Crew - Urgently Hired

2 weeks ago

Sungai Buloh, Selangor, Malaysia Inari Express Sdn Bhd Full time

Welcome to Inari Express Dive into the world of delicious sushi with our young and fun brand that's perfect for the whole family Whether you're craving classic rolls or adventurous flavors, we've got something to delight every taste bud.

Join us on a culinary journey that's as exciting as it is delicious

Position:
Kiosk Crew - Food and Beverage

Location:
Shah Alam


Kiosk crew members perform daily duties that change depending on the number of customers visit our kiosk and the number of other staff members present to assist with work tasks.

However, there are several core responsibilities associated with this job that are universally the same in all restaurants/kiosk and service-based environments.


Responsibilities:

Daily production
Kiosk crew members to prepare products for sell based on production chart and follow set standard production procedure.

Safe food handling/cleanliness


Kiosk crew members to strictly follow safe food handling process and ensure overall kiosk cleanliness as well as work area such as food preparation areas, and customer areas clean and organized.


Greeting Customers


Kiosk crew members greet customers who visit our kiosk and answer phone calls from customers and say thank you to all customers.


Interact with Customers


Kiosk crew members respond to customer complaints and questions, resolving issues where possible and referring customers to managers as needed.


Use Selling Techniques - Upselling, Suggestions
Kiosk crew members use various selling techniques to suggest additional purchases and upsell to customers.

Serve Food
Kiosk crew members deliver food to customers.

Stock Replenishment


Kiosk crew members to monitor stock inventory such as stock for production and stock for customer areas with needed supplies, such as napkins, condiments, and cleaning supplies, and notify management when inventory levels begin to run low.


Process Payment
Kiosk crew members process cash and credit card payments using POS system.

Requirements:

  • SPM, Diploma or equivalent qualification.
  • Prior experience in a similar role in the food and beverage industry is preferred but not required.
  • Excellent interpersonal and communication skills.
  • Ability to work effectively in a fastpaced environment and handle multiple tasks simultaneously.
  • Strong attention to detail and commitment to cleanliness and hygiene.
  • Basic math skills for processing payments and handling cash transactions.
  • Flexibility to work various shifts, including weekends and holidays.
  • Enthusiasm for providing exceptional customer service and creating positive experiences for customers.

Job Types:
Full-time, Permanent, Fresh graduate

Pay:
RM1, RM2,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Rotational shift

Ability to commute/relocate:

  • Sungai Buloh: Reliably commute or willing to relocate with an employerprovided relocation package (preferred)

Education:

  • STM/STPM (preferred)

Language:

  • English (preferred)
  • Bahasa Malaysia (preferred)

Location:

  • Sungai Buloh (preferred)
Expected Start Date: 10/06/2024

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