We Are Looking for quality Assurance Analyst

Responsibilities **Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact center environment. ** Make recommendations and define strategies that solve critical business problems, through both established industry best practices and creative innovations. **Own on-time, accurate, quality...

Responsibilities Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact center environment. Make recommendations and define strategies that solve critical business problems, through both established industry best practices and creative innovations. Own on-time, accurate, quality...

**Position: Quality Assurance Analyst - Mandarin Speaker** Location: Penang, Malaysia. Salary Max: RM 5,500 Language: Mandarin (Malaysian) Project: Video Hosting Service Specialization: at least 1 year QA Experience in Content Moderation Background Target Onboarding Date: 15th June, 2024 Type: Full-time Shift: 24/7 Job Summary If you are possess...

**Position: Quality Assurance Analyst - Mandarin Speaker** Location: Penang, Malaysia. Salary Max: RM 5,500 Language: Mandarin (Malaysian) Project: Video Hosting Service Specialization: at least 1 year QA Experience in Content Moderation Background Target Onboarding Date: 15th June, 2024 Type: Full-time Shift: 24/7 Job Summary If you are possess...

Dear Connection Looking for a below Roles Role1: Telesales (at least 1 yr exp) - Hindi Any nationality (Location Bangkok) Role 2: Telesales (at least 1 yr exp) - Tagalog Native (Location Bangkok) Role 3: Telesales (at least 1 yr exp) - Mandarin Any nationality (Location Bangkok) Role 4: Trainer, QA,WFM- Real Time Analyst, Customer service -Japanese local and...

**Responsibilities**: - Develop and implement quality assurance policies and procedures - Conduct regular quality assurance audits to identify areas for improvement - Ensure compliance with industry regulations and standards - Train and mentor quality assurance team members - Analyze data to identify trends and implement corrective actions - Collaborate...

Role: Quality Assurance Manager Reporting to: Senior Quality Assurance Manager Project: Social Media - Content Moderation Language: English (Malaysians) **Salary**: RM 8,000 - 12,000 Base Location: Penang Operation/Working days: Monday to Friday (5 days/week) Operation/Working hours: 9AM to 6PM (9 hours/day including an hour meal time) Selection...

Hello Greetings from Softenger Sdn Bhd. we are looking for"Quality Analyst" JOB TITLE:Position : Quality Analyst WORK LOCATION: Penang **Job Type**: Permanent **Responsibilities**: - Design effective training programs. - Prepare training materials. - Conduct training and refreshers. - Support and mentor new employees. - Conduct evaluations to identify...

Position: Quality Assurance Analyst - Mandarin SpeakerLocation: Penang, Malaysia.Salary Max: RM 5,500Language: Mandarin (Malaysian)Project: Video Hosting ServiceSpecialization: at least 1 year QA Experience in Content Moderation BackgroundTarget Onboarding Date: 15th June, 2024Type: Full-timeShift: 24/7Job SummaryIf you are possess with attention to details...

A BPO (Business Process Outsourcing) Quality Assurance Manager plays a critical role in ensuring that the services provided by the BPO company meet or exceed client expectations and industry standards. The job description typically includes a range of responsibilities aimed at maintaining and improving service quality. Here's a comprehensive outline of what...

. Language: Trilingual (Mandarin, Bahasa Melayu, English) b. Specialization: Customer Service/Content Moderation background c. Target Onboarding Date: ASAP d. Salary Range: 7,500 - 9,000 e. Location: Georgetown, Penang f. Type: Full-time g. Shift: Regular shift and/or 24/7 JD Lead and manage a QA team - introduce and manage initiatives related to...

Dear ConnectionLooking for a below RolesRole1: Telesales (at least 1 yr exp) Hindi Any nationality (Location Bangkok)Role 2: Telesales (at least 1 yr exp) - Tagalog Native (Location Bangkok)Role 3: Telesales (at least 1 yr exp) - Mandarin Any nationality (Location Bangkok)Role 4: Trainer, QA,WFM- Real Time Analyst, Customer service -Japanese local and Native...

**Salary**: RM7,500.00 - RM8,000.00 per month **Benefits**: - Work from home Schedule: - Rotational shift Supplemental pay types: - 13th month salary - Performance bonus **Education**: - Bachelor's (preferred) **Experience**: - Quality Analyst: 1 year (preferred)

**Salary**: RM7,500.00 - RM8,000.00 per month **Benefits**: - Work from home Schedule: - Rotational shift Supplemental pay types: - 13th month salary - Performance bonus **Education**: - Bachelor's (preferred) **Experience**: - Quality Analyst: 1 year (preferred)

We are currently #hiring #growthfnhiring Know someone that might be interested? ❇ ROLE: Quality Analyst - Mandarin speaker ❇ Location: Georgetown, Penang, Malaysia. Salary Range: 6,000 (Can negotiate further if the profile is good) ❇ Language: Mandarin and English ❇ Specialization: Customer Service background (mandatory) ❇ Target Onboarding...

**Project**:Social Media - Content Moderation **Language**:English **Salary**:RM 7,000 - 12,000 **Base Location**:Penang **Operation/Working days**: Monday to Friday (5 days/week) **Operation/Working hours**: 9AM to 6PM (9 hours/day including an hour meal time) **Employment Type & Benefits**:Permanent employment & Benefits **Responsibilities**: -...

. Language: Trilingual (Mandarin, Bahasa Melayu, English) b. Specialization: Customer Service/Content Moderation background c. Target Onboarding Date: ASAP d. Salary Range: 7,500 - 9,000 e. Location: Georgetown, Penang f. Type: Full-time g. Shift: Regular shift and/or 24/7 JD Lead and manage a QA team - introduce and manage initiatives related to...

**Role**:Quality Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Quality Assurance/QA Mandarin english - Quality Assurance Mandarin + English SpeakeQuality Assurance Supervisor a. Language: Mandarin and...

**Role**:Quality Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Quality Assurance/QA Mandarin english - Quality Assurance Mandarin + English SpeakeQuality Assurance Supervisor a. Language: Mandarin and...

* Role: Quality Analyst - Mandarin Speaker - Location: Penang - Salary: RM 5,500 - RM 6000 - Joining Date: Immediate Joiner or with Notice Period - Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners) - Participates in calibration sessions/call listening...