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Customer Support Mandarin Speakers
4 weeks ago
**Job Title**: Mandarin Speaker (Freshers to 3 Years Experience)
**Location**: [ KL And Penang ]
**Salary**: 4,500+Shift allowance + KPI MYR per month
**Shift**: Night Shift & Rotational Shifts
**Working Days**: 5 Days a Week
**Key Responsibilities**:
- Provide high-quality customer support in Mandarin, addressing inquiries and resolving issues effectively.
- Handle and process customer requests and complaints in a professional manner.
- Maintain a thorough understanding of our products and services to offer accurate information.
- Document and track customer interactions and feedback.
- Collaborate with team members and contribute to achieving departmental goals.
**Requirements**:
- Fluency in Mandarin (both spoken and written).
- Freshers to 3 years of relevant experience.
- Strong communication skills and a customer-oriented attitude.
- Ability to work effectively in a night shift schedule.
- Basic proficiency in English is preferred.
- Good problem-solving skills and attention to detail.
- Proficient in using standard office software and systems.
**Benefits**:
- Competitive salary of 4,500 MYR per month.
- 5-day work week with 2 days off.
- Opportunities for career growth and professional development.
- Friendly and supportive work environment
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM2,227.80 - RM4,419.36 per month
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Should be Comfortable for Perm Night shift
**Experience**:
- Mandarin Speaking: 1 year (preferred)
**Language**:
- Mandarin (required)
**Location**:
- Kuala Lumpur (preferred)
Application Deadline: 09/14/2024
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