Quality Assurance Analyst
3 weeks ago
**JOB DESCRIPTION**:
- Prepare quality stats/insights reporting to help the COE and/or BPO improve and grow.
- Facilitate calibration/alignment sessions to ensure quality review accuracy and consistency between all key stakeholders.
- Prepare daily/weekly/monthly reporting for LOBs to track and trend quality issues.
**REQUIREMENTS**:
- Fresher’s or 6 months experience in any Quality Review process
- Dual-Lingual: Excellent English and Japanese (spoken and written communication skills) as this is to support Japanese market.
**Work hours**:
- Single shift, local standard work hours. Mon to Friday, Saturday off Day, Sunday Rest Day.
- Working hour 8 am to 5pm. Working on Public Holiday will earn replacement leave. (WFO)
**Work Location**:
- Gardens North Tower (Accessible via Public Transport LRT/KTM)
Pay: RM3,000.00 - RM4,000.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Application Question(s):
- Do you write and read in Japanese
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- Japanese (required)
-
Quality Assurance Analyst
2 weeks ago
Kuala Lumpur, Malaysia Ria Financial Services Full timeQuality Assurance Analyst We are seeking a talented and motivated **QA Analyst** with a strong understanding of software testing methodologies and practices to join our team. As a QA Analyst, you will be responsible for ensuring the quality and reliability of our software products by designing and executing test plans, identifying defects, and collaborating...
-
Quality Assurance Analyst
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ria Financial Services Full timeQuality Assurance AnalystWe are seeking a talented and motivated QA Analyst with a strong understanding of software testing methodologies and practices to join our team. As a QA Analyst, you will be responsible for ensuring the quality and reliability of our software products by designing and executing test plans, identifying defects, and collaborating with...
-
Quality Assurance Analyst
2 weeks ago
Kuala Lumpur, Malaysia Ria Financial Services Full timeQuality Assurance Analyst Duties - Work as QA Engineer in a distributed team with other QA Engineers. - Work with cross-functional teams. - Integrate with the QA standards and guidelines of the team. - Take part in daily meetings, groomings, retrospectives (agile) and up with the work of the team. - Identifying gaps/dependencies in the requirements in the...
-
IT Assurance Analyst
3 months ago
Kuala Lumpur, Malaysia Flintex Consulting Pte Ltd Full time**Responsibilities**: - Analyze user’s business requirements and processes into test cases. - Create and Maintain up-to-date test cases for all deployment solutions and confirm that all solutions are properly tested. - Create documentations for implementations. - Ensure standards and requirements are met through conducting quality assurance tests. -...
-
IT Assurance Analyst
4 weeks ago
Kuala Lumpur, Malaysia Flintex Consulting Pte Ltd Full time**Responsibilities**: - Analyze user’s business requirements and processes into test cases. - Create and Maintain up-to-date test cases for all deployment solutions and confirm that all solutions are properly tested. - Create documentations for implementations. - Ensure standards and requirements are met through conducting quality assurance tests. -...
-
Quality Assurance Analyst
2 months ago
Kuala Lumpur, Malaysia Ria Full timeWe are seeking a talented and motivated **QA Analyst **with a strong understanding of software testing methodologies and practices to join our team. As a QA Analyst, you will be responsible for ensuring the quality and reliability of our software products by designing and executing test plans, identifying defects, and collaborating with developers to resolve...
-
Quality Assurance Analyst
1 day ago
Kuala Lumpur, Malaysia Ria Full timeWe are seeking a talented and motivated **QA Analyst **with a strong understanding of software testing methodologies and practices to join our team. As a QA Analyst, you will be responsible for ensuring the quality and reliability of our software products by designing and executing test plans, identifying defects, and collaborating with developers to resolve...
-
IT Assurance Analyst
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Flintex Consulting Pte Ltd Full timeResponsibilities: Analyze user's business requirements and processes into test cases. Create and Maintain uptodate test cases for all deployment solutions and confirm that all solutions are properly tested. Create documentations for implementations. Ensure standards and requirements are met through conducting quality assurance tests. Interpret, create and...
-
Quality Assurance Analyst
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ria Full timeWe are seeking a talented and motivated QA Analyst with a strong understanding of software testing methodologies and practices to join our team. As a QA Analyst, you will be responsible for ensuring the quality and reliability of our software products by designing and executing test plans, identifying defects, and collaborating with developers to resolve...
-
Quality Assurance Specialist Bilingual
3 days ago
Kuala Lumpur, Malaysia Wipro limited Full time**JOB DESCRIPTION**: - Meet the Minimum Skills Requirements as a monitor. - Assess the quality and accuracy of the calls monitored, including financial and compliance accuracy. - Provide feedback to the Analysts. - Provide feedback to the Trainers (as appropriate) - Implement process / analyst corrective action as required. - Generate the accuracy scores...
-
Quality Assurance Analyst
3 weeks ago
Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full time**OVERALL PURPOSE OF JOB** The responsibility of the Quality Analyst performs quality inspection, documents findings by following required audit process and procedures, provides trend analysis, and participates in audit calibration processes where required **DUTIES AND RESPONSIBILITIES**: - Performs quality inspection, documents findings by following...
-
Quality Assurance Consultant
7 days ago
Kuala Lumpur, Malaysia Worldline Full time**This is Worldline** We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world,...
-
Analyst, Quality Assurance
7 days ago
Kuala Lumpur, Malaysia Klook Full timeKuala Lumpur Full Time About Klook Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked...
-
Quality Assurance Specialist Bilingual
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wipro limited Full timeJOB DESCRIPTION: Meet the Minimum Skills Requirements as a monitor. Assess the quality and accuracy of the calls monitored, including financial and compliance accuracy. Provide feedback to the Analysts. Provide feedback to the Trainers (as appropriate) Implement process / analyst corrective action as required. Generate the accuracy scores and send the report...
-
Analyst, Quality Assurance
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Klook Full timeKuala LumpurFull TimeAbout KlookKlook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the...
-
Quality assurance
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Time'S Group Full timeQuality Assurance / Quality Control Specialist Quality Assurance & Control (Manufacturing, Transport & Logistics) Ensure compliance with quality assurance and quality control policies and procedures at the construction site. Conduct regular inspections and audits to verify adherence to project specifications and standards. Identify and resolve any quality...
-
Quality Assurance Consultant
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Worldline Full timeThis is WorldlineWe are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in...
-
Moderation Model Labeling Quality Assurance
3 weeks ago
Kuala Lumpur, Malaysia TikTok Full timeResponsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...
-
Quality Assurance
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia TikTok Full timeResponsibilitiesAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsCreation is the core of TikTok's...
-
Quality Assurance Analyst
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wipro limited Full timeJOB DESCRIPTION: Be the first line of quality when auditing client interactions between Client Services, Strategic Sales, or Account Management. Execute both quantitative and qualitative analyses of data and trends to proactively deliver insights, define goals, and drive improvements. Work closely & hand in hand with other departments to respond immediately...