Business Data Steward Advisor

1 week ago


Bayan Lepas, Malaysia Dell Technologies Full time

Customer Data Business Data Steward

In today’s world, Customer data is quickly turning into the most precious business asset. Dell’s ability to leverage high-quality, seamless, and consistent data to deliver personalized experiences to our customers is dependent on strong customer data management and data governance capabilities.

Key Responsibilities

We are looking to bring on a change agent in the form of a business data steward who will be responsible to understand key business processes, critical customer data requirements for those processes, and design optimal solutions to deliver that data. He / she would then support change in adoption of a future state data model while enforcing compliance to security, privacy, quality, and other data management principles.

You will:

- Develop knowledge and expertise on Dell’s customer data ecosystem; leverage that knowledge to support the integrity of the customer data use.
- Develop and communicate business term definitions, business rules & standards, data quality rules, policies, and procedures. Measure performance & adherence against established standards and policies.
- Monitor data quality metrics and understand impacts and causes of changes in data quality. Analyze the data, provide assessment on trends, identify, and explain variances from goals. Drive data quality remediation actions based on KPI trending.
- Support in depth root cause analysis and formulate learnings that can be leveraged by data owners to drive “call to action” and accountability on business programs and working meetings.

Essential Requirements
- At least 2 years of experience with data management, data analytics or related experience.
- Analytical and problem-solving skills: ability to analyze and identify issues, business impact, draw conclusions and prioritize.
- Data literacy: finding and managing data, cleansing data, manipulating data.
- Experience in working in agile: Ability to lead small cross functional teams to action and progress. Ability to translate or triangulate business needs in technical requirements.
- Ability to communicate effectively with all levels of the organization to show the value of the data stewardship function and help evangelize the importance of data.

Desirable Requirements
- Degree in Information Systems or Engineering or related field. Process Mapping, Process Re-Engineering experiences or a background in Quality Management System
- Understanding or ability to quicky learn of 1-2 key Dell business process lifecycles and associated tools



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