Virtual Customer Service Live Chat Operator

3 weeks ago


Kuala Lumpur, Malaysia Kat Lai Technology Limited Inc. Full time

**Job Title: Virtual Live Chat Operator (Chinese/English)**

**Responsibilities**:

- Provide customer service and support to clients in a professional and courteous manner.
- Answer questions related to our aromatherapy products and services.
- Assist clients in placing orders and resolving any issues related to orders.
- Document and maintain accurate records of all client interactions.
- Collaborate with the team to ensure that client needs are being met.
- Continuously strive to improve customer service standards and enhance the client experience.

**Requirements**:

- Fluent in both Chinese and English (spoken and written).
- Excellent communication skills, both verbal and written.
- Minimum of one year of experience in a customer service role, preferably in a chat support environment.
- Proficient in using chat software and other web-based tools.
- Ability to multitask and work in a fast-paced environment.
- Strong attention to detail and accuracy.
- Ability to work independently and remotely.

**Education and Qualifications**:

- High school diploma or equivalent required.
- College degree or equivalent experience preferred.

**Working Conditions**:

- Work remotely from home or any location with a stable internet connection. - Must be able to work flexible hours, including evenings and weekends.

We offer a competitive salary, flexible working hours, and a friendly and supportive work environment. If you meet the requirements and are excited about this opportunity, we encourage you to apply.

职位类型:全职

薪资: RM2,500.00至RM4,500.00(每月 )

工作经验:

- Customer service: 1 年 (必填)

工作语言:

- Chinese and English (必填)



  • Kuala Lumpur, Kuala Lumpur, Malaysia Kat Lai Technology Limited Inc. Full time

    Job Title: Virtual Live Chat Operator (Chinese/English)Responsibilities: Provide customer service and support to clients in a professional and courteous manner. Answer questions related to our aromatherapy products and services. Assist clients in placing orders and resolving any issues related to orders. Document and maintain accurate records of all client...

  • Live chat associate

    4 weeks ago


    Kuala Lumpur, Malaysia Petron Malaysia Full time

    Job Description:Petron Malaysia is seeking a passionate and dedicated Live Chat Associate to join our team in Kuala Lumpur. As a Live Chat Associate, you will be responsible for providing efficient and effective customer service through live chat support. Responsibilities:- Engage with customers via live chat to provide assistance, answer inquiries, and...

  • Live chat associate

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Petron Malaysia Full time

    Job Description:Petron Malaysia is seeking a passionate and dedicated Live Chat Associate to join our team in Kuala Lumpur. As a Live Chat Associate, you will be responsible for providing efficient and effective customer service through live chat support.Responsibilities: Engage with customers via live chat to provide assistance, answer inquiries, and...

  • Live chat associate

    4 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Petron Malaysia Full time

    Job Description:Petron Malaysia is seeking a passionate and dedicated Live Chat Associate to join our team in Kuala Lumpur. As a Live Chat Associate, you will be responsible for providing efficient and effective customer service through live chat support.Responsibilities: Engage with customers via live chat to provide assistance, answer inquiries, and...

  • Customer Service

    2 weeks ago


    Kuala Lumpur, Malaysia Lewis Talent Full time

    **Overview**: Welcome to the realm of top-notch customer service! As a Customer Service Representative, you'll dazzle in live chats, expertly resolving inquiries with finesse. Armed with 1 year of experience and fluent in English, Bahasa Malay, and Mandarin, you're poised to excel in this dynamic role. Join us and let your customer-centric brilliance shine...


  • Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full time

    #BuildYourDreamWithUs : The Customer Care Consultant (CCC) role is to resolve customer complaints via livechat. The CCC is required to greet customers warmly and ascertain the problem. The CCC is also required to assist customers in their inquiries. DUTIES AND RESPONSIBILITIES: - Professionally Interact with customers via live live chat (end to end...


  • Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full time

    #BuildYourDreamWithUs : The Customer Care Consultant (CCC) role is to resolve customer complaints via livechat. The CCC is required to greet customers warmly and ascertain the problem. The CCC is also required to assist customers in their inquiries. DUTIES AND RESPONSIBILITIES: - Professionally Interact with customers via live live chat (end to end...


  • Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full time

    #BuildYourDreamWithUs : The Customer Care Consultant (CCC) role is to resolve customer complaints via livechat. The CCC is required to greet customers warmly and ascertain the problem. The CCC is also required to assist customers in their inquiries. DUTIES AND RESPONSIBILITIES: - Professionally Interact with customers via live live chat (end to end...


  • Kuala Lumpur, Malaysia TimesConsult Full time

    To deliver excellent customer service via socia media (live chat). - Answer / responds to customer inquiries through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked and escalated to next level. - To comply with company's SOP. Demonstrate a strong customer service orientation and take responsibility...

  • Live Chat Support

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia LTS Search Full time

    Company DescriptionLanguage Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders.Role DescriptionThis is a full-time on-site role in Kuala Lumpur for a Live Chat...

  • Live Chat Support

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia LTS Search Full time

    Company DescriptionLanguage Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders.Role DescriptionThis is a full-time on-site role in Kuala Lumpur for a Live Chat...

  • Live Chat Support

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia LTS Search Full time

    Company DescriptionLanguage Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders.Role DescriptionThis is a full-time on-site role in Kuala Lumpur for a Live Chat...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full time

    Terms and conditions applies- your salary will be paid RM 1,800 for the first 5 months of employment, and on top of that you will get a confirmation bonus of RM3, 500 and your salary will kick off in full amount based on approval upon your confirmation with SRG AP.Job Highlights MNC Company & Professional Career Exposure Easy access to Public Transport Young...


  • Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full time

    Professionally Interact with customers via WhatsApp to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets - Cross-selling of all products and services including all upgrades for product & packages - Achieve productivity standards and goals while maintaining the highest level of customer service -...

  • Live Chat

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Transcosmos Malaysia Sdn Bhd Full time

    Whom are we looking for? Excellent command of English in both verbal and written communication. Technical skills and computer knowledge with handson mentality. Excellent soft skills, verbal and written communication skills. Excellent listening skills. Ability to deescalate calls in an effective manner. Ability to assess the customer and adjust communication...

  • Cbcs Live Chat

    4 weeks ago


    Kuala Lumpur, Malaysia ELABRAM SYSTEMS Full time

    CBCS Live Chat Contract Durations : 6 months Working Arrangement : Work From Home Shift Arrangement : Weekend shifts included. Monthly Rotation 1. 7 am - 4 pm 2. 9 am - 6 pm 3. 12 pm - 9 pm 4. 1 pm - 10 pm Job Scope Responding to Shopee users’ (buyers/sellers) complaints via live chat **Requirements**: - Fresh graduates or 1-2 years experienced...

  • Cbcs Live Chat

    4 weeks ago


    Kuala Lumpur, Malaysia ELABRAM SYSTEMS Full time

    CBCS Live Chat Contract Durations : 6 months Working Arrangement : Work From Home Shift Arrangement : Weekend shifts included. Monthly Rotation 1. 7 am - 4 pm 2. 9 am - 6 pm 3. 12 pm - 9 pm 4. 1 pm - 10 pm Job Scope Responding to Shopee users’ (buyers/sellers) complaints via live chat **Requirements**: - Fresh graduates or 1-2 years experienced...

  • Live Chat Consultant

    3 weeks ago


    Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full time

    Terms and conditions applies - your salary will be paid RM 1,800 for the first 5 months of employment, and on top of that you will get a confirmation bonus of RM3, 500 and your salary will kick off in full amount based on approval upon your confirmation with SRG AP. BuildYourDreamWithUs : The Customer Care Consultant (CCC) role is to resolve customer...


  • Kuala Lumpur, Malaysia BPO Sdn Bhd Full time

    **Customer Service (Call Centre position)** **Location **:Menara Public Bank 2, Jalan Raja Chulan, KL **Working days**: 5 days (rotational shift - 11:00 am to 11:00 pm) **Nature of business **:Established global E-commerce contact center platform in Malaysia **Salary range**: Basis RM2,400 + 300 fix allowance +Attendance incentive, KPI allowance (can ask...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive -Chat **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Mandarin Cantonese chat Chat Process Chat Support Customer Service Agent Mandarin or Cantonese Voice Support Must be fluent in speaking both Mandarin and English...