Technical Support Team Leader

1 week ago


Kuala Lumpur, Malaysia LittleLives Inc Pte Ltd Full time

Kuala Lumpur, Federal Territory of Kuala Lumpur- Work Type: Full Time- We are a fast-growing SaaS company in the EdTech space, operating mainly in Southeast Asia. With more than 1900 schools as customers, our mission is to revolutionize early childhood education through technology and provide innovative solutions to our customers. With a team of 60 talented individuals, we are committed to transforming the way education is delivered in the Southeast Asian region and beyond._

**Position Overview**

We are looking to hire an awesome
- **Customer Support Executive** based in
- **Kuala Lumpur with exceptional fluency in English, Bahasa and as bonus in Thai.**

In LittleLives, we believe in providing the best customer service to users and our Customer Support Executive champions that mission every day. If you consider yourself a people’s person, communicate technical terms in an easy to understand manner and want to be part of a dynamic start up working environment, then this position is for You

**Your Responsibilities**:

- As our frontline technical support staff, you will be equipped with product software knowledge, ready to offer a helping hand and answer to customers technical enquiries via multiple channels.
- Update the website’s Frequently Asked Questions (FAQ) page.
- Be a listening ear and gather feedback from the ground to be relayed to our competent team of Builders (Developers) for exciting product enhancements
- Propose your own creative projects (on operations, products, services etc) and take charge of its growth.
- Stay up to date with the latest product updates, technical knowledge, and industry trends to provide effective and accurate support
- You will be amazed by what you can achieve with us

**Your exposure as a Litmate**:

- Be exposed to a multinational team and work closely with teammates from offices in Singapore, Malaysia, Vietnam and Thailand
- Be part of the LittleLives Team that supports your personal and professional growth
- Enjoy the freedom and independence to kickstart your own initiatives for the betterment of the team and the company
- An opportunity to collaborate with various teams in the company and learn about the different aspects of running a business

**Your Profile**:

- Exceptional communications skills in English & Bahasa. **Bonus: Ability to speak, write and read in Thai.**:

- Organised and has a knack at keeping things clear and in order.
- You are patient and have imaginative ways to disseminate information to any group.
- You possess an eye for detail and are eager to master intricate systems.
- You are driven and work hard to achieve small successes every single day.
- Experience in the early childhood or enrichment sectors is highly advantageous.



  • Kuala Lumpur, Kuala Lumpur, Malaysia LittleLives Inc Pte Ltd Full time

    Position OverviewWe are looking for a Customer Support Executive based in Kuala Lumpur proficient in English, Bahasa, and a plus if you know Thai. In our company, we prioritize top-level customer service.If you're a people's person, can explain technical jargon in simple terms, and seek to be part of a vibrant startup environment, then this role is perfect...


  • Kuala Lumpur, Malaysia amIT Global Solutions (Pte.) Ltd Full time

    Experience in IT Technical Support IT Knowledgeable or skill backgrounds , Able to handle, manage and monitor team members (Technical Support) Able to prepare monthly report. Corrective Maintenance Report, Preventive Maintenance Report, etc. Diploma or Degree or Master in Computer Science or any IT qualification fits 1. IT qualification; or 2. CompTIA;...


  • Kuala Lumpur, Malaysia amIT Global Solutions (Pte.) Ltd Full time

    Experience in IT Technical Support IT Knowledgeable or skill backgrounds , Able to handle, manage and monitor team members (Technical Support) Able to prepare monthly report. Corrective Maintenance Report, Preventive Maintenance Report, etc. Diploma or Degree or Master in Computer Science or any IT qualification fits 1. IT qualification; or 2. CompTIA;...


  • Kuala Lumpur, Kuala Lumpur, Malaysia amIT Global Solutions (Pte.) Ltd Full time

    Experience in IT Technical SupportIT Knowledgeable or skill backgrounds ,Able to handle, manage and monitor team members (Technical Support)Able to prepare monthly report. Corrective Maintenance Report, Preventive Maintenance Report, etc.Diploma or Degree or Master in Computer Science or any IT qualification fitsIT qualification; orCompTIA; orOther IT...


