We Are Looking for quality Analyst

Responsibilities - Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact center environment. - Make recommendations and define strategies that solve critical business problems, through both established industry best practices and creative innovations. - Own on-time, accurate, quality...

Dear Connection Looking for a below Roles Role1: Telesales (at least 1 yr exp) - Hindi Any nationality (Location Bangkok) Role 2: Telesales (at least 1 yr exp) - Tagalog Native (Location Bangkok) Role 3: Telesales (at least 1 yr exp) - Mandarin Any nationality (Location Bangkok) Role 4: Trainer, QA,WFM- Real Time Analyst, Customer service -Japanese local and...

Hello Greetings from Softenger Sdn Bhd. we are looking for"Quality Analyst" JOB TITLE:Position : Quality Analyst WORK LOCATION: Penang **Job Type**: Permanent **Responsibilities**: - Design effective training programs. - Prepare training materials. - Conduct training and refreshers. - Support and mentor new employees. - Conduct evaluations to identify...

**Salary**: RM7,500.00 - RM8,000.00 per month **Benefits**: - Work from home Schedule: - Rotational shift Supplemental pay types: - 13th month salary - Performance bonus **Education**: - Bachelor's (preferred) **Experience**: - Quality Analyst: 1 year (preferred)

We are currently #hiring #growthfnhiring Know someone that might be interested? ❇ ROLE: Quality Analyst - Mandarin speaker ❇ Location: Georgetown, Penang, Malaysia. Salary Range: 6,000 (Can negotiate further if the profile is good) ❇ Language: Mandarin and English ❇ Specialization: Customer Service background (mandatory) ❇ Target Onboarding...

Hello Greetings from Softenger Sdn Bhd. New requirement for your support: Location : Penang Availability : Able to start immediately will be great Contract : extendable to 12 months contract and the possibility of permanent role at the end of the contract Job Highlights: Flexible working hour & hybrid work mode An opportunity to chart your career path in...

* Role: Quality Analyst - Mandarin Speaker - Location: Penang - Salary: RM 5,500 - RM 6000 - Joining Date: Immediate Joiner or with Notice Period - Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners) - Participates in calibration sessions/call listening...

* Role: Quality Analyst - Mandarin Speaker - Location: Penang - Salary: RM 5,500 - RM 6000 - Joining Date: Immediate Joiner - Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners) - Participates in calibration sessions/call listening sessions with Quality...

Hello Greetings from Softenger Sdn Bhd. we are looking for "Customer Support" JOB TITLE:Customer Support WORK LOCATION: KL Sentral Malaysia **Job Type**: Permanent RESPONSIBILITIES: Essential Functions/Core Responsibilities: - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer...

Hello Greetings from Softenger Sdn Bhd. New requirement for your support: Location : Penang Availability : Able to start immediately will be great Contract : extendable to 12 months contract and the possibility of permanent role at the end of the contract Job Highlights: Flexible working hour & hybrid work mode An opportunity to chart your career path in...

Responsibilities - Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact center environment. - Make recommendations and define strategies that solve critical business problems, through both established industry best practices and creative innovations. - Own on-time, accurate,...

Hello Greetings from Softenger Sdn Bhd. we are looking for a "Business Intelligence Analyst" JOB TITLE: Business Intelligence Analyst a. Language: Trilingual (Mandarin, Bahasa Melayu, English) b. Specialization: MS Excel and Power BI c. Target Onboarding Date: ASAP d. e. Location: Georgetown, Penang e. Type: Full-time f. Shift: Regular shift and/or...

Channel Sales Operations Analyst (Business Process) The Channel Sales Operations Analyst will report into the Sales Operations organization working closely with Channel Sales and our Channel Partners (Distributors) to support partner engagement supporting channel sales and business processes, programs, metrics, and reports to sustain and channel partners...

**Role purpose**: - Develop and deploy a continuously improving and sustainable business operating system that delivers present and future customer requirements for quality. Act as the final authority on all quality and risk related matters within the business. Be the voice of the customer in exceeding their quality expectations and take a leading role in...

Requirements: Acquired at least Degree Qualification. Able to work on 24/7 Shift schedule. Job Scope: Focus on appeal cases received from business line, case received from customer with proof document will send through CMS system to team analyst to decide, if possible, to release user from blacklist. Focus on completed transaction that being flagged with...

Reporting to the Assistant/ Key Account Manager, the Sales Merchandiser plans and develops merchandising strategies for customers’ satisfaction and the company’s objectives. He/she will analyse sales figures, monitor customers' reactions and market trends to anticipate product needs, plan product ranges, and follow up on all orders as necessary. **What...

We are currently looking for a passionate and dedicated **Food & Beverage Operations Executive** to join our hospitality establishment in **Papua New Guinea**. **So what is your role about?** - You will assist in managing the daily operations. - You will oversee personnel and ensure memorable and exceptional experiences for all guests and customers through...

**Planner/Scheduler I**: Loads schedule and releases orders per schedule review process defined by Supply Chain Analyst. Monitors status of planned and released orders through shipment and invoice payment and expedites/resolves issues that delay schedules. **Job Location** Penang **Salary Range** Depending on experience **Position...

**Planner/Scheduler I**: Loads schedule and releases orders per schedule review process defined by Supply Chain Analyst. Monitors status of planned and released orders through shipment and invoice payment and expedites/resolves issues that delay schedules. **Job Location** Penang **Salary Range** Depending on experience **Position...

**Role**:Quality Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Quality Assurance/QA Mandarin english - Quality Assurance Mandarin + English SpeakeQuality Assurance Supervisor a. Language: Mandarin and...