Chat Support

5 months ago


Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full time

Position: Chat Support - Mandarin Speaker
Location: KL Sentral
Working hours: 24/7 rotational shift

**Salary**: RM3,200 - RM4,100 (basic) + RM500 (fixed complexity allowance) + KPI allowance (RM300) + shift allowance (RM400)

**Requirements**:

- Able to read and write in simplified and traditional Chinese
- Open to fresh graduates with no working experience
- Diploma holders require 1 year working experience
- SPM leavers with 3 years working experience

**Responsibilities**:

- Comprehend customer inquiries and provide responses through the relevant channel: chat.
- Grasp customer inquiries, ensuring they receive answers or are directed to the appropriate support channel.
- Handle customer escalations, ensuring timely responses, tracking, and necessary further escalation.

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM3,700.00 - RM5,200.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift
- Weekend jobs

Application Question(s):

- Do you have customer service experience?
- What is your highest education?

**Language**:

- Mandarin (required)


  • Chat Support

    5 months ago


    Kuala Lumpur, Malaysia growthfn Full time

    We are seeking experienced and enthusiastic Chat Support Representatives to join our team. As a Chat Support Representative, you will be responsible for assisting customers with their inquiries, providing product information, resolving issues, and ensuring a positive customer experience. **Responsibilities**: - Respond to customer inquiries via chat in a...

  • Chat Support Executive

    5 months ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Chat Support Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Chat Support - New & Urgent Requirements* Japanese - Chat Support* We are currently #hiring for Customer Service Chat Support Japanese...


  • Kuala Lumpur, Malaysia growthfn Full time

    We are seeking experienced and enthusiastic Chat Support Representatives to join our team. As a Chat Support Representative, you will be responsible for assisting customers with their inquiries, providing product information, resolving issues, and ensuring a positive customer experience. **Responsibilities**: - Respond to customer inquiries via chat in a...

  • Chat Support Agent

    5 months ago


    Kuala Lumpur, Malaysia growthfn Full time

    We are seeking experienced and enthusiastic Chat Support Representatives to join our team. As a Chat Support Representative, you will be responsible for assisting customers with their inquiries, providing product information, resolving issues, and ensuring a positive customer experience. **Responsibilities**: - Respond to customer inquiries via chat in a...

  • Chat Support

    5 months ago


    Kuala Lumpur, Malaysia Net2source LLP Full time

    Greeting from Net2Source! I am Ms. Riya from 'Net2source Company'. I would like to connect you for a job opportunity for Malaysia location. Please send your acceptance. Position - chat support Language - Mandarin, Cantonese, Chinese Location - Malaysia Shift timing - 5 days working, Rotational shifts Experience - Min 6 months CS experience / Freshers...

  • Japanese Chat Support

    5 months ago


    Kuala Lumpur, Malaysia MyGlit Full time

    **Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Communication Japanese language Japenese Chat Process Chat Support - Concentrix Japanese Chat Support (Local Malaysian +...

  • Native Vietnamese

    6 months ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Chat Support Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Vietnamese chat Chat Process Chat Support customer support Fluent in Vietnamese and English - A leading BPO in Malaysia is looking for**...

  • Chat Support

    5 months ago


    Kuala Lumpur, Malaysia MyGlit Full time

    **Role**:Other Language Expert **Timings**:Shifting Schedule (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Chat Key Skills: Vietnamese Chat Support - **Chat Support - Vietnamese** **Location: Kuala Lumpur** Pay: Basic RM4000 + Complexity allowance...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Chat Support Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Vietnamese Chat Support - Pay - Basic: RM4000 Complexity allowance: RM500 Housing allowance: RM200 KPI monthly: up to RM300 Please be advised that profiles...

  • Chat Support

    1 week ago


    Kuala Lumpur, Malaysia Growthfn Full time

    Job Summary: We are looking for a dedicated and customer-oriented Chat Support Representative who is fluent in Korean and English to join our BPO team. In this role, you will provide real-time assistance to Korean-speaking customers through chat, offering support, resolving issues, and answering product-related questions. The ideal candidate will be quick,...

  • Chat Support

    5 months ago


    Kuala Lumpur, Malaysia MyGlit Full time

    **Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Chat **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Vietnamese Chat Support - Vietnamese-Chat Support KL Sentral Shift: 24*7 Has experience in chat support “Bachelor Degree with no exp Diploma with min 1 year of call center...

  • Chat Support

    5 months ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: Vietnamese Chat Support - Vietnamese-Chat Support KL Sentral Shift: 24*7 Has experience in chat support “Bachelor Degree with no exp Diploma with min 1 year of call center experience SPM with min 3 years...

  • Chat Support

    5 months ago


    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    We are currently hiring for Chat Support to support our biggest social media client. Are you Interested or know someone that might be interested? **Education/Requirement**: - Degree with experience or Diploma holder with 1 yrs exp or SPM with 3 yrs exp **Job Summary**: - Understand customer enquiries and ensure they are answered or routed through the...


  • Kuala Lumpur, Malaysia growthfn Full time

    We are seeking a dedicated and fluent Mandarin-speaking individual to join our team as a Chat Support Representative. As a Chat Support Representative, you will be responsible for providing exceptional customer service and technical support to Mandarin-speaking users via chat platforms. This role requires excellent communication skills, problem-solving...

  • Chat Support

    5 months ago


    Kuala Lumpur, Malaysia growthfn Full time

    The Chat Support Representative - Japanese Speaker in a Business Process Outsourcing (BPO) environment is responsible for providing exceptional customer support through chat channels. This role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction, all in Japanese. The representative will work closely with team members to...

  • Chat Support

    5 months ago


    Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full time

    Position: Chat Support - Mandarin speaker Location: KL Sentral Working hours: 24/7 rotational shift **Salary**: RM3,500 - RM4,100 (basic) + RM500 (fixed complexity allowance) + KPI allowance (up to RM800) **Requirements**: - Able to read and write in simplified and traditional Chinese - Open to fresh graduates and diploma holders with no working...

  • Chat Support

    5 months ago


    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: - Chat Support - Japanese Location: Kuala Lumpur, Malaysia **Salary**: Total Package RM 9,900 Language: Japanese + English Profile: Chat Support Timings: Rotational Shifts (24*7) Headcount: 15 Min Requirements: - Degree - Fresher also will do - Diploma - 5 year CS experience : DUTIES AND RESPONSIBILITIES: - Understand customer enquiries...

  • Chat Support

    5 months ago


    Kuala Lumpur, Malaysia growthfn Full time

    The Chat Support Representative - Mandarin Speaker in a Business Process Outsourcing (BPO) environment is responsible for providing exceptional customer support through chat channels. This role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction, all in Mandarin. The representative will work closely with team members to...


  • Kuala Lumpur, Malaysia GRATITUDE INC. Full time

    CHAT SUPPORT -LOCAL MALAY, MANDARIN SPEAKER 23 HC. RM3.7k - RM4.1 complexity allowance + RM200 Housing allowance + KPI Allowance + Shift Allowance Can work on a rotational shift 24/7 and on weekends and holidays. Good English comms skills Pay: From RM4,100.00 per month **Benefits**: - Flexible schedule Application Question(s): - Can you read and write...

  • Chat Support

    5 months ago


    Kuala Lumpur, Malaysia MyGlit Full time

    **Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:Telecom / ISP **Process**:Chat **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Customer Service Vietnamese Chat Support - **Chat Support - Vietnamese Speaking** **Location: Kuala Lumpur** Pay: Basic RM4000 + Complexity allowance RM500 + Housing...