Virtual Customer Service Live Chat Operator
2 weeks ago
**Job Title: Virtual Live Chat Operator (Chinese/English)**
**Responsibilities**:
- Provide customer service and support to clients in a professional and courteous manner.
- Answer questions related to our aromatherapy products and services.
- Assist clients in placing orders and resolving any issues related to orders.
- Document and maintain accurate records of all client interactions.
- Collaborate with the team to ensure that client needs are being met.
- Continuously strive to improve customer service standards and enhance the client experience.
**Requirements**:
- Fluent in both Chinese and English (spoken and written).
- Excellent communication skills, both verbal and written.
- Minimum of one year of experience in a customer service role, preferably in a chat support environment.
- Proficient in using chat software and other web-based tools.
- Ability to multitask and work in a fast-paced environment.
- Strong attention to detail and accuracy.
- Ability to work independently and remotely.
**Education and Qualifications**:
- High school diploma or equivalent required.
- College degree or equivalent experience preferred.
**Working Conditions**:
- Work remotely from home or any location with a stable internet connection. - Must be able to work flexible hours, including evenings and weekends.
We offer a competitive salary, flexible working hours, and a friendly and supportive work environment. If you meet the requirements and are excited about this opportunity, we encourage you to apply.
职位类型:全职
薪资: RM2,500.00至RM4,500.00(每月 )
工作经验:
- Customer service: 1 年 (必填)
工作语言:
- Chinese and English (必填)
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