Operation Manager

2 weeks ago

Melaka, Malaysia Hatten Asset Management Sdn Bhd Full time

This position is required to coordinate operations within the commercial facilities. Responsibilities include directing staff, solving complaints, overseeing maintenance, security, housekeeping and administrative of the mall.

**Specific Job Duties and Responsibilities**:

- Controlling budgets for mall operations and monitor expenses.
- Monitor all the daily operations of the housekeeping department, including the cleanliness of public areas daily.
- Monitor, lead, hire, and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction.
- Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies.
- Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed.
- Supervise and lead all maintenance processes and operations.
- Monitoring maintenance team for repair of buildings, landscapes, and offices ensure all machinery to ensure it’s at working standards.
- Conduct regular inspections of the facilities to detect and resolve problems.
- Developing and implementing security policies, protocols and procedures.
- Monitoring, recruiting, training and supervising security officers and guards.
- Identify and protect company assets through the development and implementation of security protocols
- Make sure that staff follow security procedures and guidelines through training programs and assessments
- Ensure the safety of staff and customers within the workplace.
- Perform security process evaluations and inspections.
- Ensure all procedures are follows accordance to RACI and SOP set, if needed, implementation of new SOP.
- Undertake any ad hoc duties.

Requirement:

- SPM/STPM/A Level and Degree
- Minimum 5 years working experience in managing Mall's Operations
- English & Bahasa Malaysia & Mandarin
- Good understanding of technical features in Plumbing, Carpentry and Electrical Systems.
- Computer literate

**Salary**: RM7,000.00 - RM10,000.00 per month

Ability to commute/relocate:

- Malacca City: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Mall Operation: 5 years (preferred)

**Language**:

- Mandarin (preferred)

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