGAGEMENT MANAGER** **SENIORITY LEVEL**:Mid Management Level **FUNCTION**:...

  • Business Development

    7 months ago


    Kuala Lumpur, Malaysia Koshidaka Malaysia manages and operates the popular Japanese KARAOKE MANEKINEKO entertainment center Full time

    Investigate store properties, communicate with landlords, build relationships, and negotiate (in coordination with various departments). - Negotiate with and manage various relevant institutions to obtain licenses, handle any arising issues (experience preferred). - Handle negotiations and interactions with external parties such as government offices,...

  • Sales Associate-kl

    7 months ago


    Kuala Lumpur, Malaysia Recruit Express Service Sdn bhd Full time

    Create a good shopping experience for our clients - Provide exceptional customer service and follow ups - Assist the team in store operation matters - Assist with refilling, unpacking, packing, and sorting of stocks - A team player to support the retail team wherever necessary JOB REQUIREMENTS - Minimum 1 year of retail sales experience will be an added...


  • Kuala Lumpur, Malaysia Scicom Full time

    **Executive Customer Service (English and Japanese Language Support)** **The Responsibilities of the Role**: - Guarantees an unparalleled Customer Service experience and preserves the image of the company. - Ability to present, persuade and communicate effectively with given job tasks. - Ensure the customers' questions were fully understood and solved. -...

  • Sales External

    7 months ago


    Kuala Lumpur, Malaysia HABLEM OIL & GAS (M) SDN BHD Full time

    DESCRIPTION: - To achieve individual sales targets set by the company. - Collaborate with sales teams to understand customer requirements and provide sales support. - Generating new sales leads. - Maintain relationships with existing customers. - Perform equipment demonstrations, conducting presentations and seminars to drive sales inquiries. - Any other...


  • Kuala Lumpur, Malaysia Taiwanmania.com International Travel Service Co., Ltd. Full time

    **About KKday** KKday is accelerating the world’s transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers’ needs. KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities...


  • Kuala Lumpur, Malaysia Sab Management and Resources Sdn Bhd. Full time

    A worldwide leading business in commercial cleaning services company with an enviable reputation for quality and efficiency, with dedicated and skills professional cleaners. SAB MANAGEMENT AND RESOURCES SDN BHD has been the trusted partner with expertise in cleaning offices, commercial fit outs, construction/building sites; and water damaged properties. Our...


  • Kuala Lumpur, Malaysia Telekom Malaysia Full time

    Area of Responsibilities 2. Develop recommendations on the suitability of selection tools and educate line managers to use interviewing and other selection tools effectively. 3. Implement targeted recruitment solutions and ensure effective management of the end-to-end recruitment processes and system 4. Administer relevant systems and facilitate...

  • Client Service Officer

    7 months ago


    Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    **Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

  • Customer Service

    4 months ago


    Kuala Lumpur, Malaysia Aisling Consulting Sdn Bhd Full time

    **Key Responsibilities**: - Assist customers with account inquiries, transactions, and general banking services. - Provide information about bank products and services. - Handle customer complaints and resolve issues promptly and effectively. - Maintain a high level of professionalism and ensure customer confidentiality. - Collaborate with other team...

  • Client Service Officer

    7 months ago


    Kuala Lumpur, Malaysia Recruit Express Service Sdn bhd Full time

    **Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5. Continuously suggest...