Social Media Chat Support
6 months ago
**Company Description**
Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders.
**Role Description**
This is a full-time on-site role in Kuala Lumpur for a Social Media Chat Support - Mandarin Speaker. The role entails providing customer support and handling live chats in English with proficiency and accuracy. The role involves working in shifts and adhering to the company's policies and procedures.
**Designation**: Social Media Chat Support - Mandarin Speaker
**Location**: KL Sentral
**Working hours**: 24/7 rotational shift
**Salary**: RM3,500 - RM 4,100 (basic) + ) + RM500 (Compelxity Allowance) + monthly KPI up to RM800
- ___________________________________________
**Requirements**:
- Good communication in English
- SPM holders require 2 year working experience
- Strong customer service skills
- Excellent written and verbal communication skills
- Ability to work in shifts
- Eye for detail and ability to multitask
- Ability to work in a fast-paced environment
- Familiarity with live chat support systems is a plus
**Responsibility**
- Understand customer enquiries and ensure they are answered or routed
through the
- Manage customer escalations and ensure that these are answered, tracked, and escalated as Required
- Perform all procedures accurately, including following documented call flows, work processes,data entry requirements, and complaint management processes
FRESH GRADUATES ARE WELCOME TO APPLY
**Job Types**: Full-time, Permanent
Pay: RM4,000.00 - RM4,600.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- Are you able to start immediately?
**Education**:
- Diploma/Advanced Diploma (preferred)
**Language**:
- Mandarin (preferred)
-
Social Media Chat Support Representative
6 months ago
Kuala Lumpur, Malaysia REGENERATION RESOURCES Full timeWe are seeking a dedicated and Vietnamese-speaking individual to join our team as a Social Media Chat Support Representative. In this role, you will be responsible for providing exceptional customer support and assistance to our customers through various social media channels. Fluency in Vietnamese and strong communication skills in both Vietnamese and...
-
Social Media Chat Support Representative
6 months ago
Kuala Lumpur, Malaysia REGENERATION RESOURCES Full timeWe are seeking a highly motivated and Mandarin-speaking individual to join our team as a Social Media Chat Support Representative. In this role, you will provide excellent customer support and assistance to our customers via social media channels. Fluency in Mandarin and strong communication skills in both Mandarin and English are essential for this...
-
Social Media Chat Support Representative
6 months ago
Kuala Lumpur, Malaysia REGENERATION RESOURCES Full timeWe are seeking a dedicated and Thai-speaking individual to join our team as a Social Media Chat Support Representative. In this role, you will be responsible for providing exceptional customer support and assistance to our customers through various social media channels. Fluency in Thai and strong communication skills in both Thai and English are essential...
-
Social Media Chat Support Specialist
7 months ago
Kuala Lumpur, Malaysia REGENERATION RESOURCES Full timeJob Overview: Primary Responsibilities: - Respond to customer inquiries and support customer needs through chat channels on social media platforms, - Resolve customer issues efficiently and effectively, aiming to provide first-contact resolution whenever possible. - Build rapport and maintain strong customer relationships by providing accurate and relevant...
-
Japanese Social Media Chat Support
6 months ago
Kuala Lumpur, Malaysia LTS Search Full time(VISA AND ONE WAY FLIGHT TICKET PROVIDED) Responsibilities: - Respond to user inquiries by Chat - Dealing with Social Media, Content and Accounts **Job Types**: Full-time, Permanent **Salary**: RM8,500.00 per month Schedule: - Rotational shift **Language**: - Japanese (preferred) - English (preferred)
-
Social Media Chat Support
7 months ago
Kuala Lumpur, Malaysia REGENERATION RESOURCES Full time**About the Role** We are looking for a passionate and articulate Vietnamese speaker to join our growing Social Media Chat Support team! As a Social Media Chat Support Specialist, you will be the first line of defense for our customers on social media platforms, providing exceptional customer service and resolving inquiries in a timely and efficient manner....
-
Social Media Chat Support-korean Speaker
6 months ago
Kuala Lumpur, Malaysia Eteam Workforce Sdn Bhd Full time**Job Title: Social Media Chat Support (Korean Speaker)** Work Type: Permanent RoleLocation: KL Sentral, Kuala Lumpur **Basic Salary: - ** - With Experienced - Basic RM6600 + RM1000 (Complexity Allowance) - Fresh Graduates - Basic RM6400 + RM1000 (Complexity Allowance) **Responsibilities**: - Identifies, investigates, and resolves users problems with...
