Warranty Officer

5 months ago

Kuching, Malaysia JIMISAR AUTOTRADE SDN BHD Full time

Prepares, records and submits warranty claims to the Principle(MMM) and reconciles them accordingly. -Processes warranty claims on a timely basis for each franchise or distributor. -Processes all warranty paperwork to ensure proper documentation. -Verifies criteria required by factory or distributor. -Reconciles all warranty receivables with payments through the appropriate accounting schedule. -Resubmits all rejected claims promptly or receives authorization to write them off. -Follows up on payment of outstanding claims. -Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of. -Files and maintains all service records as required by the warrantor. -Performs other duties as assigned.
Learning and growth objectives focus on skills, culture, and organizational capacity
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

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