Customer Service Professional(Mandarin Speaker)
7 months ago
Interact with customers via telephone to provide information and assistance Professionally handle high volume of inquiries from customers Achieve productivity standards and goals while maintaining the highest level of customer service Able to resolve the calls within the agreed SLA (Service Level Agreement) You will be accountable for meeting individual (KPIs) and team goals Must demonstrate high degree of integrity and confidentiality - Maintain confidentiality of customer information at all times Undertake any other duties as-and-when assigned by the Management
SRG ASIA PACIFIC, Established in 1996, SRG Asia Pacific Sdn Bhd has continuously progressed as a premier leading communications provider of outstanding services. Headquartered in KL Sentral, Kuala Lumpur, we are uniquely positioned to be globally connected, both physically as well as technologically. Comprising of energetic, enthusiastic and creative community, SRG Asia Pacific has expanded within a short span and growing further at a very aggressive rate on a monthly basis.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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Customer Service-mandarin Speaker
7 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Service Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience at least 2...
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Customer Service
6 months ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: Customer Service - Mandarin Speaker (PERMANENT NIGHT SHIFT) Location: Bangsar South, Kuala Lumpur, Malaysia **Salary: RM4200** Head Counts: 15 Joining Date: ASAP Timings: 5 Days a week, PERMANENT NIGHT SHIFT, (Rotational shift) Role & Responsibilities: - Take call and provide accurate answer to customer queries. - Delivery excellent customer...
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Customer Service Mandarin Speaker
2 months ago
Kuala Lumpur, Malaysia Growthfn Full timeJob Summary: As a Customer Service Representative fluent in Mandarin, you will be responsible for providing exceptional customer support to our Mandarin-speaking clients. This role requires effective communication skills, problem-solving abilities, and a strong customer-first attitude. You will assist customers with their inquiries, concerns, and support...
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Customer Service
7 months ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: Customer Service - Mandarin Speaker Location: Kuala Lumpur Sentral, Malaysia. Salary Max: RM4,000 + KPI 300 RM + Shift allowance Minimum of 1 year Customer Service experience is mandatory (Billing / Invoice Exp is advantage) Project: Telecom Work Hours: Rotational shift Joining Date: Immediate Joiner Education: Diploma &...
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Customer Service Mandarin Speaker
7 months ago
Kuala Lumpur, Malaysia Language Talent Solutions Full timeAt Language Talent Solutions we believe that the right talent should not necessarily be restricted to the limitation of borders. We think beyond borders. We break down barriers on all fronts. Adding the best person for your team might just mean getting out of your usual comfort zone. Right now, in order to build globally competitive teams, we need to bridge...
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Mandarin Speaker
1 week ago
Kuala Lumpur, Malaysia Nexroar Services Sdn Bhd Full time**Responsibilities**: - Roles and Responsibilities for IT Customer Service (Mandarin speaker)- Mandatory to Speak, Read and Write Mandarin - Need to understand the requirements, communicate and need to assist our Technical Team - Need to manage Incidents for the Group, within SLA - Provide professional, technical and service to Soc analysts - Maintain...
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Customer Services Representative
7 months ago
Kuala Lumpur, Malaysia Staffing360 Sdn Bhd Full timeHi Everyone. Are you looking for your next job opportunity? We're HIRING for the **Customer Service Representative (MANDARIN SPEAKER) **role. **JOB DESCRIPTIONS** - Maintain and analyze customer information. - Handle and resolve customer issues proficiently. - Contribute to team efforts by accomplishing related results as needed. - Provide guidance,...
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Customer Service
7 months ago
Kuala Lumpur, Malaysia Language Talent Solution Full timePosition : Customer Service - Banking (Mandarin Speaker) Working Hour : 9AM - 6PM (Mon - Fri) Channel Support : Voice Working Location : Petaling Jaya, Selangor Salary up to RM5,000 + Fixed Allowance of RM300 **Requirements**: - Minimum 1 years’ experience in a BANK customer service environment. - Strong banking knowledge is an added advantage. -...
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Customer Service
7 months ago
Kuala Lumpur, Malaysia Telecontinent Sdn Bhd Full time**Requirements** - Available to join immediately - Must comfortable to communicate in **English**: - Excellent telephone etiquette (professional, confident and patient) - Must posses at least Diploma and above - **Mandarin speaker **are welcome **Responsibility** - Making **appointments** and scheduling accordingly - Records & answer to customer...
