Customer Service Professional(Mandarin Speaker)

7 days ago


Kuala Lumpur, Malaysia SRG ASIA PACIFIC SDN. BHD. Full time

Interact with customers via telephone to provide information and assistance Professionally handle high volume of inquiries from customers Achieve productivity standards and goals while maintaining the highest level of customer service Able to resolve the calls within the agreed SLA (Service Level Agreement) You will be accountable for meeting individual (KPIs) and team goals Must demonstrate high degree of integrity and confidentiality - Maintain confidentiality of customer information at all times Undertake any other duties as-and-when assigned by the Management
SRG ASIA PACIFIC, Established in 1996, SRG Asia Pacific Sdn Bhd has continuously progressed as a premier leading communications provider of outstanding services. Headquartered in KL Sentral, Kuala Lumpur, we are uniquely positioned to be globally connected, both physically as well as technologically. Comprising of energetic, enthusiastic and creative community, SRG Asia Pacific has expanded within a short span and growing further at a very aggressive rate on a monthly basis.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent



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