Assistant Housekeeper

3 weeks ago


Johor Bahru, Malaysia Trove Johor Bahru Full time

To ensure guest room status is communicated to the Front Desk in a timely and efficient manner.
- To supervises the property general cleaning schedule.
- To supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
- To ensure that all bedrooms and public rooms are serviced and cleaned daily.
- To ensure that function rooms are cleaned as soon as they have been used to ensure a fast turnaround.
- To ensure that VIP rooms received the designated extras.
- To ensure that rooms are checked regularly for repairs and refurbishing, and that appropriate maintenance is affected.
- Responds to and handles guest problems and complaints.
- To liaise with superior and notify areas needing attention, in respect of decor.
- To ensure that staff are coached and trained to perform their duties effectively.
- To ensure that attendance registers are completed daily and in accordance with statutory regulations.
- To draw up duty rosters and ensure that manning levels are correct, to agreed standards, and are not exceeded without permission.
- To ensure that adequate supplies of cleaning materials are available.
- To ensure that staff accommodation is kept clean and in a good state of repair.
- To ensure that regular fire and evacuation drills are held.
- To ensure effective communications through attending meetings and imparting information at regularly held staff meetings with assistant housekeepers.
- To ensure that the most suitably qualified person is appointed in the event of a vacancy - wherever possible this should be an internal promotion.
- Assists as needed in the interviewing and hiring of staff with the appropriate skills.
- Participates in staff progressive discipline procedures.

**Benefits**:

- Free parking
- Health insurance
- Meal provided

**Experience**:

- Housekeeping: 3 years (preferred)



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