Call Centre

**JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...

CALL CENTRE OFFICER Job Descriptions : 1. On a daily basis, make call interact with customers. 2. They identify the information. 3. This can include handling any customer issues, questions, account concerns, and delinquency management. 4. Follow scripts while talking with customers, process payments, and handle delinquent accounts. Job Requirements : 1....

Working location: Near Monorail Raja Chulan Working hours: office hours (8.30am - 5.30pm) Job details: - Attend to all manner of customers’ queries, purchase and renew of insurance at the Contact Centre. **Requirements**: - Mandatory for experience in call centre ONLY - **Minimum Diploma**: - Malaysian only - Below 40 years old are applicable to...

**Position**:Call Centre Executive **Industry**: Banking **Working Location**: Kuala Lumpur (**walking distance to LRT Station**) **Working Days/Hours**:Rotational Shifts including weekends and PH/Staggered Working Hours between 8 AM to 11 PM (8 Hours Working with 1 Hour break) **Employment Type**: 6 Months Contract (**renewable/convertible to Permanent...

**Call Centre Representative** **Oil & Gas Client (PETRON)** **12 months Contract Duration** **Damansara Heights, Kuala Lumpur** **Monday - Friday [8.00 am - 5.00pm]** **RM 3000/month** - Make outbound call to existing and new customers. - Assist customers to sign up SKDS or guide them to sign up SKDS via phone. - Identify customers’ needs, clarify...

**Position**:Call Centre Executive **Working Location**: Kuala Lumpur / Petaling Jaya (_**Walking Distance to Train Station**_) **Working Hours**:Monday - Friday _(Staggered Working Hours in between 8 AM to 9 PM - 8 Hours Working with 1 Hour break)_ **Employment Type**: 6 Months Contract (renewable/convertible to Permanent based on...

**Job description** **Customer Service (Call Centre position)** **Location **:Menara Public Bank 2, Jalan Raja Chulan, KL **Working days**: 5 days (rotational shift - 11:00 am to 11:00 pm) **Nature of business **:Established global E-commerce contact center platform in Malaysia **Salary range**: Basis RM2,400 + 300 fix allowance +Attendance incentive,...

**Customer Service (Call Centre position)** **Location **:Menara Public Bank 2, Jalan Raja Chulan, KL **Working days**: 5 days (rotational shift - 11:00 am to 11:00 pm) **Nature of business **:Established global E-commerce contact center platform in Malaysia **Salary range**: Basis RM2,700 + Attendance incentive, KPI allowance (can ask during...

Assalamualaikum, Saya Cik Nisa dari HR department Cth: - 1) Nama Penuh **:Nisa bt Hassan**: - 2) Umur **:27 (18-27)**: - 3) Tarikh boleh hadir ke temuduga **:00:00:24** - Pengambilan untuk branch Kuala Lumpur sahaja **SYARAT-SYARAT KELAYAKAN**: - Warganegara Malaysia & Penduduk tetap Malaysia - Minima SPM (Jika GAGAL SPM bawa SLIP SPM) Sijil SPM...

**Customer Service (Call centre position)** **Location **:Menara Public Bank 2, Jalan Raja Chulan **Working days**: 5 days (rotational shift - 11:00 am to 11:00 pm) **Nature of business **:Established global E-commerce contact center platform in Malaysia **Salary range**: Basis RM2,700 + Attendance incentive, KPI allowance (can ask during...

Assalamualaikum, Saya Cik Nisa dari HR department Cth: 1) Title : (Khidmat Perunding Pelanggan Bank) 2) Nama Penuh : Nisa bt Hassan 3) Umur : 28 (18-28) 4) Tarikh boleh hadir ke temuduga : 00:00:23 - Pengambilan untuk cawangan Kuala Lumpur **SYARAT-SYARAT KELAYAKAN**: - Warganegara Malaysia & Penduduk tetap Malaysia - Minima SPM (Jika GAGAL SPM bawa SLIP...

Assalamualaikum, Saya Cik Nisa dari HR department Cth: - 1) Nama Penuh **:Nisa bt Hassan**: - 2) Umur **:27 (18-27)**: - 3) Tarikh boleh hadir ke temuduga **:00:00:24** - Pengambilan untuk branch Kuala Lumpur sahaja **SYARAT-SYARAT KELAYAKAN**: - Warganegara Malaysia & Penduduk tetap Malaysia - Minima SPM (Jika GAGAL SPM bawa SLIP SPM) Sijil SPM...

Assalamualaikum & Hi Cth: - Title : (Khidmat Perunding Pelanggan) - Nama Penuh : Nisa bt Hassan - Umur : 28 (18-27) - Tarikh boleh hadir ke temuduga : 00:00:24 ( Pengambilan untuk cawangan Kuala Lumpur) **SYARAT-SYARAT KELAYAKAN**: - Warganegara Malaysia & Penduduk tetap Malaysia (IC Merah) - Minima SPM (Jika GAGAL SPM bawa SLIP SPM sebagai bukti ya) -...

Assalamualaikum, Saya Cik Nisa dari HR department Cth: 1) Title : (Khidmat Perunding Pelanggan Bank) 2) Nama Penuh : Nisa bt Hassan 3) Umur : 28 (18-28) 4) Tarikh boleh hadir ke temuduga : 00:00:23 - Lokasi bekerja Maybank Academy Etiqa Jalan Melaka Kuala Lumpur **SYARAT-SYARAT KELAYAKAN**: - Warganegara Malaysia & Penduduk tetap Malaysia - Minima SPM...

**Roles & Responsibilities 工作范围**: - Managing sales inquiries through Facebook, IG and WhatsApp, promoting health screening products and close deal as well as upselling other screening products. - To work closely with other team members to achieve the monthly new leads target. - Approach customers from enquiries to capture the leads details. -...

**Job Title**: Executive, Contact Centre Quality & Support **Reports To**: Assistant Manager, Contact Center Management **Role Purpose**: - To assist with case investigation, analysis, and data management in order to deliver accuracy and timely response on request/escalated cases and issues related to RT matters - SMEs for Call Centre in related fields,...

**Job Highlights** - 5 days work week (Mon to Fri, 9am to 6pm) - Permanent role - Immediate vacancy **Responsibilities** - Update complete and accurate information on customer interaction in the **Customer Relationship Management (CRM) **system - Ensure effective and timely follow-up with internal and external parties on pending cases - Manage and resolve...

**Job Highlights** - 5 days work week (Mon to Fri, 9am to 6pm) - Permanent role - Immediate vacancy **Responsibilities** - Update complete and accurate information on customer interaction in the **Customer Relationship Management (CRM) **system - Ensure effective and timely follow-up with internal and external parties on pending cases - Manage and resolve...

Shift Allowance: 2 cycle RM260, 3 Cycle: RM300 - Performance bonus. - Travel Allowance - From your house to work (by mileage) - Annual Leave, Medical Leave, Hospitalization Leave (as Employment Act). - EPF, Socso and SIP. - Medical Insurance. - Training provided - 2 weeks at Crystal Plaza PJ, 2 weeks at ur work location (Basic pay only) - Contract...

**Reports To**: Assistant Manager, Contact Center Management **Role Purpose**: - To assist with case investigation, analysis, and data management in order to deliver accuracy and timely response on request/escalated cases and issues related to RT matters - SMEs for Call Centre in related fields, to enhanced Contact Centre service delivery and resolve root...