Assistant Manager, Quality Assurance

5 months ago


Subang Jaya, Malaysia Old Town White Coffee Full time

**Responsible For**
- Oversee the activity of the quality assurance department. Developing, implementing, and maintaining a system of quality to ensure that products meet quality standards and customer requirements.

**Role Objective**
- Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; identifying and resolving problems; determining system improvement; implementing change.

**Summary of Key Responsibilities**
- Implementing and maintaining a Quality Management System by Developing SOP and Manual; compliance of all documentation and certifications for internal and external customers; managing traceability system; and guidelines to ensure QA program is being properly implemented.
- Promoting quality achievement and performance improvement throughout the company in line with ISO 22000, HACCP, GMP & HALAL certification.
- Perform internal QA audits that are compliant with Quality management system policies, practices, and procedures.
- Establish and maintain a QA Program for monitoring supplier quality and performance, including audits, controls, evaluation, and other qualifiers.
- To be the lead person for mock recall to ensure the traceability system is in place.
- Ensure compliance with local, national, and international food safety standards and legislation.
- Manage customers’ queries and complaints as well as corrective and preventive action programs.
- To lead the pest control, incoming material inspection and cleaning/sanitation for the plant.
- Maintain a constant awareness of company profitability, including budgetary control issues.
- Lead, guide and motivate QA personnel to have total commitment and involvement in all quality improvement programs implementation to achieve company goals and objectives.
- To act as food safety team leader if team leader is not around.
- To assist the superior in completing any specific assignment as and when necessary.

**Summary of Key Requirements**
- Strong knowledge with practical experience in Food Safety Management System e.g. ISO 22000, HACCP, GMP, HALAL etc. standards, procedure and implementation.
- Possess excellent communication skills for liaising and communicating with suppliers, customers, and internal department.
- Able to work independently and with minimum supervision.
- Strong leadership skills, independent thinking, strong organizational and planning abilities and excellent analytical and problem-solving skills.
- Good cultural understanding, establish good working relationships and structured, results oriented, positive, proactive, takes ownership and with strong sense of urgency and integrity.
- Conversant in MS Office.
- **Qualification**:Bachelor's Degree in Food Technology / Food Science / Biological / Nutrition or equivalent.
- **Years of Experience**:Min. 5 years working experience in quality assurance in food manufacturing industry.
- **Job Specializations**: Food Safety Management System, Halal Awareness, Trouble Shooting, Problem Solving.

**Job Types**: Full-time, Permanent

**Salary**: RM4,000.00 - RM5,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday



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