Quality Analyst
2 weeks ago
Qualifications:
**Main Requirements**:
- **
Bachelor’s degree** or **equivalent diploma** in any discipline
- ** Minimum 1 years’ experience** **as QA in call center
- Must be proficiency in **English & Cantonese** in terms of written, reading and speaking
- Able to **start work immediately** is preferred.
**Responsibilities**:
**Key Responsibilities**:
- Conduct root cause and other data analysis
- Conduct QA evaluations per client requirements and provides QA progress reports to team lead
- Act as escalation point of contact for process questions, issues and resolution
- Act as Subject Matter Expert (SME) for QA evaluations
- Participate as project team member in problem prevention and continuous improvement projects
-
Bayan Lepas, Malaysia MPS Full timePreferred Mandarin speaker Working location : Bayan Lepas/ Georgetown, Penang This is Quality Analyst and Quality Analyst Supervisor role for BPO/ Call Centre **Responsibilities**: Key Responsibilities: Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact centre environment. Make...
-
Product Quality Analyst
2 days ago
Bayan Lepas, Penang, Malaysia B. Braun Melsungen AG Full timeWe're looking for a skilled Product Quality Analyst to join our team at B. Braun. As a key member of our quality assurance team, you'll be responsible for analyzing data to inform improvements to our processes and products.Responsibilities:Analyze data to identify trends and areas for improvement.Develop and implement corrective actions to address identified...
-
Quality Analyst
2 weeks ago
Bayan Lepas, Malaysia GrowthFn Sdn Bhd Full timePosition: Quality Analyst - Native Japanese Location: Bayan Lepas, Penang Salary Range: RM12,000 Language: Japanese + English Specialization: QA exp in Customer Service background Target Onboarding Date: ASAP Type: Full-time Shift: Regular shift and/or 24/7 NOTE: BPO QA experience is required Skills and Experience: - Minimum a bachelor's degree -...
-
Quality Assurance Analyst
1 week ago
Bayan Lepas, Penang, Malaysia Toll Group Full timeQuality Assurance Analyst (Entry-Level - Fresh Graduates Welcome)Apply locations Bayan Lepas time type Full time posted on Posted 2 Days Ago job requisition id R000071210About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain...
-
Quality Analyst
2 days ago
Bayan Lepas, Malaysia Softenger (M) Sdn Bhd Full timeResponsibilities: - Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact centre environment. - Make recommendations and define strategies that solve critical business problems, through both established industry best practices and creative innovations. - Own on-time, accurate,...
-
Quality Analyst and Team Lead
2 weeks ago
Bayan Lepas, Malaysia MPS Full time**Quality Analyst / Team Lead** Shift Role**:24/7, 9 hours per shift.** Location: Bayan Lepas,Penang **Responsibilities**: - Construct searches and reports designed for automated analysis and topic identification in - recorded conversations from a contact centre environment. - Make recommendations and define strategies that solve critical business...
-
Quality Assurance Analyst
1 week ago
Bayan Lepas, Penang, Malaysia Toll Group Full timeAbout Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Bpo Quality Assurance Supervisor
2 weeks ago
Bayan Lepas, Malaysia growthfn Full timeThe Quality Assurance Supervisor in a Business Process Outsourcing (BPO) environment is responsible for overseeing the quality assurance team to ensure the delivery of high-quality services and customer satisfaction. This role involves monitoring and evaluating the performance of customer service representatives, implementing quality standards, and providing...
-
Quality Analyst Manager
2 weeks ago
Bayan Lepas, Malaysia Mindpec Solutions Full time**Responsibilities**: - Lead and manage a QA team - introduce and manage initiatives related to quality assurance audits, drive audit automation and efficiency, effective client and program level engagements, work with the operations leaders to drive ops quality improvement. Actively use Lean Six Sigma in projects to completion and quantification of impact....
