Customer Service

1 week ago


Brickfields, Malaysia ManpowerGroup Full time

Operation Hours - 6am-6pm; 5 days work and 2 days off per week

Minimum 6 months in experiences in Call Center or Customer Service

Minimum requirement:

  • Education: A diploma holder or higher is preferred.
  • Minimum of 1 year relevance working experience in a voice channel in customer service
  • Communication skills: Excellent verbal and written communication skills are essential for a customer service representative.
  • Customer service skills: A friendly and patient demeanor is required, along with strong problemsolving skills to assist customers in resolving issues.
  • Computer skills: Basic computer skills are required, including proficiency in Microsoft Office and the ability to learn new software quickly.
  • Time management skills: Strong time management skills are important to manage multiple customer inquiries simultaneously and meet customer service targets.
- _
Availability: Customer service representatives are often required to work flexible schedules, including evenings, weekends, and holidays. _

  • Sales skills: so some customer service representatives may be required to upsell or crosssell products and services

Pay:
RM4, RM4,100.00 per month

Schedule:

  • Day shift

Education:

  • Diploma/Advanced Diploma (required)

Experience:

Customer Service: 1 year (preferred)

Language:

  • Traditional Mandarin (required)
  • English (preferred)


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