-
Social Media Chat Support
7 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full timePosition: Social Media Chat Support Mandarin Speaker Location: KL Sentral Working hours: 24/7 rotational shift **Salary**: RM3,200 - RM4,100 (basic) + RM500 complexity allowance (fixed) + KPI allowance + shift allowance **Requirements**: - Degree fresh graduate welcome to apply - Diploma holders with 1 year CS experience - SPM leavers with 3 years CS...
-
Social Media Chat Support
6 months ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: Social Media Chat Support - Vietnamese Speaker - Location: Kuala Lumpur Sentral, Malaysia. - Salary: RM4000 (Basic) + RM500 complexity allowance + Housing Allowance RM200 - Permanent Job - Language: Vietnamese Speaker + English (English B1/B2) - Joining Date: ASAP - Headcount: 23 - Highlight: - Bachelor’s Degree or Diploma with 1 year Call Center...
-
Chat Support
6 months ago
Kuala Lumpur, Malaysia Net2source LLP Full timeGreeting from Net2Source! I am Ms. Riya from 'Net2source Company'. I would like to connect you for a job opportunity for Malaysia location. Please send your acceptance. Position - chat support Language - Mandarin, Cantonese, Chinese Location - Malaysia Shift timing - 5 days working, Rotational shifts Experience - Min 6 months CS experience / Freshers...
-
Chat Support Executive
6 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Chat Support Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Chat Support - New & Urgent Requirements* Japanese - Chat Support* We are currently #hiring for Customer Service Chat Support Japanese...
-
Social Media Intern
6 months ago
Kuala Lumpur, Malaysia Next Level Media Full timeAre you ready to dive into the dynamic world of social media? As a Social Media Intern, you'll have the opportunity to: **Campaign Planning & Execution**: - Get hands-on experience in creating, managing, and optimising paid marketing campaigns across various social media platforms. - Explore popular platforms like Instagram, TikTok, XiaoHongShu, Facebook,...
-
Chat Support
6 months ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeWe are currently hiring for Chat Support to support our biggest social media client. Are you Interested or know someone that might be interested? **Education/Requirement**: - Degree with experience or Diploma holder with 1 yrs exp or SPM with 3 yrs exp **Job Summary**: - Understand customer enquiries and ensure they are answered or routed through the...
-
Chat Support
6 months ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: - Chat Support - Mandarin Speaker Location: Kuala Lumpur, Malaysia **Salary**: Basic: RM4100 + Complexity Allowance: RM500 + KPI Allowance + Shift Allowance Language: Mandarin + English Working Hour: 24*7 Rotational Education/Requirement: Degree with experience or Diploma holder with 1 yrs exp or SPM with 2 yrs exp Joining Date :...
-
Social Media Content Producer
6 months ago
Kuala Lumpur, Malaysia Maple Tree Media Sdn Bhd Full time**Key Responsibilities**: Develop and produce high-quality content for all social media platforms Collaborate with the marketing team to plan and execute social media campaigns that align with our brand strategy and goals. Utilize graphic design and video editing software to create visually appealing content. Schedule and publish content across various...
-
Chat Support
6 months ago
Kuala Lumpur, Malaysia growthfn Full timeWe are seeking experienced and enthusiastic Chat Support Representatives to join our team. As a Chat Support Representative, you will be responsible for assisting customers with their inquiries, providing product information, resolving issues, and ensuring a positive customer experience. **Responsibilities**: - Respond to customer inquiries via chat in a...
-
Vietnamese Chat Support Specialist(Malaysia)
6 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Chat Support Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice- Vietnamese Speaking Chat Support Specialist** *Location:* Kuala Lumpur, Malaysia *Salary & Benefits:* - Basic Salary: RM4000 - Complexity Allowance: RM500 -...
-
Intern Writer
6 months ago
Kuala Lumpur, Malaysia FFF Media Group Sdn Bhd Full timeIf you enjoy food and travel content, we look forward to hearing from you! **Responsibilities**: - Conducting in-depth research on industry-related topics in order to develop original content. - Developing content for blogs, articles, social media - Conducting keyword research and using SEO best practices to increase traffic to the company website. -...
-
Associate Executive, Media Support Team
6 months ago
Kuala Lumpur, Malaysia Telum Media Full timeTelum Media creates connections between the media and public relations sectors using our industry-focused online media contacts database, events, news, and communications channels. Helping public relations firms and in-house communication teams connect with the right journalists and media outlets at the right time. Our teams across the Asia Pacific region...
-
Live Chat Support
6 months ago
Kuala Lumpur, Malaysia LTS Search Full time**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...