Ads Service Specialist

4 days ago


Kuala Lumpur, Malaysia Language Talent Solution Full time

Responsibilities:
1. Act as the pivot role to bridge customer (both internal & external) and Ads Integrity team to handle their daily queries and questions;
2. Collect customer voices, address their issues and concerns and support them to achieve business success via our platform;
3. Execute both quantitative and qualitative analyses of data and trends to deliver insights on various of dimensions such as policy, system, process to drive for the optimization to continuously improve customer satisfaction;
4. Work closely & hand in hand with other departments to respond immediately to relevant service related needs.

Qualifications:
2. Computer fluency and understanding of software and advanced internet functions;
3. MS Office skills;
4. Customer service related working experience, strong willingness to support internal and external customers to address their issues and develop their business on our platform;
5. Ability to work in fast and evolving workflows with eye for detail;
6. Ability to maintain a high degree of confidentiality while meeting strict deadlines.

**Job Type**: Permanent

**Salary**: RM4,000.00 - RM6,600.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus



  • Kuala Lumpur, Malaysia Kamlax Global Technologies SDN BHD Full time

    **Job Title**: Ad Operations Specialist / Digital Marketing Specialist (12-Month Contract) **Location**: Kuala Lumpur, Malaysia **For Locals in Malaysia only** **Responsibilities**: - Utilize media/agency experience to independently set up and manage online advertising campaigns, focusing on Ad Operation strategies rather than general digital marketing. -...


  • Kuala Lumpur, Malaysia Ink Global Full time

    **Paid Media Ads Specialist** We’re building something special and disrupting a stale sector by bringing our unique technology to the travel industry for the first time ever. **Navigator **is a global audience agency which accesses the 1st party data of the biggest airlines and travel booking sites globally. As we grow and learn, we are looking to add...


  • Kuala Lumpur, Malaysia UncleSG Full time

    We are an innovative e-commerce brand focused on providing unique travel experiences and amenities. We believe in creating a travel experiences through ancillary travel products that elevate travel experiences. Job Overview: As a performance-driven company, we focus on achieving tangible business results, and your success will be measured based on clearly...

  • Ad Sales Specialist

    7 months ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Search Engine Marketing/SEM Specialist **Timings**:Flexible (Permanent) **Industry**:Advertising / PR / MR / Events **Work Mode**:Work from office **Functional Area**:Marketing Key Skills: Advertisement Sales Communications Digital Marketing Journalism Mandarin english Communication Skills social media marketing Social media skills Client...


  • Kuala Lumpur, Malaysia Goldberg Boutique Full time

    We are looking for a results-driven and highly analytical Facebook / Google Ads Specialist. You will be responsible for managing, optimizing, and scaling campaigns. If you are passionate about digital advertising and excel at driving measurable results, we’d love to hear from you. **Key Responsibilities**: - Develop, execute, and optimize paid media...


  • Kuala Lumpur, Malaysia ByteDance Full time

    Responsibilities: 1. Act as the pivot role to bridge customer (both internal & external) and Ads Integrity team to handle their daily queries and questions; 2. Collect customer voices, address their issues and concerns and support them to achieve business success via our platform; 3. Execute both quantitative and qualitative analyses of data and trends to...


  • Kuala Lumpur, Malaysia Brandt Business Service Full time

    **Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...


  • Kuala Lumpur, Malaysia NR Service Consultancy Full time

    JOB REQUIREMENT - Working experience and knowledge as a customer service. - STPM / Diploma and above. - Retiree are welcomed - Talk active - Can Start Immediately JOB RESPONSIBILITIES - Maintain excellent relationships with customers - Promote our mobile apps - Develops service procedures, policies and standards - Set a clear mission and deplay strategies...


  • Kuala Lumpur, Malaysia Dentsu Aegis Network Full time

    The purpose of this role is to deliver transactional and specialist HR services. The Advisor is customer focussed and has a full understanding of how the services operate across teams and demonstrates flexibility and adaptability by working virtually within the team, using digital tools to connect, engage and collaborate with employees. Always operating with...


  • Kuala Lumpur, Malaysia U TURN SERVICE Full time

    Job Responsibilities: - Assist on uploading item/product on Marketplace - Handle customers enquiries, requests - Undertake any other duties as-and-when assigned by the Management **REQUIREMENTS**: - Must possess minimum SPM - Experience in customer service roles is desirable. - Past working experience in contact/call center are encouraged to apply -...


  • Kuala Lumpur, Malaysia Twenty8 Ventures Sdn Bhd Full time

    Seeking an experienced digital marketer specializing in Facebook and Google ads. - Drive social media campaigns and strategies, including budget planning and content ideation. - Manage **Facebook ads**, including set up lead generation, messenger ads, engagement ads, etc. - Experience in managing SEM/ SEO campaigns is a plus. - Prepare monthly reports to...


  • Kuala Lumpur, Malaysia Hays Malaysia Full time

    **Responsibilities** - Working in a contact centre environment and handling multiple customer calls from our customers. - Providing high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible. - Listening to customers and establishing their needs to offer relevant products, services, and...


  • Kuala Lumpur, Malaysia Maxis Full time

    Are you ready to get ahead in your career? - We want to empower you turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. - To...


  • Kuala Lumpur, Malaysia Dentsu Aegis Network Full time

    The purpose of this role is to deliver transactional and specialist HR services. The Advisor is customer focussed and has a full understanding of how the services operate across teams and demonstrates flexibility and adaptability by working virtually within the team, using digital tools to connect, engage and collaborate with employees. Always operating with...


  • Kuala Lumpur, Malaysia Z21 STUDIO SDN. BHD. Full time

    **Job Summary**: As a Performance Marketing Specialist, you will manage our clients' brands and function as experts in paid media strategies aligned with client goals. Working closely with our internal team and clients, you'll oversee tasks from onboarding and data analytics to campaign strategizing, ad funnels, and budget planning. Ultimately, your role is...

  • Product Safety

    6 months ago


    Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    **_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Description** Product...


  • Kuala Lumpur, Malaysia Blocklatitude Full time

    Job Description: - Deliver excellent customer service and manage the needs of our customers through our communication channels ( Zendesk live chat only ). - Handle social media to create more excitement. - Brain storming and give more idea on how to increase productivity. - Attend to any ad-hoc tasks as assigned by superior. - Additional responsibility may...


  • Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT DBS** **IS LOOKING FOR AN EMPLOYEE SERVICES SPECIALIST** **SENIORITY LEVEL**:Non - Management **FUNCTION**: Digital Business...

  • Service Advisor

    7 months ago


    Kuala Lumpur, Malaysia Stuttgarage - Continental Car Specialist Full time

    Service Advisor diperlukan untuk membantu syarikat memastikan pelanggan mendapat servis yang terbaik di Stuttgarage - Continental Car Specialist SYARAT-SYARAT KELAYAKAN - Skil komunikasi yang sangat baik - Pengalaman sebagai Automotive SA - Boleh bekerja di dalam team - Menepati masa dan disiplin yg tinggi - Jujur & amanah **Gaji: RM2,700 -...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan VR Excellent (M) Sdn Bhd Full time

    **Customer Service Specialist - Kuala Lumpur** **Job role**: **Requirements**: - Previous experience in sales and/or customer service - Excellent face to face and phone communication skills with customers - Fluent in Chinese - Ability to build and nurture relationships with customers, clients and agents - The ability to manage a diverse range of tasks - A...