Quality Analyst

**Salary**: RM7,500.00 - RM8,000.00 per month **Benefits**: - Work from home Schedule: - Rotational shift Supplemental pay types: - 13th month salary - Performance bonus **Education**: - Bachelor's (preferred) **Experience**: - Quality Analyst: 1 year (preferred)

* Role: Quality Analyst - Mandarin Speaker - Location: Penang - Salary: RM 5,500 - RM 6000 - Joining Date: Immediate Joiner or with Notice Period - Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners) - Participates in calibration sessions/call listening...

* Role: Quality Analyst - Mandarin Speaker - Location: Penang - Salary: RM 5,500 - RM 6000 - Joining Date: Immediate Joiner - Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners) - Participates in calibration sessions/call listening sessions with Quality...

Responsibilities **Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact center environment. ** Make recommendations and define strategies that solve critical business problems, through both established industry best practices and creative innovations. **Own on-time, accurate, quality...

Responsibilities - Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact center environment. - Make recommendations and define strategies that solve critical business problems, through both established industry best practices and creative innovations. - Own on-time, accurate, quality...

Hello Greetings from Softenger Sdn Bhd. we are looking for"Quality Analyst" JOB TITLE:Position : Quality Analyst WORK LOCATION: Penang **Job Type**: Permanent **Responsibilities**: - Design effective training programs. - Prepare training materials. - Conduct training and refreshers. - Support and mentor new employees. - Conduct evaluations to identify...

Hello Greetings from Softenger Sdn Bhd. we are looking for "Customer Support" JOB TITLE:Customer Support WORK LOCATION: KL Sentral Malaysia **Job Type**: Permanent RESPONSIBILITIES: Essential Functions/Core Responsibilities: - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer...

Responsibilities - Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact center environment. - Make recommendations and define strategies that solve critical business problems, through both established industry best practices and creative innovations. - Own on-time, accurate,...

Channel Sales Operations Analyst (Business Process) The Channel Sales Operations Analyst will report into the Sales Operations organization working closely with Channel Sales and our Channel Partners (Distributors) to support partner engagement supporting channel sales and business processes, programs, metrics, and reports to sustain and channel partners...

**Planner/Scheduler I**: Loads schedule and releases orders per schedule review process defined by Supply Chain Analyst. Monitors status of planned and released orders through shipment and invoice payment and expedites/resolves issues that delay schedules. **Job Location** Penang **Salary Range** Depending on experience **Position...

**Planner/Scheduler I**: Loads schedule and releases orders per schedule review process defined by Supply Chain Analyst. Monitors status of planned and released orders through shipment and invoice payment and expedites/resolves issues that delay schedules. **Job Location** Penang **Salary Range** Depending on experience **Position...

**Role**:Quality Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Quality Assurance/QA Mandarin english - Quality Assurance Mandarin + English SpeakeQuality Assurance Supervisor a. Language: Mandarin and...