![Life Care Diagnostic Medical Centre Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Assistant Call Center Manager/manager
2 weeks ago
Requirements
- Citizens of Malaysia
- Strong supervisory & leadership skill with a proven ability to motivate & manage a team.
- Education requirement - Minimum SPM.
- Working hours from 9am to 6pm from Mon to Fri
- Sat half day from 9am to 2pm. Sun off day.
- Manage a Telemarketer team for at least 1 year.
- Experience in Medical Industry especially ECP Product is a bonus but not compulsory Jobscope
- Managing a team of telemarketers
- Recruiting, training & overseeing the performance of the Telemarketers.
- Keeping track of KPI.
- Assisting in developing sales script
- Maintaining an updated record of all important Customer infomation in the database.
- Addressing customer queries
- Monitors & review phone calls to ensure quality service & compliance with applicable policies & best practices.
- Collaborates with Sales Manager to establish sales goals.
- Prepare & present basic reports to immediate superior. Your Income
- Basic salary ranges between RM3,500 - RM6,000 depend on experience. (excluding incentives & commission)
Your Benefits
- Promotion
- EPF & Sosco contributions
- Yearly Annual Leave & Medical Checkup for confirm staff.
- Good working environment
- Full time job.
Contact Person Daniel Tan WhatsApp for Appointment 012 7987897
**Job Types**: Permanent, Full-time
**Salary**: RM3,500.00 - RM6,000.00 per month
**Benefits**:
- Additional leave
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Monday to Friday
- Weekend jobs
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to Commute:
- Bangsar South (required)
Ability to Relocate:
- Bangsar South: Relocate before starting work (required)
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