Virtual Customer Service Live Chat Operator

**Job Descriptions**: - Responding to the users' or clients’ inquiries via live chat. Job Requirements: - Good and professional call etiquettes - Proficient in English & BM. Mandarin is an added advantage - Must have a stable Wi-Fi connection (WFH) - Willing to work during weekends **Job Types**: Full-time, Contract **Salary**: RM1,500.00 - RM1,800.00...

**Overview**: Welcome to the realm of top-notch customer service! As a Customer Service Representative, you'll dazzle in live chats, expertly resolving inquiries with finesse. Armed with 1 year of experience and fluent in English, Bahasa Malay, and Mandarin, you're poised to excel in this dynamic role. Join us and let your customer-centric brilliance shine...

Key Responsibilities - ** Working hours**:7am-4pm OR 12pm-9pm+ weekends - ** Working arrangement**:WFH - Responding to Shopee users' (buyers/sellers) complaints via live chat Key Requirements: - Strong communication and interpersonal skills (**prior experience in customer service field preferred**) - Able to commit to at least 3 months of contract

To deliver excellent customer service via socia media (live chat). - Answer / responds to customer inquiries through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked and escalated to next level. - To comply with company's SOP. Demonstrate a strong customer service orientation and take responsibility...

**Role**:Customer Service Executive -Chat **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Mandarin Cantonese chat Chat Process Chat Support Customer Service Agent Mandarin or Cantonese Voice Support Must be fluent in speaking both Mandarin and English...

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

**JOB SCOPE**: - Professionally Interact with **Astro **customers via WhatsApp to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets **REQUIREMENTS**: - Minimum Qualification - SPM/O-Level with at least 2 years working experience in customer service. Diploma with 6 months working experience in...

Provide accurate, relevant and timely information on Banking and Cards products and services. - Resolve customers’ queries and problems effectively and efficiently. - Comply with established policies, guidelines, control and compliance requirements. - Be reliable, accurate in works & dependable in carrying out work assigned. **Requirements**: - At least...

**Role**:Chat Support Executive **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: chat - Malaysian that can speak in Cantonese and English, as staff will support Hong Kong market. Must be able to type in traditional mandarin English is...

To assist customer via live chat. - To be able to troubleshoot arising issues. **Job Type**: Contract Contract length: 2 months **Salary**: RM1,500.00 - RM1,800.00 per month Schedule: - Rotational shift COVID-19 considerations: o **Education**: - STM/STPM (preferred) **Experience**: - livechat: 1 year (preferred)

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

**Hiring for Operations Executive ( E-commerce ) in GemSpot (GEM Live Sdn Bhd)** **Jobscope**: - Outgoing / incoming calls to / from customers for reservations / updates on deliveries / assistance requests** **- Assisting with food deliveries, gift deliveries and other miscellaneous requests for customers** **- Updating merchant’s operation details into...

Provide accurate, relevant and timely information on Banking and Cards products and services. - Resolve customers’ queries and problems effectively and efficiently. - Comply with established policies, guidelines, control and compliance requirements. - Be reliable, accurate in works & dependable in carrying out work assigned. **Requirements**: - At least...

Hello! MEXC is looking for an Crypto Live Chat Agent. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company **Job Responsibilities：** - Responsible for receiving...

Responsibilities and Duties - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social...

Assist in the preparation of materials, scripts, and visuals for live events. - Coordinate with the production team to ensure technical setup and equipment are ready for each live session. - Conduct rehearsals with hosts to review content and timing. - Monitor live chat, comments, and feedback during broadcasts, providing timely responses and engaging with...

**What a Virtual Account Manager** does at HP**: - Generating leads, advancing the sales process, closing new and existing business and revenue growth objectives by effectively articulating the value proposition associated with HP’s products and services. - Required to leverage social, digital, video, chat, phone and occasional face to face sales...