-
Quality Data Analyst
5 days ago
Bayan Lepas, Penang, Malaysia Western Digital Full timeJoin Western Digital's team of innovators and thought leaders as a Senior Engineer in Supplier Quality Engineering.In this role, you'll be responsible for:Ensuring quality standards are met through effective supplier managementLeading process improvements to enhance efficiency and productivityDeveloping and implementing data-driven solutions to drive...
-
Quality Analyst Supervisor
1 week ago
Bayan Lepas, Penang, Malaysia Teleperformance Full timeOverviewJob Summary: The Quality Assurance (QA) Supervisor will be responsible for managing QA staff, ensuring timely and effective implementation of all company policies and procedures, and maintaining a system of quality and reliability testing for the products and development processes. Reports directly to the QA...
-
Data Analyst
4 days ago
Bayan Lepas, Penang, Malaysia City of Shakopee, MN Full timeWe are seeking a highly skilled Data Analyst to join our team in the City of Shakopee, MN.Job Description:The primary responsibility of this role is to maintain and ensure the integrity and accuracy of our product and customer master data.This includes managing configuration models, understanding system constraints, and data structures delivered on ni.com...
-
Due Diligence Analyst
2 weeks ago
Bayan Lepas, Malaysia APERIO INTELLIGENCE MALAYSIA SDN BHD Full timeenvironment. The Analyst will be responsible for conducting in-depth research and analysis a nd producing high quality reports. The Analyst is expected to be goal-oriented and meet timeframes whilst maintaining our standards. Aperio Intelligence is an independent corporate intelligence and financial crime advisory firm, headquartered in London. We recently...
-
Senior Data Analyst
7 days ago
Bayan Lepas, Penang, Malaysia Western Digital Capital Full timeJob OverviewWe are seeking a talented Senior Data Analyst to join our team at Western Digital Capital. In this role, you will be responsible for delivering high-quality data analysis and insights to support business decisions.You will work closely with cross-functional teams to identify areas of improvement and develop strategies to drive business growth. If...
-
Business Analyst
3 weeks ago
Bayan Lepas, Malaysia Teleperformance Full timeOverview: Business Analyst is responsible for the implementation and support of business information systems across multiple departments. They identify problems and opportunities within a company and ultimately provide solutions that help achieve the business' goals. A Business Analyst job description should cover collaborating with financial reporting and...
-
quality control analyst ii
5 days ago
Bayan Lepas, Penang, Malaysia TE Connectivity Corporation Full timeAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job OverviewTE Connectivity's Customer Quality Engineer (CQE) manages assigned strategic customer accounts quality and is responsible for ensuring that TE provides an exceptional customer experience for...
-
quality control analyst iii
2 weeks ago
Bayan Lepas, Penang, Malaysia TE Connectivity Corporation Full timeSelect how often (in days) to receive an alert:At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job OverviewThe TE PBL Supplier Quality Engineer is responsible for implementing quality management for Private/Brand Label (PBL) suppliers to lead and work...
-
Quality Analyst Assistant Manager
2 weeks ago
Bayan Lepas, Malaysia MPS Full time* Experience in managing quality control/quality analysis organization or leading cross functional quality improvement projects and teams. - 3+ years of demonstrated management ability across diverse functions (direct reports, cross functional relationships, 3rd party vendors. etc.) - Proven track record of collaborating with cross-functional groups to...
-
Analyst, Financial Analysis
2 weeks ago
Bayan Lepas, Malaysia Dell Technologies Full timeWorld-leading approaches in finance are fundamental to our success. Our Financial Analysis team has a broad and important responsibility. We rely on our analysts to develop, interpret and implement financial concepts for planning and control. Their technical analysis of present and future financial performance informs all kinds of management decisions and...
-
Senior Quality Analyst Lead
3 days ago
Bayan Lepas, Penang, Malaysia Teleperformance Full timeJob DescriptionWe are seeking an experienced QA Supervisor to join our team at Teleperformance. As a key member of our QA department, you will be responsible for managing QA staff, implementing company policies and procedures, and maintaining a system of quality testing. You will work closely with our business stakeholders to identify trends, determine root...