Quality Assurance Specialist

**Job Scope** We are seeking a detail-oriented quality assurance specialist to be in charge developing and implementing quality assurance policies, conducting tests and inspections, identifying production, process, or product issues, and presenting solutions. This role will work closely with various departments to perform and validate test cases based on...

**Quality Assurance Specialist (QA)** At Pos Malaysia, we are passionate about building trust to connect lives and businesses for a better tomorrow. As we transform this incredible 200-year-old business we are looking for highly motivated, engaged, passionate and driven individuals to join our team - someone who is up for the transformation challenge and...

We are seeking a seasoned Senior Quality Assurance Specialist to join our team at Hunters International Sdn Bhd in Malaysia. This is an exciting opportunity to work with a leading international recruitment agency and contribute to the growth and success of our organization.About the RoleThe Senior Quality Assurance Specialist will be responsible for ensuring...

30663 | Customer Services & Claims | Professional | Non-Executive | Allianz Malaysia | Full-Time | Permanent **Job Summary** **Key Responsibilities** - Provides actionable data and feedback to Customer Service Associates/Team Leads and managers. - Accompany evaluations with meaningful and constructive feedback identify potential corrective or prevention...

**JOB DESCRIPTION**: - Meet the Minimum Skills Requirements as a monitor. - Assess the quality and accuracy of the calls monitored, including financial and compliance accuracy. - Provide feedback to the Analysts. - Provide feedback to the Trainers (as appropriate) - Implement process / analyst corrective action as required. - Generate the accuracy scores...

**Responsibilities**: - Review and assess diverse media content for quality and adherence to guidelines. - Identify and document issues in video, audio, and graphics, ensuring compliance with standards. - Conduct systematic testing to detect and report bugs, glitches, and deviations from quality parameters. - Ensure media content complies with industry...

**Position : E-Commerce Quality Assurance Specialist** **Tenure : 1 year Contract ( Renewable basis)** **Working Hour : Standard** **Working Location : Kuala Lumpur** **Salary : up to RM 4800** - To check for accuracy and proofread content to ensure artworks produced are according to client’s brand standards and guidelines. - Perform quality check...

**Overview** We are looking for a detail-oriented and experienced Quality Assurance (QA) Specialist to join our team. As a QA Specialist, you will be responsible for ensuring the quality and functionality of our software products by conducting thorough testing, identifying and resolving issues. Your role is crucial in delivering high-quality, reliable, and...

**Responsibilities**: - Ensure compliance with quality assurance and quality control policies and procedures at the construction site. - Conduct regular inspections and audits to verify adherence to project specifications and standards. - Identify and resolve any quality issues, ensuring corrective actions are implemented. - Prepare and maintain QA/QC...

Define quality assurance framework - Ability to navigate or setup necessary system and processes to enable efficient quality checks - Ability to engage operations (CC & LA) to obtain call recordings and/or messages for quality monitoring - Ability to identify areas of improvement and recommend improvement actions based on call quality scorecards - Develop...

The Core Job: - Conduct regular inspections and sampling of processes and document inspection results. - Compile the inspection results and identify any deviations or non-conformances. - Participate in brainstorming sessions to develop corrective actions and preventive measures to address identified gaps. - Ensure and keep track of the implementation of...

Job OverviewElsa Talent Solutions Sdn. Bhd. is seeking a highly skilled and experienced Senior Technical Quality Assurance Specialist to join our team.Estimated Salary: RM 120,000 - RM 180,000 per annumAbout the RoleWe are looking for a qualified professional to oversee the quality inspection process for various projects. The ideal candidate will have a...

**Your role at Exness**: You will be responsible for all types of training and quality assurance within the company, as well as participation in process improvements that support continuous improvement in the organization. Quality assurance includes monitoring and analyzing the interactions between support and clients to ensure customer support team members...

**Requirements** - Proven experience in quality assurance within a call center or customer service environment is required, with a focus on both voice and non-voice channels - Strong understanding of call center operations, customer service best practices, and multi-channel support dynamics. - University education or diploma, preferably in a related...

**Position Title**: - Manager, Quality Assurance **Reports To**: **Senior Manager, Quality Assurance & Delivery**: **Role Purpose**: Lead, drive and monitor Quality Assurance team and ensure efficient and effective implementation of service quality assurance plans with highest integrity, accuracy, and ethical standards. **Key Accountability**: - Service...

**Company Description** Tenbex Engineering Sdn. Bhd. (TESB) is an engineering company established in 2004 and based in WP. Kuala Lumpur. TESB operates in West and East Malaysia and serves as a licensed service contractor/vendor for oil companies such as PETRONAS, MURPHY, REPSOL, SHELL, and EXXON MOBIL. With a team of experienced personnel from various Oil &...

**Reports To**: **Senior Manager, Quality Assurance & Delivery**: **Role Purpose**: Lead, drive and monitor Quality Assurance team and ensure efficient and effective implementation of service quality assurance plans with highest integrity, accuracy, and ethical standards. **Key Accountability**: - Service Quality Assurance (SQA) Planning and Management:...

Kuala Lumpur Full Time About Klook Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked...

Quality Assurance Manager **If you are looking to excel and make a difference, take a closer look at us...** The Quality Assurance Manager who will be reporting to the Head of Process & Governance, under the Group Technology Division, is responsible to conduct independent assessment in the identified IT process area and recommend solutions with a goal to...

Job DescriptionWe are seeking a highly skilled Quality Assurance Specialist - Agile Tester to join our team at Krisvconsulting Services Pte Ltd.About the RoleThe successful candidate will be responsible for designing and implementing comprehensive test plans, executing testing activities, and ensuring the quality of web applications. They will also work...