Global Forwarding Agent

6 months ago

Klang, Malaysia C.H. Robinson Full time

We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next **Global Forwarding Agent.** Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers’ primary contact responsible for managing and operating the shipment lifecycle of their global freight.

A successful Global Forwarding Agent thrives in a lightning-fast environment, finding swift resolutions to transportation and documentation problems. You’ll be very hands-on with your customers, working closely with them from the start of the shipment process. We offer a dynamic, industry-leading training program that jumpstarts your knowledge of C.H. Robinson and our systems and processes. You will come out of this experience ready to be part of a high-performing team. Our successful Global Forwarding Agents go on to expand their careers with C.H. Robinson in Operations, Sales, or Account Management.

If this all sounds good, let’s talk more about what you’ll be working on.

**Responsibilities**:
**Maintain Operational Excellence**:

- Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.
- Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.

**Facilitate Relationships**:

- Collaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution.
- Build great relationships with customers, responding timely and following up on issue resolution
- Provide reporting and documentation support to internal and external customers.
- Participate in customer business reviews.

**Required Qualifications**:

- High school degree or GED equivalent
- Minimum of 1 year of Global Forwarding experience

**Preferred Qualifications**:

- Values a diverse and inclusive work environment
- Proficient in Microsoft Office Suite of programs
- Excellent communication, prioritization, and multi-tasking skills
- Proven track record of strong customer service skills, interacting with customers and being client focused
- Excellent follow up with customers and the network
- Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
- High level of attention to detail
- Ability to work in a fast-paced and deadline-driven environment
- Bachelor’s degree

If this sounds like the job for you, let's talk We can't wait to hear from you

**Equal Opportunity and Affirmative Action Employer**

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

**Benefits**
- EPF contribution 15%
- Group Health Insurance
- Flexible Benefit (Dental treatment or Optical purchase)
- Birthday Leave

**Why Do You Belong at C.H. Robinson?**:
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

  • Executive Freight Forwarding

    5 months ago

    Klang, Malaysia Canadian Global Forwarding (M) Sdn Bhd Full time

    Summary of Role: Arrange and coordinate all import and export shipping matters according to clients’ requirements. Coordinate with various shipping and forwarding contractors and internal warehouse operations to support timely receipt and delivery of shipments to customers. Fulfil orders and generate reports using the Company’s in-house...

  • Freight Forwarding Operations Executive

    5 months ago

    Klang, Malaysia Canadian Global Forwarding (M) Sdn Bhd Full time

    Job description Summary of Role: Arrange and coordinate all import and export shipping matters according to clients’ requirements. Coordinate with various shipping and forwarding contractors and internal warehouse operations to support timely receipt and delivery of shipments to customers. Fulfil orders and generate reports using the Company’s in-house...

  • Sales Assistant Manager

    5 months ago

    Klang, Malaysia Morrison Express (M) Sdn Bhd Full time

    Job Responsibilities: 1. Conduct market research to identify selling possibilities and evaluate customer needs 2. Actively seek out new sales opportunities through cold calling, networking and social media 3. Secure business from new customers and penetrate potential business. 4. Hit sales quota set, aligned with company objectives. 5. Prepare and deliver...

  • Forwarding Clerk

    6 months ago

    Klang, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    JOB VACANCY POSITION - FORWARDING CLERK LOCATION - BUKIT TINGGI, KLANG SALARY - RM 1500-1800 ~Assist in export and import documentation & submission of statutory requirement, port clearance. ~Ensure that the jobs are carried out efficiently through close monitoring and follow up with declaration section, loading section, haulage section, general transport,...

  • Forwarding Assistant

    6 months ago

    Klang, Malaysia Mine Logistics Sdn Bhd Full time

    **JOB DESCRIPTION** - Ensuring customs declaration to be made in compliance with the regulations. - Determine the correct documents to produce. - Prepare and submit the declaration correctly into the right online (or manual) - platforms to ensure no hindrance or delays for all shipments, well in advance. - Providing all the information required by the...

  • Forwarding Executive

    6 months ago

    Klang, Malaysia Mine Logistics Sdn Bhd Full time

    **JOB DESCRIPTION** - Ensuring customs declaration to be made in compliance with the regulations. - Determine the correct documents to produce. - Prepare and submit the declaration correctly into the right online (or manual) - platforms to ensure no hindrance or delays for all shipments, well in advance. - Providing all the information required by the...

  • Forwarding Assistant

    6 months ago

    Klang, Malaysia Mine Logistics Sdn Bhd Full time

    **JOB DESCRIPTION** - Ensuring customs declaration to be made in compliance with the regulations. - Determine the correct documents to produce. - Prepare and submit the declaration correctly into the right online (or manual) - platforms to ensure no hindrance or delays for all shipments, well in advance. - Providing all the information required by the...

  • Forwarding Clerk

    5 months ago

    Klang, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    JOB VACANCY POSITION - FORWARDING CLERK LOCATION - BUKIT TINGGI, KLANG SALARY - RM 2000-2500 ~Assist in export and import documentation & submission of statutory requirement, port clearance. ~Ensure that the jobs are carried out efficiently through close monitoring and follow up with declaration section, loading section, haulage section, general...

