Quality Analyst

Preferred Mandarin speaker Working location : Bayan Lepas/ Georgetown, Penang This is Quality Analyst and Quality Analyst Supervisor role for BPO/ Call Centre **Responsibilities**: Key Responsibilities: Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact centre environment. Make...

Purpose Statement: The Software Quality Analyst is responsible for overseeing the quality assurance process and ensuring the delivery of high-quality software solutions. You will work closely with cross-functional teams, implement testing strategies, and lead the quality improvement initiatives. The Software Quality Analyst works as a bridge between the...

Plexus Corp. Career OpportunityWe are looking for an experienced Software Quality Analyst to join our team. This position involves overseeing the quality assurance process and working closely with cross-functional teams to implement testing strategies and lead quality improvement initiatives. The successful candidate will have strong analytical skills,...

We're looking for a skilled Product Quality Analyst to join our team at B. Braun. As a key member of our quality assurance team, you'll be responsible for analyzing data to inform improvements to our processes and products.Responsibilities:Analyze data to identify trends and areas for improvement.Develop and implement corrective actions to address identified...

Position: Quality Analyst - Native Japanese Location: Bayan Lepas, Penang Salary Range: RM12,000 Language: Japanese + English Specialization: QA exp in Customer Service background Target Onboarding Date: ASAP Type: Full-time Shift: Regular shift and/or 24/7 NOTE: BPO QA experience is required Skills and Experience: - Minimum a bachelor's degree -...

We are seeking a Quality Assurance Analyst to join our team and contribute to the success of our projects.Key QualificationsEducation: High school diploma or equivalent. Additional education in data science, computer science, or a related field is a plus.Attention to Detail: Strong attention to detail and the ability to maintain accuracy in repetitive...

Quality Assurance Analyst (Entry-Level - Fresh Graduates Welcome)Apply locations Bayan Lepas time type Full time posted on Posted 2 Days Ago job requisition id R000071210About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain...

Job DescriptionToll Group is seeking a Quality Assurance Analyst to join our team and contribute to driving quality and process improvement within our operations.Key Responsibilities:Quality Audits:Conduct quality control audits of agent interactions to identify errors and areas for improvement.Coach agents on specific error patterns and best...

**Quality Analyst / Team Lead** Shift Role**:24/7, 9 hours per shift.** Location: Bayan Lepas,Penang **Responsibilities**: - Construct searches and reports designed for automated analysis and topic identification in - recorded conversations from a contact centre environment. - Make recommendations and define strategies that solve critical business...

About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

Plexus Corp. OverviewWe are seeking a highly skilled Software Quality Analyst to join our team. As a key member of our quality assurance process, you will play a crucial role in ensuring the delivery of high-quality software solutions. Your primary responsibility will be to oversee the quality assurance process and work closely with cross-functional teams to...

Job OverviewWe are seeking a Customer Data Analyst Lead to join our team at Emerson.The Customer Data Analyst Lead will be responsible for managing configuration models, understanding system constraints, and data structures delivered on ni.com.Duties include:Developing and implementing data governance policies and procedures.Collaborating with...

The Quality Assurance Supervisor in a Business Process Outsourcing (BPO) environment is responsible for overseeing the quality assurance team to ensure the delivery of high-quality services and customer satisfaction. This role involves monitoring and evaluating the performance of customer service representatives, implementing quality standards, and providing...

**Responsibilities**: - Lead and manage a QA team - introduce and manage initiatives related to quality assurance audits, drive audit automation and efficiency, effective client and program level engagements, work with the operations leaders to drive ops quality improvement. Actively use Lean Six Sigma in projects to completion and quantification of impact....

OverviewJob Summary: The Quality Assurance (QA) Supervisor will be responsible for managing QA staff, ensuring timely and effective implementation of all company policies and procedures, and maintaining a system of quality and reliability testing for the products and development processes. Reports directly to the QA...

environment. The Analyst will be responsible for conducting in-depth research and analysis a nd producing high quality reports. The Analyst is expected to be goal-oriented and meet timeframes whilst maintaining our standards. Aperio Intelligence is an independent corporate intelligence and financial crime advisory firm, headquartered in London. We recently...

About Toll GroupToll is a global leader in logistics and supply chain solutions, with a presence in 150 countries. We pride ourselves on delivering exceptional service to our customers, and our employees are at the heart of this mission.The RoleThis is an exciting opportunity to join our team as a Process Improvement Analyst. As a key member of our...

Position: Quality Assurance Manager - Mandarin Speaker Location: Bayan Lepas, Penang, Malaysia. Salary Range: RM9,000 - 12,000 Language: Mandarin (Malaysian) Specialization: at least 2 years QA Manager experience with Customer Service background Target Onboarding Date: ASAP Type: Full-time Shift: 24/7 **Responsibilities**: - Construct searches and...

What We Are Looking ForWe are seeking a highly motivated and experienced individual who has a proven track record in quality assurance and customer service. The ideal candidate will have excellent leadership and communication skills, with the ability to work independently and as part of a team.

EPS Consultants is seeking a highly skilled Production Systems Analyst to join our team. As a Production Systems Analyst, you will be responsible for analyzing and optimizing production processes to improve efficiency and reduce costs.Key Responsibilities:Analyze existing production processes to identify areas of improvement.Develop and implement process...