Human Resources Executive

3 weeks ago


Kuala Lumpur, Malaysia KOMO CAFE SDN BHD Full time

We are seeking a dedicated and experienced Human Resources Executive to join our team and contribute to the success of our organization. As a key member of our HR department, you will play a crucial role in supporting our employees and fostering a positive work environment. This position offers an excellent opportunity for growth and advancement in the field of human resources.

**MAIN JOB RESPONSIBILITIES**:
1) Recruitment and Staffing:

- Develop and implement effective recruitment and staffing strategies.Create job descriptions, post job openings, and manage the hiring process.Conduct interviews and collaborate with hiring managers to make hiring decisions.

2) Employee Relations:

- Mediate and resolve employee conflicts or disputes.Implement and enforce company policies and procedures. Foster a positive working environment and employee morale.

3) Training and Development:

- Identify training needs and organize training programs.Facilitate professional development opportunities for employees.Implement onboarding programs for new hires.Implement training programs that address the specific needs of F&B staff, including food safety, hygiene, customer service, and menu knowledge.Coordinate with culinary experts and industry professionals to provide specialized training for chefs and kitchen staff.

4) Performance Management:

- Develop and manage performance appraisal systems.Provide feedback to employees and managers on performance.Assist in the development of performance improvement plans.

5) Compensation and Benefits:

- Administer and manage employee compensation and benefits programs.Conduct salary surveys to ensure the organization's compensation remains competitive.Stay informed about industry trends and best practices in compensation.

6) HR Policies and Compliance:

- Develop, update, and enforce HR policies and procedures.Ensure compliance with labor laws and regulations.Handle employee relations issues, such as grievances and disciplinary actions.

7) HR Administration:

- Maintain accurate and up-to-date employee records.Manage HRIS (Human Resources Information System) and other HR-related software.Handle paperwork related to employee status changes, benefits, and other HR functions.

8) Workforce Planning:

- Collaborate with management to assess future staffing needs.Develop and implement workforce planning and succession planning strategies.

9) Health and Safety:

- Ensure compliance with health and safety regulations.Implement and manage workplace safety programs.Health and Safety Compliance (F&B):

- Ensure strict adherence to health and safety regulations, especially in the handling and preparation of food.Implement and monitor food safety protocols and certifications for staff involved in food preparation.

10) Employee Engagement:

- Develop and implement initiatives to improve employee engagement.Conduct employee surveys and gather feedback to identify areas for improvement.

11) Legal Compliance:

- Stay informed about changes in employment laws and regulations.Ensure the organization's HR practices align with legal requirements.

12) Strategic HR Planning:

- Contribute to the development and implementation of HR strategies that align with organizational goals.Provide HR input in organizational planning and decision-making processes.

13) Customer Feedback and Service Excellence:

- Implement feedback mechanisms to capture customer reviews and experiences.Use customer feedback to identify areas for improvement and provide additional training to staff to enhance service quality.

14) Compliance with Industry Standards:

- Stay informed about industry trends, regulations, and certifications relevant to the F&B sector compliance with local, state, and federal regulations related to food handling, service, and employment practices.

15) Crisis Management:

- Develop crisis management plans to address situations such as foodborne illnesses, customer complaints, or unforeseen operational challenges.Train staff on emergency procedures and response protocols.

16) Employee Retention Strategies:

- Implement strategies to retain skilled F&B professionals, recognizing the importance of experienced chefs, kitchen staff, and service personnel.Provide opportunities for career growth within the organization

**Requirements**:

- Diploma/Bachelor's degree in Human Resources, Business Administration, or a related field
- Proven experience in a similar HR role, with a strong understanding of HR principles, practices, and regulations.
- Excellent interpersonal and communication skills, with the ability to interact effectively with employees at all levels of the organization.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously.
- Ability to maintain confidentiality and handle sensitive information with discretion and professionalism.
- Proficiency in HRIS software

**Benefits**:

- Competitive salary and benefits package
- O



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