  • Forwarding Clerk

    6 months ago

    Klang, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    JOB VACANCY POSITION - FORWARDING CLERK LOCATION - BUKIT TINGGI, KLANG SALARY - RM 1500-2200 ~Assist in export and import documentation & submission of statutory requirement, port clearance. ~Ensure that the jobs are carried out efficiently through close monitoring and follow up with declaration section, loading section, haulage section, general...

  • Forwarding Clerk

    6 months ago

    Klang, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    JOB VACANCY POSITION - FORWARDING CLERK LOCATION - BUKIT TINGGI, KLANG SALARY - RM 1500-1800 ~Assist in export and import documentation & submission of statutory requirement, port clearance. ~Ensure that the jobs are carried out efficiently through close monitoring and follow up with declaration section, loading section, haulage section, general transport,...

  • Forwarding Coordinators

    6 months ago

    Klang, Malaysia AGENSI PEKERJAAN NS SHUE Full time

    JOB VACANCY POSITION - FORWARDING COORDINATOR (2 POSITIONS) LOCATION - 1) BUKIT TINGGI, KLANG 2) PORT KLANG SALARY - RM 1800-2500 FRESH GRADUATE ENCOURAGE TO APPLY ~Assist in export and import documentation & submission of statutory requirement, port clearance. ~Ensure that the jobs are carried out efficiently through close monitoring and follow up with...

  • Forwarding Executive Telok Gong

    6 months ago

    Port Klang, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    Documentations, declarations (K1, K2, K3, K8, ZB1,ZB2,ZB4, VGM and other jobs related to the clearance of shipment. - To prepare documentation according to custom regulations, laws or procedures. - To perform custom declaration and update the custom registration no in the system. - To arrange for payment of taxes and duties on shipments. - To classify goods...

  • Fowarding Agent

    6 months ago

    Port Klang, Malaysia MALEVA (M) SDN BHD Full time

    1. Clearing and forwarding agents carry out _customs_ clearing procedures and ensure that insurance, export/import licenses and other formalities are in order. 2. Seal / Break seal 3. Dealing with _customs_ to clear goods to be transported; 4. working out import and export duties; arranging payment for freight services and other charges Experiences: 1. At...

  • Customer Service

    6 months ago

    Klang, Malaysia PNS LOGISTICS SDN BHD Full time

    Roles and Responsibilities: - Responsible in supporting customer's individual enquiry - coordinating local / overseas agents Effective handling and responding of all customers interactions (tele-communications and written communications) Able to handle Import/Export by Sea & Air, Logistics, shipment planning & documentation Liaise with Carrier/ NVOCC/...

  • Forwarding Declaration Assistant

    6 months ago

    Klang, Malaysia SHUI XING VENTURES SDN BHD Full time

    Shipping course / custom course (KEK certificate) - Experience in customs clearance for all K1,K2,K3,K8, K9 and ZB1, ZB2 & ZB4. - Experience in control D&D & port storage Removal calculation & achieve company work KPI - Proper understanding of Malaysia Custom Act - able to timely and accurate interpretation of HS Code to customs and client satisfaction -...

  • Forwarding Clerk Bukit Tinggi

    6 months ago

    Klang, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    JOB VACANCY POSITION - FORWARDING CLERK LOCATION - BUKIT TINGGI, KLANG SALARY - RM 1500-1800 ~Assist in export and import documentation & submission of statutory requirement, port clearance. ~Ensure that the jobs are carried out efficiently through close monitoring and follow up with declaration section, loading section, haulage section, general transport,...

  • Forwarding Clerk Bukit Tinggi

    6 months ago

    Klang, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    JOB VACANCY POSITION - FORWARDING CLERK LOCATION - BUKIT TINGGI, KLANG SALARY - RM 1500-1800 ~Assist in export and import documentation & submission of statutory requirement, port clearance. ~Ensure that the jobs are carried out efficiently through close monitoring and follow up with declaration section, loading section, haulage section, general transport,...

  • Forwarding Coordinator Bukit Tinggi

    6 months ago

    Klang, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    JOB VACANCY POSITION - FORWARDING COORDINATOR LOCATION - BUKIT TINGGI, KLANG ~Assist in export and import documentation & submission of statutory requirement, port clearance. ~Ensure that the jobs are carried out efficiently through close monitoring and follow up with declaration section, loading section, haulage section, general transport, warehouse...

  • Customer Service

    6 months ago

    Klang, Malaysia PNS LOGISTICS SDN BHD Full time

    Roles and Responsibilities: - Responsible in supporting customer's individual enquiry - coordinating local / overseas agents Effective handling and responding of all customers interactions (tele-communications and written communications) Able to handle Import by Sea, Logistics, shipment planning & documentation Liaise with Carrier/ NVOCC/ Consolidator/...

  • Customer Service

    6 months ago

    Klang, Malaysia PNS LOGISTICS SDN BHD Full time

    Roles and Responsibilities: - Responsible in supporting customer's individual enquiry - coordinating local / overseas agents Effective handling and responding of all customers interactions (tele-communications and written communications) Able to handle Import/Export by Air, Logistics, shipment planning & documentation Liaise with Airline / Consolidator/...