Customer Service

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

_**Location**:_based in KL Sentral_ - **Working hour**:_9am - 6pm (rotational week off)_ **Job Profile Summary** The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems...

_**Location**:_based in KL Sentral_ - **Operation hour**:_8am - 8pm (rotational shift)_ **Position Summary**: **Duties and Responsibilities**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the...

Airline customer service is about **interacting with customers at any point in their journey and improving their overall in-airport and in-flight experience**. - **Fresh Graduates are welcome to apply**: - **SPM above with customer service experience**: - **Must knowledgeable in speaking and writing Cantonese** **Salary**: From RM4,000.00 per...

Primary Job Functions: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to...

**Job Title : Customer Service Agent** Mandarin or Cantonese Voice Support **Working Roster -** 5 days per week, each shift is 9xhour durations including 1-hour lunch break and 15 mins short break twice **Requirements**: - Minumim 1 year relevant working experience in voice channel support in customer services - Minimum Diploma Holder or higher is...

Our company represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise. They focused on leveraging next-generation technologies including 5G, Blockchain, Cybersecurity, Artificial Intelligence, and more, to enable end-to-end digital transformation for...

Job Scope - 2-3 years of experience in providing client services, including system training (online& on-site), system configuration, customer support. - Assist Program/Project Manager to coordinate the project implementation. - Provide remote support services. - Responsible for data collection and import, data analysis. - Project management, process control...

**Operation Hours - ** 6am-6pm; 5 days work and 2 days off per week **Minimum 6 months in experiences in Call Center or Customer Service** **Minimum requirement**: - Education: A diploma holder or higher is preferred. - Minimum of 1 year relevance working experience in a voice channel in customer service - Communication skills: Excellent verbal and written...

**Location: KL Sentral (Accessible by LRT, MRT, KTM, Monorail)** **Job Descriptions**: - Responds to customer inquiries, concerns and requests regarding all products and services. - Answer customer inquiries regarding products and service questions; suggest information about other products and services. - Inform customers of sales promotions and services,...

Job Description: The Customer Service Professional's (CSP) role is to resolve customer complaints via phone. The CSP is required to greet customers warmly and ascertain problems or reasons for calling. The CSP is also required to assist customers with their inquiries. DUTIES AND RESPONSIBILITIES: - Interact with customers via telephone to provide...

Job Description: The Customer Service Professional's (CSP) role is to resolve customer complaints via phone. The CSP is required to greet customers warmly and ascertain problems or reasons for calling. The CSP is also required to assist customers with their inquiries. DUTIES AND RESPONSIBILITIES: - Interact with customers via telephone to provide...

**Responsibilities**: - Source new sales opportunities through inbound lead follow-up and outbound cold calls (leads are provided by the company) - Understand customer needs and requirements. - Close sales and achieve monthly/quarterly quotas. - Contribute to team effort by accomplishing related results as needed. - Build and funnel sales opportunities via...

**Languages -** - Mandarin+B2 English - Cantonese+B2 English **Requirements - **At least 1 year experiences in Call Center or Customer Service **Edcuation - **SPM Above **Salary**: RM3,000.00 - RM4,200.00 per month **Experience**: - Customer service: 1 year (preferred) - Logistics Industry: 1 year (preferred) **Language**: - Cantonese (preferred) -...

Must be a Malaysian - SPM, Diploma, and/or Degree - Min 1-2 years of working Customer service working experience - Able work on a shifting schedule. - Able to start ASAP upon being shortlisted **Job Type**: Permanent **Salary**: RM3,800.00 - RM4,500.00 per month Schedule: - Rotational shift **Experience**: - Customer Service: 1 year...

**Who are we looking for?** - Preferable with 2 year(s) of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply. - Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays as our customers need us. Shifts may include evening or early morning hours -...

Requirement: - Telco related experience is preferrable - Must be able to read speak and write in Mandarin Job details: Office location - KL Sentral Working hour - 24/7 rotational shift, Mon-Sun (5 Working day) Job description: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer...

DUTIES AND RESPONSIBILITIES: - Interact with customers via telephone to provide information and assistanceProfessionally handle high volume of inquiries from customers - Achieve productivity standards and goals while maintaining the highest level of customer service - Able to resolve the calls within the agreed SLA (Service Level Agreement) - You will be...

**JOB SCOPE**: - Taking ownership to solve challenges faced by customers and clients' partners. - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA - Understanding scenarios, making decisions, and suggesting appropriate answers/solutions according to available...

DUTIES AND RESPONSIBILITIES: - Interact with customers via telephone to provide information and assistance - Professionally handle high volume of inquiries from customers - Achieve productivity standards and goals while maintaining the highest level of customer service - Able to resolve the calls within the agreed SLA (Service Level Agreement) - You will be...