Admin, Travel Insurance Claims Processing

2 weeks ago


Petaling Jaya, Malaysia Across Asia Assist (M) Sdn Bhd Full time

We are a third party claims assessor for insurance companies. We assess travel and medical claims in accordance with the insurance companies' guidelines.

**Job duties and responsibilities**:

- Process travel and medical insurance claim
- All claims are appropriately handled, documented, evaluated and investigated within the Guidelines.
- Identify potential for fraudulent/recovery in claims.
- Monthly/Quarterly/Yearly review of Aging files.
- To meet deadline in submission of assignments, monthly claims status reports and any other ad hoc reports as and when required.
- To provide fast, efficient and courteous claims service to all clients within the standards established by the Company.
- To ensure proper complaint handling, including prompt escalations, acknowledgements and timely updates to clients.
- To provide support, input and conduct systems testing during implementation or as and when required
- To perform other responsibilities and duties periodically assigned by supervisor in order to meet operational and/other requirements.

**Job Requirements**
- Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree
- Added advantage will be given to those who possess a minimum of 2 years travel/medical insurance claims
- Ability to communicate clearly and professionally, both verbally and in writing
- Strong communication and listening skills
- Has a pleasant, patient and friendly attitude
- Proficient in both spoken and written English and Bahasa Malaysia. Ability to converse in Mandarin or any other languages will be an added advantage

**Salary**: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay
- Performance bonus

Application Question(s):

- When is your earliest availability?

**Experience**:

- travel insurance claims: 1 year (preferred)

Ability to Commute:

- Petaling Jaya (required)



  • Subang Jaya, Selangor, Malaysia Across Asia Assist (M) Sdn Bhd Full time

    We are a third party claims assessor for insurance companies. We assess travel and medical claims in accordance with the insurance companies' guidelines.Job duties and responsibilities: Process travel and medical insurance claim All claims are appropriately handled, documented, evaluated and investigated within the Guidelines. Identify potential for...


  • Petaling Jaya, Malaysia ManpowerGroup Full time

    **Position: Travel Insurance Claims Assessor, Senior Executive** Job purpose: With knowledge of clients’ products, services and policies, you are responsible to ensure the impartial fulfilment of our insurance clients’ obligation when a loss is notified by the Insured. There should be efficient and prompt claims service while always maintaining good...


  • Petaling Jaya, Malaysia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee This role is responsible for end to end claims management of claims. This includes making decisions on claim outcome, declining claims, customer interaction (inbound and outbound), supplier coordination, raising payments to suppliers and claim finalization. This role is also responsible for...


  • Petaling Jaya, Malaysia QBE Insurance Group Limited Full time

    Claim Processing Analyst **Primary Details** Time Type: Full time Worker Type: Employee This role is responsible for end to end claims management of claims. This includes making decisions on claim outcome, declining claims, customer interaction (inbound and outbound), supplier coordination, raising payments to suppliers and claim finalization. This role...


  • Petaling Jaya, Malaysia QBE Insurance Group Limited Full time

    Claims Processing Analyst, Financial and Liability, Asia **Primary Details** Time Type: Full time Worker Type: Employee Providing delivery of claims services, determining proper policy coverage to conclude, investigate, evaluate and negotiate assigned cases. Ensuring customer satisfaction and equitable solution to claims in accordance with company...


  • Petaling Jaya, Malaysia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee Handling householder claims and administrative duties **Responsibilities**: - Ensure compliance with QBE policies, procedures and relevant legislations and regulations. - Ensure compliance within delegated authority limits. - Maintain effective communication with customers. - Raise and...


  • Petaling Jaya, Malaysia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee This role is responsible for end-to-end management of claims. Providing delivery of claims services, determining proper policy coverage to conclude, investigate, evaluate and negotiate assigned cases. Ensuring customer satisfaction and equitable solution to claims in accordance with company...


  • Petaling Jaya, Malaysia QBE Insurance Group Limited Full time

    Claim Processing Analyst, Asia **Primary Details** Time Type: Full time Worker Type: Employee This role is responsible for end-to-end management of claims. Providing delivery of claims services, determining proper policy coverage to conclude, investigate, evaluate and negotiate assigned cases. Ensuring customer satisfaction and equitable solution to...


