Outlet Manager

3 weeks ago


Alor Setar, Malaysia NBRAND (M) SDN. BHD. Full time

Manage the customer experience.Manage training to new joiner staff and guide them to keep up the standard of services.Monitor income and expenses on every outlet incharge.Optimize workforce for service excellence.Responsibility of cash deposit as per company requirements and regulation.Responsibility on the customer complaint regarding about food, beverages and services.Analyze service quality and customer satisfaction.Manage and implement business / operations continuity plansManage compliance with food and beverage hygiene policies and procedures.Manage cost and quality controls in terms of menu presentation on end to the customer
We are in the F&B business and looking to expend more.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5



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