Customer Service Live Chat

**Job Title: Virtual Live Chat Operator (Chinese/English)** **Responsibilities**: - Provide customer service and support to clients in a professional and courteous manner. - Answer questions related to our aromatherapy products and services. - Assist clients in placing orders and resolving any issues related to orders. - Document and maintain accurate...

• Respond to customer inquiries via email, live chat, and other social media platforms in a timely, professional, and courteous manner.• Resolve customer issues and complaints, escalating when necessary to ensure complete customer satisfaction.• Maintain a thorough knowledge of the Company's products, services, and policies to effectively address...

**Role**:Customer Service Executive -Chat **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Mandarin Cantonese chat Chat Process Chat Support Customer Service Agent Mandarin or Cantonese Voice Support Must be fluent in speaking both Mandarin and English...

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

**JOB SCOPE**: - Professionally Interact with **Astro **customers via WhatsApp to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets **REQUIREMENTS**: - Minimum Qualification - SPM/O-Level with at least 2 years working experience in customer service. Diploma with 6 months working experience in...

Provide accurate, relevant and timely information on Banking and Cards products and services. - Resolve customers’ queries and problems effectively and efficiently. - Comply with established policies, guidelines, control and compliance requirements. - Be reliable, accurate in works & dependable in carrying out work assigned. **Requirements**: - At least...

**Location: KL Sentral (Accessible by LRT, MRT, KTM, Monorail)** **Job Descriptions**: - Handle inbound calls,emai,live chat - Respond promptly and provide effective solutions for customers' inquiries - Maintain a positive, empathetic, and professional attitude toward customers - Ensure customer satisfaction and provide professional customer support -...

**Role**:Chat Support Executive **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: chat - Malaysian that can speak in Cantonese and English, as staff will support Hong Kong market. Must be able to type in traditional mandarin English is...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

Provide accurate, relevant and timely information on Banking and Cards products and services. - Resolve customers’ queries and problems effectively and efficiently. - Comply with established policies, guidelines, control and compliance requirements. - Be reliable, accurate in works & dependable in carrying out work assigned. **Requirements**: - At least...

Hello! MEXC is looking for an Crypto Live Chat Agent. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company **Job Responsibilities：** - Responsible for receiving...

Responsibilities and Duties - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social...

**Overview**: Welcome to the realm of top-notch customer service! As a Customer Service Representative, you'll dazzle in live chats, expertly resolving inquiries with finesse. Armed with 1 year of experience and fluent in English, Bahasa Malay, and Mandarin, you're poised to excel in this dynamic role. Join us and let your customer-centric brilliance shine...

To deliver excellent customer service via socia media (live chat). - Answer / responds to customer inquiries through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked and escalated to next level. - To comply with company's SOP. Demonstrate a strong customer service orientation and take responsibility...

Role Title : Customer Service Consultant (LiveChat) - Work from office mode Salary Package - Basic up to RM2800 - Terms and conditions applies - your salary will be paid RM 1,800 for the first 5 months of employment, and on top of that you will get a confirmation bonus of RM3, 500 and your salary will kick off in full amount based on approval upon your...

**Working Location: KL SENTRAL (nearby LRT)** **Requirements**: - Min requirement - SPM - Willing to work in a 24 hrs x 7 days shift work (including weekends and public holidays) - Passionate in helping to resolve customer issues / queries and complaint handling - Good typing speed & accuracy **Responsibilities**: - Customer Service (handle VOICE CALL,...

To respond to posts - public and private messages from customers on Facebook, Messenger, Twitter, etc. Task description would be comparable to Live Agent Voice and Chat topics. **Salary**: Up to RM9,000.00 per month Ability to commute/relocate: - Kuala Lumpur: Reliably commute or planning to relocate before starting work (required) **Experience**: -...