![Language Talent Solution](https://media.trabajo.org/img/noimg.jpg)
Live Chat Support
3 weeks ago
**Company Description**
Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders.
**Role Description**
This is a full-time on-site role in Kuala Lumpur for a Live Chat Support - Mandarin Speaker (Fresh Graduates). The role entails providing customer support and handling live chats in Mandarin with proficiency and accuracy. The role involves working in shifts and adhering to the company's policies and procedures.
**Designation**: Social Media Chat Support - Mandarin Speaker
**Location**: KL Sentral
**Working hours**: 24/7 rotational shift
**Salary**: RM3,200 - RM4,100 (basic) + RM500 (complexity allowance) + KPI allowance + shift allowance
- ______________________________________________
**Requirements**:
- Able to read and write in simplified and traditional Chinese
- Diploma holders require 1 year working experience
- SPM leavers with 3 years working experience
- Strong customer service skills
- Excellent written and verbal communication skills
- Ability to work in shifts
- Eye for detail and ability to multitask
- Ability to work in a fast-paced environment
- Familiarity with live chat support systems is a plus
**Responsibility**
- Manage customer escalations and ensure that these are answered, tracked, and escalated as Required
- Perform all procedures accurately, including following documented call flows, work processes,data entry requirements, and complaint management processes
- Understand customer enquiries and ensure they are answered or routed through the
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: RM3,200.00 - RM4,100.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Evening shift
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
Application Question(s):
- Are you able to start immediately?
**Education**:
- Diploma/Advanced Diploma (preferred)
**Language**:
- Mandarin (preferred)
- Cantonese (preferred)
-
Talent Acquisition Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ola Chat Full timeOla Chat invites applications for the position of Talent Acquisition Manager - Ola Chat. As a critical member of our business development team, you will play a pivotal role in shaping our recruitment strategy and driving growth through innovative partnerships.You will oversee the entire recruitment lifecycle, from sourcing top talent to onboarding new hires....
-
Live Chat Support
2 weeks ago
Kuala Lumpur, Malaysia LTS Search Full time**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...
-
Live Chat Support
2 weeks ago
Kuala Lumpur, Malaysia LTS Search Full time**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...
-
Live Chat Operator
4 weeks ago
Kuala Lumpur, Malaysia SWONGROUP Full timeLive chat operators respond to answers and requests posed by customers of all nature through online platforms in websites and online assistance services in real time. They are available to provide service through chat platforms and have the ability to solve inquiries of clients via written communication merely. We are authorized distributor for BLUEVIEW LED...
-
Support Services Coordinator
6 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sugarbook Live Full timeAbout the PositionSugarbook Live is seeking an experienced Support Services Coordinator to join our customer support team. As a coordinator, you will be responsible for providing timely and effective support to our customers.Key ResponsibilitiesProvide technical assistance to customers via phone, email, or chat.Document and track customer interactions and...
-
Cbcs Live Chat
3 weeks ago
Kuala Lumpur, Malaysia Elabram Systems Full timeKey Responsibilities - ** Working hours**:7am-4pm OR 12pm-9pm+ weekends - ** Working arrangement**:WFH - Responding to Shopee users' (buyers/sellers) complaints via live chat Key Requirements: - Strong communication and interpersonal skills (**prior experience in customer service field preferred**) - Able to commit to at least 3 months of contract
-
Chat Support
2 weeks ago
Kuala Lumpur, Malaysia growthfn Full timeWe are seeking experienced and enthusiastic Chat Support Representatives to join our team. As a Chat Support Representative, you will be responsible for assisting customers with their inquiries, providing product information, resolving issues, and ensuring a positive customer experience. **Responsibilities**: - Respond to customer inquiries via chat in a...
-
Mandarin Chat Support
2 weeks ago
Kuala Lumpur, Malaysia Growthfn Sdn Bhd Full timeChat representatives provide online customer service through a live chat support system. General responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and...
-
Business Development Executive
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ola Chat Full timeOla Chat seeks an experienced Business Development Executive to join our team. As a key member of our recruitment team, you will be responsible for identifying and recruiting high-quality anchors/agencies through various social platforms and voice chat/live streaming apps.You will develop and implement training and management programs for anchors/agencies,...
-
Chat Support Jobs Bahasa
3 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive -Chat **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Bahasa Chat Process Chat Support- Handle all social media interactions including: - Helping customers with their service...
-
Customer Service Live Chat
3 weeks ago
Kuala Lumpur, Malaysia Elabram System Full time**Job Descriptions**: - Responding to the users' or clients’ inquiries via live chat. Job Requirements: - Good and professional call etiquettes - Proficient in English & BM. Mandarin is an added advantage - Must have a stable Wi-Fi connection (WFH) - Willing to work during weekends **Job Types**: Full-time, Contract **Salary**: RM1,500.00 - RM1,800.00...
-
Chat Support Executive
4 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Chat Support Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Chat Support - New & Urgent Requirements* Japanese - Chat Support* We are currently #hiring for Customer Service Chat Support Japanese...
-
Chat Support Specialist
2 weeks ago
Kuala Lumpur, Malaysia growthfn Full timeWe are seeking experienced and enthusiastic Chat Support Representatives to join our team. As a Chat Support Representative, you will be responsible for assisting customers with their inquiries, providing product information, resolving issues, and ensuring a positive customer experience. **Responsibilities**: - Respond to customer inquiries via chat in a...
-
Live Chat
3 weeks ago
Kuala Lumpur, Malaysia Asia Recruit Recruitment Agency Sdn Bhd Full timeTo assist customer via live chat. - To be able to troubleshoot arising issues. **Job Type**: Contract Contract length: 2 months **Salary**: RM1,500.00 - RM1,800.00 per month Schedule: - Rotational shift COVID-19 considerations: o **Education**: - STM/STPM (preferred) **Experience**: - livechat: 1 year (preferred)
-
Chat Support Agent
2 weeks ago
Kuala Lumpur, Malaysia growthfn Full timeWe are seeking experienced and enthusiastic Chat Support Representatives to join our team. As a Chat Support Representative, you will be responsible for assisting customers with their inquiries, providing product information, resolving issues, and ensuring a positive customer experience. **Responsibilities**: - Respond to customer inquiries via chat in a...
-
Social Media Chat Support
7 days ago
Kuala Lumpur, Malaysia LTS Search Full time**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...
-
Live Chat Agent- Korean Speaker
2 weeks ago
Kuala Lumpur, Malaysia GrowthFn Full timeResponsibilities and Duties - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social...
-
Chat Support
4 weeks ago
Kuala Lumpur, Malaysia Net2source LLP Full timeGreeting from Net2Source! I am Ms. Riya from 'Net2source Company'. I would like to connect you for a job opportunity for Malaysia location. Please send your acceptance. Position - chat support Language - Mandarin, Cantonese, Chinese Location - Malaysia Shift timing - 5 days working, Rotational shifts Experience - Min 6 months CS experience / Freshers...
-
Virtual Customer Service Live Chat Operator
4 weeks ago
Kuala Lumpur, Malaysia Kat Lai Technology Limited Inc. Full time**Job Title: Virtual Live Chat Operator (Chinese/English)** **Responsibilities**: - Provide customer service and support to clients in a professional and courteous manner. - Answer questions related to our aromatherapy products and services. - Assist clients in placing orders and resolving any issues related to orders. - Document and maintain accurate...
-
Native Vietnamese
4 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Chat Support Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Vietnamese chat Chat Process Chat Support customer support Fluent in Vietnamese and English - A leading BPO in Malaysia is looking for**...