![Softenger (Malaysia) Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Business Analyst with Power Bi
3 weeks ago
Hello
Greetings from Softenger Sdn Bhd.
we are looking for a "Business Intelligence Analyst"
JOB TITLE: Business Intelligence Analyst
a. Language: Trilingual (Mandarin, Bahasa Melayu, English)
b. Specialization: MS Excel and Power BI
c. Target Onboarding Date: ASAP
d. e. Location: Georgetown, Penang
e. Type: Full-time
f. Shift: Regular shift and/or 24/7
**Responsibilities**:
- Communicate with internal colleagues to understand the needs of departments and the organization
- Work with external stakeholders to understand and investigate feedback into the service/function/product
provided.
- Use data modelling practices to analyse your findings and create suggestions for strategic and operational
improvements and changes.
- Identify the processes and information technology required to introduce your recommendations.
- Communicate the benefits of your recommendations across departments and help to address any uncertainty
and concern.
- Produce written documentation to support your work, report on your findings and to present to stakeholders
when necessary.
- Support the staff and teams in making the recommended changes, including helping to resolve any issues.
- Ensure plans are made and processes are created to evaluate the impact of the changes made, including
taking responsibility for overseeing and reporting on this evaluation.
**Requirements**:
- Degree in Discipline or equivalent diploma
- Working experience with Power BI
- Excellent analytical skills and an informed, evidence-based approach
- Excellent communication skills, with the ability to talk to and present to a range of audiences, sometimes
acting as a translator between parties.
- Working experience in KPI monitoring
- Working experience in contact centre sector is desirable.
- Ability to work under pressure on multiple projects within your project timeframes.
- Passion for creating solutions with a positive attitude to change.
- Strong interest in business and business development
- Good understanding of information technology
- Good verbal and written communication skills.
- Analytical skills in order to perform standard reports with mínimal variance.
- Experienced in database query languages.
- Expertise on Power B
If interested, kindly attach your updated Resume & please fill up below requested details:
Nationality:
Current location:
Preferred Location:
DOB
Highest Education:
Total Experience:
Relevant Experience:
Current Salary:
Notice Period:
Single/Married:
Willing to relocate:
Thanks & Regards
Selvi
**Job Types**: Full-time, Permanent
**Salary**: RM3,500.00 - RM4,500.00 per month
**Benefits**:
- Health insurance
Schedule:
- Rotational shift
**Experience**:
- Business analysis: 1 year (preferred)
- Power BI: 1 year (preferred)
- Customer support: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Chinese (preferred)
Ability to Commute:
- Penang Hill (required)
Ability to Relocate:
- Penang Hill: Relocate before starting work (required)
-
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