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Customer Service

1 month ago

Brickfields, Malaysia ManpowerGroup Full time

**Operation Hours - ** 6am-6pm; 5 days work and 2 days off per week
**Minimum 6 months in experiences in Call Center or Customer Service**

**Minimum requirement**:

- Education: A diploma holder or higher is preferred.
- Minimum of 1 year relevance working experience in a voice channel in customer service
- Communication skills: Excellent verbal and written communication skills are essential for a customer service representative.
- Customer service skills: A friendly and patient demeanor is required, along with strong problem-solving skills to assist customers in resolving issues.
- Computer skills: Basic computer skills are required, including proficiency in Microsoft Office and the ability to learn new software quickly.
- Time management skills: Strong time management skills are important to manage multiple customer inquiries simultaneously and meet customer service targets.
- _**Availability: Customer service representatives are often required to work flexible schedules, including evenings, weekends, and holidays. **_
- Sales skills: so some customer service representatives may be required to upsell or cross-sell products and services

Pay: RM4,000.00 - RM4,200.00 per month

Schedule:

- Day shift

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Customer Service: 1 year (preferred)

**Language**:

- Mandarin (required)

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