  • Kuala Lumpur, Malaysia NCR Full time

    About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Job Description Summary The Retail Desk Lead...


  • Kuala Lumpur, Malaysia NCR Full time

    About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Job Description Summary The Retail Desk Lead...

  • Support Team Leader

    3 weeks ago


    Kuala Lumpur, Malaysia Access Full time

    **Sector**: Software Support - **Expiry Date**: 17 April 2024 - **Job Ref**: J11233 Support Team Leader Join the Access Family and see how we make software ideas become a reality! Our core value of ‘Love work, Love life’ has been central to our success and so we’re looking for people to join us who share our passion for making things better every day,...

  • Team Leader

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Career International Fos Sdn. Bhd Full time

    So what does a Team Leader really do?Imagine yourself going to work with just a single thing on your mind: to provide the best customer experience for your clients. At the same time, as you look at your tasks for the day, you must be able to drive the performance of your Teammates in order for them to continuously hit their goals.You must be able to coach...

  • Support Team Leader

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Access Full time

    Sector: Software Support- Expiry Date: 17 April 2024- Job Ref: J11233Support Team Leader Join the Access Family and see how we make software ideas become a reality Our core value of 'Love work, Love life' has been central to our success and so we're looking for people to join us who share our passion for making things better every day, to help us become a UK...


  • Kuala Lumpur, Kuala Lumpur, Malaysia NCR Full time

    About NCRNCR Corporation (NYSE:NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.Job Description SummaryThe Retail Desk Lead is...

  • Team Leader

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia TaskUS Full time

    So what does a Team Leader really do? Imagine yourself going to work with just a single thing on your mind: to provide the best customer experience for your clients. At the same time, as you look at your tasks for the day, you must be able to drive the performance of your Teammates in order for them to continuously hit their goals. You must be able to coach...


  • Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    We are seeking an attentive and goal-oriented person to join us as a Team Manager. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! **Responsibilities**: - Leads, monitors, and supervises the team of 10 to...

  • Team Leader

    3 days ago


    Kuala Lumpur, Malaysia Career International Fos Sdn. Bhd Full time

    So what does a Team Leader really do? Imagine yourself going to work with just a single thing on your mind: to provide the best customer experience for your clients. At the same time, as you look at your tasks for the day, you must be able to drive the performance of your Teammates in order for them to continuously hit their goals. You must be able to...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan Jeff Pam & Associates Sdn Bhd Full time

    , a diverse blend of tech and HR backgrounds, spread across vibrant locations in Europe and Southeast Asia, where we find our rhythm, our pulse. Right now, we're on the lookout for exceptional, motivated individuals to join our Pulsifi team as a Technical Lead in Kuala Lumpur. This role will report to our Chief Operations Officer, and it's part of our core...

  • Team Leader

    2 weeks ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service Key Skills: Japanese language Team Leader BPO Voice Process Team Leading Travel Accounts BPO Operations Travel Processes inbound and outbound process Team lead operation operation team leader...

  • Team Leader

    2 weeks ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Team Leader **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Team Leader Team Management Team Leading- Provide mentorship, guidance, and career development to members of their team.- high-performing team through an exciting...


  • Kuala Lumpur, Malaysia Unit4 Full time

    **Company Description** We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Jeff Pam & Associates Sdn Bhd Full time

    , a diverse blend of tech and HR backgrounds, spread across vibrant locations in Europe and Southeast Asia, where we find our rhythm, our pulse.Right now, we're on the lookout for exceptional, motivated individuals to join our Pulsifi team as a Technical Lead in Kuala Lumpur. This role will report to our Chief Operations Officer, and it's part of our core...

  • Team Leader

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia TaskUS Full time

    About TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Unit4 Full time

    Company DescriptionWe are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver...