![LittleLives](https://media.trabajo.org/img/noimg.jpg)
Technical Support Team Lead
4 days ago
_We are a fast-growing SaaS company in the EdTech space, operating mainly in Southeast Asia. With more than 2000 schools as customers, our mission is to revolutionize early childhood education through technology and provide innovative solutions to our customers. _
Position Overview
We are looking to hire an awesome Customer Support Team Lead based in Kuala Lumpur with experience managing a regional team
In LittleLives, we believe in providing the best customer service to users and our Customer Support Team champions that mission every day. If you consider yourself a people’s person, communicate technical terms in an easy to understand manner and want to be part of a dynamic start up working environment, then this position is for You
# Your Responsibilities:
- As our frontline technical support staff, you will be equipped with product software knowledge, ready to offer a helping hand and answer to customers technical enquiries via multiple channels.
- Update the website’s Frequently Asked Questions (FAQ) page.
- Be a listening ear and gather feedback from the ground to be relayed to our competent team of Builders (Developers) for exciting product enhancements
- Propose your own creative projects (on operations, products, services etc) and take charge of its growth.
- Stay up to date with the latest product updates, technical knowledge, and industry trends to provide effective and accurate support
- You will be amazed by what you can achieve with us
# Your exposure as a Litmate:
- Be exposed to a multinational team and work closely with teammates from offices in Singapore, Malaysia, Vietnam and Thailand
- Be part of the LittleLives Team that supports your personal and professional growth
- Enjoy the freedom and independence to kickstart your own initiatives for the betterment of the team and the company
- An opportunity to collaborate with various teams in the company and learn about the different aspects of running a business
# Your Profile:
- Exceptional communications skills in English & Bahasa.
- Experience in managing a regional team and hands on experience in optimizing working flow
- Organised and has a knack at keeping things clear and in order.
- You are patient and have imaginative ways to disseminate information to any group.
- You possess an eye for detail and are eager to master intricate systems.
- You are driven and work hard to achieve small successes every single day.
- Experience in the early childhood or enrichment sectors is highly advantageous.
-
Technical Support Team Lead
2 weeks ago
Kuala Lumpur, Malaysia LittleLives Inc Pte Ltd Full timeWe are a fast-growing SaaS company in the EdTech space, operating mainly in Southeast Asia. With more than 2000 schools as customers, our mission is to revolutionize early childhood education through technology and provide innovative solutions to our customers._ **Position Overview** We are looking to hire an awesome **Customer Support Team Lead **based in...
-
Technical Support Team Lead
4 weeks ago
Kuala Lumpur, Malaysia NCR Full timeAbout NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Job Description Summary The Retail Desk Lead...
-
Technical Support Team Lead
2 days ago
Kuala Lumpur, Malaysia NCR Full timeAbout NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Job Description Summary The Retail Desk Lead...
-
Technical Support Team Lead
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia NCR Full timeAbout NCRNCR Corporation (NYSE:NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.Job Description SummaryThe Retail Desk Lead is...
-
Team Lead, Technical Support Center
3 days ago
Kuala Lumpur, Malaysia BD Full time**Job Description Summary**: The Team Lead will lead day-to-day activities required for the Technical Support Center (TSC) to properly handle customer issues. This includes growth and development of agents and specialists to include technical, collaborative, and customer service skills. In general, the Team Lead’s responsibilities are categorized into the...
-
Technical Support Lead
2 months ago
Kuala Lumpur, Malaysia Randstad Malaysia Full timeTechnical Support LeadSaaS providerHybrid work & flexibleExciting Emerging AI productsabout the companyYour future employer is a groundbreaking SaaS provider revolutionising the enterprise landscape with in-house decentralised AI solutions. They empower enterprises to harness the power of artificial intelligence, providing automation and enabling seamless...
-
Technical Support Lead
2 months ago
Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full timeTechnical Support LeadSaaS providerHybrid work & flexibleExciting Emerging AI products about the company Your future employer is a groundbreaking SaaS provider revolutionising the enterprise landscape with in-house decentralised AI solutions. They empower enterprises to harness the power of artificial intelligence, providing automation and enabling seamless...
-
Technical Support Lead
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full timeTechnical Support LeadSaaS providerHybrid work & flexibleExciting Emerging AI products about the company Your future employer is a groundbreaking SaaS provider revolutionising the enterprise landscape with in-house decentralised AI solutions. They empower enterprises to harness the power of artificial intelligence, providing automation and enabling seamless...
-
Technical Support Lead
3 weeks ago
Kuala Lumpur, Malaysia Randstad Malaysia Full timeTechnical Support LeadSaaS providerHybrid work & flexibleExciting Emerging AI productsabout the companyYour future employer is a groundbreaking SaaS provider revolutionising the enterprise landscape with in-house decentralised AI solutions. They empower enterprises to harness the power of artificial intelligence, providing automation and enabling seamless...
-
Ít Technical Support Team Leader
4 weeks ago
Kuala Lumpur, Malaysia amIT Global Solutions (Pte.) Ltd Full timeExperience in IT Technical Support IT Knowledgeable or skill backgrounds , Able to handle, manage and monitor team members (Technical Support) Able to prepare monthly report. Corrective Maintenance Report, Preventive Maintenance Report, etc. Diploma or Degree or Master in Computer Science or any IT qualification fits 1. IT qualification; or 2. CompTIA;...
-
Ít Technical Support Team Leader
1 day ago
Kuala Lumpur, Malaysia amIT Global Solutions (Pte.) Ltd Full timeExperience in IT Technical Support IT Knowledgeable or skill backgrounds , Able to handle, manage and monitor team members (Technical Support) Able to prepare monthly report. Corrective Maintenance Report, Preventive Maintenance Report, etc. Diploma or Degree or Master in Computer Science or any IT qualification fits 1. IT qualification; or 2. CompTIA;...
-
Mandarin Speaking Technical Support Team Lead
2 weeks ago
Kuala Lumpur, Malaysia NCR Full timeAbout NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Job Responsibilities - Business level Mandarin...
-
Technical Lead
3 weeks ago
Kuala Lumpur, Malaysia Openwave computing services Pvt Ltd Sdn Malaysia Full time**JOB OPENING| TECHNICAL LEAD| DIGITAL DELIVERY| BANKING** Key Responsibilities: - **Team Leadership**: Lead and manage developers to achieve project goals, improve their technical skills, and resolve technical issues. - **Technical Design**: Architect and implement web/mobile UI/UX, participate in design discussions, and create technical specifications...
-
Technical Lead
4 weeks ago
Kuala Lumpur, Malaysia Esync software services Sdn Bhd Full time**Job Purpose**: **Responsibilities**: - **1) Technical lead**_ - Lead & manage developers towards achieving project & support goals - Improve developers technical & analytical skills - Play proactive support role and take ownership of technical issues, and work with internal/ cross functional/ external team to resolve more advanced issues when necessary -...
-
Kuala Lumpur, Kuala Lumpur, Malaysia NCR Full timeAbout NCRNCR Corporation (NYSE:NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.Job Responsibilities Business level Mandarin...
-
Ít Technical Support Team Leader
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia amIT Global Solutions (Pte.) Ltd Full timeExperience in IT Technical SupportIT Knowledgeable or skill backgrounds ,Able to handle, manage and monitor team members (Technical Support)Able to prepare monthly report. Corrective Maintenance Report, Preventive Maintenance Report, etc.Diploma or Degree or Master in Computer Science or any IT qualification fitsIT qualification; orCompTIA; orOther IT...
-
Technical Lead
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Openwave computing services Pvt Ltd Sdn Malaysia Full timeJOB OPENING| TECHNICAL LEAD| DIGITAL DELIVERY| BANKINGKey Responsibilities:- Team Leadership: Lead and manage developers to achieve project goals, improve their technical skills, and resolve technical issues.- Technical Design: Architect and implement web/mobile UI/UX, participate in design discussions, and create technical specifications and solution...
-
Technical Lead
2 months ago
Kuala Lumpur, Malaysia JP Caliber (Recruitment Agency) Full time(A) Technical lead: **Supporting Activities** - Lead & manage developers towards achieving project & support goals - Improve developers technical & analytical skills - Play proactive support role and take ownership of technical issues, and work with internal/ cross functional/ external team to resolve more advanced issues when necessary - Collaborate with...
-
Technical Lead
2 weeks ago
Kuala Lumpur, Malaysia HCL Technologies Full time**Technical Lead**: - Kuala Lumpur - 5-9 Years - Malaysia **Job Family** - Practice (Digital) **Job Description (Posting).** - To finalize functional requirements, assign and track the project [module] work plans for delivery and also provide technical guidance for work completion. (1.) To ensure process compliance in the assigned module, and participate...
-
Product Support- Team Lead
4 weeks ago
Kuala Lumpur, Malaysia FCM Full time**Job no**: 520987 **Brand**: FCM **Work type**: Full time **Location**: Bangalore, India, Kuala Lumpur, Malaysia **Categories**: Corporate & Group Travel Job Purpose: The Senior Product Support Engineer & Team Leader is the primary point of contact for end users requiring advanced technical assistance, issue resolution, and service requests. This role...