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Customer Service Executive
2 days ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Rf Sdn Bhd Full time**URGENT HIRING** **POSITION : CUSTOMER SERVICE EXECUTIVE (Care Advisor) - MANDARIN SPEAKER** **LOCATION : WISMA UOA, KL** **SALARY : RM 3000 - RM 5000** **5 days works, 2 days off** **Morning shift : 9am - 6pm** **Afternoon shift : 2pm - 11pm** Job Requirements - Minimum 1 year of experience in Customer Service - Can work on shift ( Morning /...
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Customer Service Specialist
7 months ago
Kuala Lumpur, Malaysia LTS Search Full time**Company Description** Language Talent Solutions is a global talent recruitment agency that believes in breaking down barriers and bridging borders to bring the best talent to teams. We prioritize skills over passports and aim to build globally competitive teams. We are dedicated to finding the right talent without limitations or borders. **Role...
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Customer Service Mandarin Speaker Kl Sentral
6 months ago
Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full time**Job description** The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers. You are expected to be a team player, capable of representing information on behalf of our...
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Mandarin Speaker Customer Service Kl Sentral
7 months ago
Kuala Lumpur, Malaysia Eteam Workforce Sdn. Bhd. (Malaysia) Full time**Greetings from eTeam ,** **We are Urgently hiring " Chinese speaker " ,** **Role -Customer Service** **Salary -4000RM -42000RM** **shift -Day shift ,** **Work place -KL sentral** **Job Type -Permanent** **Primary Job Functions**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or...
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Telesales & Customer Service
6 months ago
Kuala Lumpur, Malaysia Malay Full time1. MALAY Speaker Required For Telesales 2.MANDARIN Speaker Required Customer service job 3.English speaker Required Customer service job Intersted Can Contact: What'sApp to +60 3-4065 0766 **Salary**: Up to RM4,000.00 per month **Benefits**: - Professional development **Language**: - Mandarin (preferred) - Bahasa (preferred)
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Customer Service Officer(Mandarin Speaker)
6 months ago
Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full timePROJECT: ACCA JOB SUMMARY: Handle ACCA Student from Taiwan/ Hongkong Principal Accountabilities: 3. Application processing; basic products only (renewals) 4. Ensure the highest quality of service is provided at all times, with strict adherence to agreed service levels. 5. Be an ambassador for ACCA treating all internal and external customers with respect...
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Customer Service Professional
6 months ago
Kuala Lumpur, Malaysia SRG Asia Pacific Sdn bhd Full timeExcellent interpersonal, communication and influencing skills with the ability to communicate effectively with both internal and external customers both verbally and in writing - Identifies and acts on opportunities to continually improve the customer experience - Highly organised, logical and methodical approach to work with an emphasis on accuracy and...
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Customer Service
7 months ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVACANCY: Customer Service - Mandarin Speaker LOCATION: Kuala Lumpur, Malaysia. **Salary**: RM 4000 Work Experience: at least 1 year of Customer Service Experience Work hour: 6am - 6pm ( 9 hours per shift) Mon - Fri Start Date: September 25th Head Count: 5 - Malaysian that can speak in Mandarin and English, as staff will support Hong Kong market. - Must...
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Customer Service Representative
4 months ago
Kuala Lumpur, Malaysia Language Talent Solution Full time**Company Description** Language Talent Solutions is a company that believes in the limitless possibilities of talent beyond borders. The team is dedicated to breaking barriers to build globally competitive teams that focus on skill, not just passports. Our mission is to find the best talent for your team, no matter where they are. **Role Description** -...
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Customer Service Associate
7 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full time*Working visa + relocation package will be provided Position: Customer Service Associate - Mandarin Speaker Location: Kuala Lumpur, Malaysia (WFH during 3 months probation) Working Hours: Rotating shifts, 24/7 coverage **Salary**: RM6,000 - RM8,000 (basic) + Overtime Pay + Night Shift Allowance **Responsibilities**: - Perform tasks in accordance with key...
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Customer Support Mandarin Speakers
4 months ago
Kuala Lumpur, Malaysia Mindpec Full time**Job Title**: Mandarin Speaker (Freshers to 3 Years Experience) **Location**: [ KL And Penang ] **Salary**: 4,500+Shift allowance + KPI MYR per month **Shift**: Night Shift & Rotational Shifts **Working Days**: 5 Days a Week **Key Responsibilities**: - Provide high-quality customer support in Mandarin, addressing inquiries and resolving issues...