![TWY Search International (M) Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Consumer Care
4 weeks ago
**Job Description**:
- To perform cold calling to follow up and verify the potential leads.
- To develop positive relationship with the potential leads and existing consumers.
- To perform on-boarding process to new consumers, handle inbound calls from campaign's referral and answer all the consumers' enquiries when arises.
- To monitor and report campaign's status, progress, and review to management weekly / monthly.
- To perform regularly follow up with the consumers on their campaign's listing performance in the Company's website and share latest campaign plan with consumers when needed.
- To discuss renewal opportunities with existing consumers before their subscription contracts end and maintain positive consumer relation with new contract agreements.
- To assist oversea consumers in liaising with translation team for project information when necessary.
**Job Requirements**:
- Preferably Degree in business marketing / business development / business admin or equivalent.
- Language : Cantonese & Mandarin is compulsory to liaise with oversea consumers such as Hong Kong and China.
- Preferable at least 1 years working experience in dealing with customers and customer relation management.
**Benefits**:
- Parking Claim
- Monthly Outing
- Birthday Celebration
- Performance Bonus
- Company Trip
- Medical Claim
**Job Types**: Full-time, Permanent
**Salary**: RM2,500.00 - RM3,500.00 per month
**Benefits**:
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
**Language**:
- Mandarin (preferred)
- Cantonese (preferred)
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