  • Petaling Jaya, Malaysia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee Providing delivery of claims services, determining proper policy coverage to conclude, investigate, evaluate and negotiate assigned cases. Ensuring customer satisfaction and equitable solution to claims in accordance with company guidelines. **Responsibilities**: - Support the implementation...


  • Subang Jaya, Selangor, Malaysia QBE Insurance Full time

    Primary DetailsTime Type: Full timeWorker Type: EmployeeThis role is responsible for end to end claims management of claims. This includes making decisions on claim outcome, declining claims, customer interaction (inbound and outbound), supplier coordination, raising payments to suppliers and claim finalization. This role is also responsible for keeping...

  • Team Leader

    2 weeks ago


    Petaling Jaya, Malaysia Asia Assistance Network(M) Sdn Bhd Full time

    **ABOUT THE COMPANY**: Located in the heart of Petaling Jaya, Malaysia, **Asia Assistance Network (M) Sdn. Bhd.** has emerged as Malaysia’s leading assistance service provider and third party administrator as well as earned a global reputation as Asia’s top medical assistance provider. Founded in 1998, we are based in Petaling Jaya, Malaysia with offices...

  • Ri/co Claims Analyst

    3 weeks ago


    Petaling Jaya, Malaysia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee Providing delivery of RI/CO claims services, determining proper policy coverage to conclude, investigate, evaluate and negotiate assigned cases. Ensuring customer satisfaction and equitable solution to RI/CO claims in accordance with company guidelines. **Responsibilities**: - Support the...


  • Petaling Jaya, Malaysia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee Providing delivery of claims services, determining proper policy coverage to conclude, investigate, evaluate and negotiate assigned cases. Ensuring customer satisfaction and equitable solution to claims in accordance with company guidelines. **Summary** **Responsibilities** 1. Claims...


  • Petaling Jaya, Malaysia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee This role is responsible for accomplishing various administrative tasks in support of the recovery claims teams. Likewise, they are responsible for fulfilling specific steps in the entire end to end recovery claims process. **Primary Responsibilities** - Ensure compliance with QBE policies,...

  • Claims Analyst, Asia

    2 months ago


    Petaling Jaya, Malaysia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee This role is responsible for end to end claims management of claims. This includes making decisions on claim outcome, declining claims, customer interaction (inbound and outbound), supplier coordination, raising payments to suppliers and claim finalization. This role is also responsible for...


  • Petaling Jaya, Malaysia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee This role is responsible for end to end claims management of claims. This includes making decisions on claim outcome, declining claims, customer interaction (inbound and outbound), supplier coordination, raising payments to suppliers and claim finalization. This role is also responsible for...


  • Petaling Jaya, Malaysia QBE Insurance Group Limited Full time

    Claims Recovery Analyst, Asia **Primary Details** Time Type: Full time Worker Type: Employee This role is responsible for end to end claims management of claims. This includes making decisions on claim outcome, declining claims, customer interaction (inbound and outbound), supplier coordination, raising payments to suppliers and claim finalization. This...

  • Claims Assistant

    4 weeks ago


    Petaling Jaya, Malaysia Across Asia Assist (M) Sdn Bhd Full time

    You will be employed under Across Asia Assist (M) Sdn Bhd to support the Claims Department of a US based client (On Call International). For more than two decades, On Call International, a leading provider of travel risk management and travel assistance services, has helped millions of people with their travel problems, big and small. From serious medical...

  • Ri/co Claims Analyst

    2 weeks ago


    Petaling Jaya, Malaysia QBE Insurance Group Limited Full time

    RI/CO Claims Analyst **Primary Details** Time Type: Full time Worker Type: Employee Providing delivery of RI/CO claims services, determining proper policy coverage to conclude, investigate, evaluate and negotiate assigned cases. Ensuring customer satisfaction and equitable solution to RI/CO claims in accordance with company...


  • Petaling Jaya, Malaysia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee This role is responsible for end to end claims management of claims. This includes making decisions on claim outcome, declining claims, customer interaction (inbound and outbound), supplier coordination, raising payments to suppliers and claim finalization. This role is also responsible for...