Fresher- Customer Service Mandarin

Education: University Degree & above Laguange: Primary Language - Mandarin Secondary Language - English English CEFR standard requires B2 with native in mother tongue (Mandarin) **Experience**: Fresher - with Financial Educational Background Experience - At least 2 years working experience in Financial, Banking or similar services Knowledge in...

Responsibilities: - Customer Service (handle VOICE CALL, CHAT & EMAIL - Mandarin + English Speaking Market) - Ensure all SLAs are met accordingly - Demonstrate strong customer service orientation and take responsibility to ensure customers are satisfied - Provide a high level of professionalism and competent customer service - Able to communicate...

**Responsibilities** - Daily analysis of potentially fraudulent transactions and support the service delivery of AML processes - Transaction monitoring of assigned profiles to assess potential suspicious activity on the account, such as money laundering - Review and analyze underlying data gathered on red flags to assess whether the alert should be...

Role**:Customer Service Executive (Mandarin)** Job Type**:Contract** Job Location**:Ara Damansara, Selangor** Work Schedule**:Monday - Friday, 9am - 6pm.** **Requirements**: - At least 1 year(s) of working experience in the related field is required for this position - Preferably Junior Executives specializing in Customer Service or equivalent. For...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

_**URGENTLY HIRING !!! **_ **Basic Salary**: RM2800 + Allowance **Position**:Customer Service Executive (Inbound) - Telco **Location**: Ara Damansara, Petaling Jaya **Working Day**: 5 days, 2 days off (Rotational Shift) **Working Hour**: 7AM - 3PM (9 Working hours including 1 hour break) - **FRESH GRADUATED ARE ENCOURAGED TO APPLY...

**Salary**:Basic + Allowance **Working days/hours**:Rotational **Requirements**: - Atleast have SPM Certificate or SKM Level 3 - Age 18 - 55 years old - Able to work rotational shift (9 working hour including 1 hour break) - Able to speak, reading and writing in Mandarin - No exp or **1 year experience** encouraged to apply - Training will be provided -...

**Location : Damansara Uptown, PJ (Nearby MRT TTDI)** **Preferred IMMEDIATE joiner !!!** **Responsibilities**:  Filter content from the client's website. You will also perform data and research functions.  Provide support through known basic troubleshooting techniques. You will also manage and resolve customer complaints.  Identify and escalate...

**Duties and responsibilities**: - Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. - Engaging in active listening...

**Job Highlights** - Allowances & commissions - Strategic Work Location Able to communicate well with customer and receive inbound and outbound calls and alias with internal support and engineer to provide best service and support to customers. **Key Accountabilities** - Maintaining a positive, empathetic, and professional attitude toward customers at all...

Serves customers by providing product and service information and resolving product and service problems - Manage Inbound/Outbound phone calls. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Perform servicing calls to reach out to...

**JOB RESPONSIBILITIES** - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous and professional manner. - Able to work both independently...

**Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...

**DUTIES & RESPONSIBLITIES: -** - Coordinate and provide smooth health screening journey for customer from registration until being seen by doctor. - Ensure accurate appointment of patient’s health screening, provide efficient frontline services, maintain accuracy and confidentiality of all the patients’ information and as well as to provide customer...

**Job Summary** Responsible for overseeing shipment inquiries, processing bookings, ensuring routing compliance and coordinates with internal divisions for cargo projection. This role requires a well-rounded skill set, combining logistics expertise with strong customer service and communication abilities to ensure the efficient and effective management of...

Job Description: We are currently seeking an energetic and customer-focused individual to join our team as a Maxis Consumer Outbound Customer Service (Mandarin Speaker). In this role, you will be responsible for making outbound calls to our Mandarin-speaking customers, assisting them with any inquiries or issues they may have, and providing exceptional...

CUSTOMER SERVICE ASSISTANTTECHNO MECH (M) SDN BHD4.5-6 reviewsPetaling Jaya, SelangorCustomer Service - Call Centre (Call Centre & Customer Service)Contract/TempRM 2,100 - RM 2,300 per monthPosted 30d+ agoMore jobs from this company As a Customer Service - Call Centre Assistant, you must act as a liaison, provide product/services information, and resolve...

**Role: Customer Support-** **Customer Experience Agent** **Role Type: Initial 12 months and Extendable Contract** **Job Location**:First Avenue, Petaling Jaya, Selangor** **Job Description (JD)** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication channels including...

To handle and ensure smooth operation of outlet. - To service new and existing customers by providing world class customer service. - To value pawned goods such as gold, watches, diamonds - To enter data into computerized system and generate daily report **Job Types**: Full-time, Permanent **Salary**: RM2,000.00 - RM3,000.00 per month **Benefits**: -...

Handle all customer interactions and enquiry on a timely basis and initiate best possible solutions, ensure KPIs are achieved consistently. - Deliver excellent services and increase customer satisfaction. - Identify opportunities to upsell relevant products. - Work closely with sales team for any sales enquiry from new customers. - Maintain confidentiality...