Service Crew

3 days ago


Sungai Buloh, Malaysia The Hunger Diaries Food & Beverages Full time

As a member of our popcorn and cotton candy service crew, you will play a vital role in delivering exceptional customer experiences at all times. You will be responsible for preparing and serving freshly popped popcorn and spun cotton candy to our valued customers, ensuring that every treat is crafted to perfection. Additionally, you will provide friendly and efficient customer service, engage with guests, and maintain a clean and organized work area.

**Responsibilities**:

- Prepare and operate popcorn and cotton candy machines according to company standards and procedures.
- Ensure the quality and freshness of popcorn and cotton candy products at all times.
- Spin cotton candy and portion popcorn accurately and efficiently to meet customer demand.
- Greet customers warmly, take orders, and process transactions accurately using cash registers or POS systems.
- Provide product recommendations and answer customer inquiries regarding flavors, ingredients, and allergens.
- Maintain cleanliness and sanitation standards in the preparation and serving areas, including equipment, counters, and utensils.
- Assist with opening and closings.
- Work collaboratively with team members to ensure smooth operations and excellent customer service.
- Adhere to all food safety regulations and guidelines to maintain a safe and hygienic environment.
- Handle customer concerns or complaints professionally and escalate issues to management as needed.

**Job Qualifications**:

- Ability to work in a fast-paced environment and stand for extended periods.
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to follow instructions accurately.
- Basic math skills for processing transactions and handling cash.

Job Requirements:

- Able to work evenings, weekends, and holidays as required
- Able to work overtime.
- Food handler's certification or willingness to obtain one.(Claimable)
- Typhoid Vaccine certification or willingness to obtain one. (Claimable)
- 18 years old and above.
- Malaysian citizen and PR Only.
- English and Malay Speaking.
- Must be able to commit at least 3 months.
- Training will be provided.

Job Benefits:

- EPF, SOCSO, EIS
- Overtime (OT)
- Career development
- Opportunity for growth

**Join Our Team**:
**Salary**: From RM1,600.00 per month

**Benefits**:

- Cell phone reimbursement
- Opportunities for promotion

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Rotational shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Sungai Buloh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you comfortable working evenings, weekends and holidays as required?
- How do you prioritise tasks and manage your time effectively in a fast-paced environment?

**Experience**:

- Service Crew: 1 year (preferred)

**Language**:

- English (required)
- Malay (required)

Application Deadline: 03/27/2024
Expected Start Date: 04/01/2024


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