Executive Housekeeper

4 weeks ago

Melaka, Malaysia The Pines Melaka Full time

**Executive Housekeeper Job summary**

Executive housekeepers direct and control housekeeping operations and staff of the housekeeping department. An executive housekeeper, co-ordinates between housekeeping crews to inspect assigned areas to ensure standards are met. An executive housekeeper manages many priorities and demands and is able to solve problems, support staff, as well as perform the duties of a housekeeper when required.
- **Responsibilities**:_
- Establish and/or implement operating procedures and standards
- Plan and coordinate the activities of housekeeping supervisors and their crew
- Coordinate inspection or inspect assigned areas to ensure standards are met.
- Complete financial management tasks, such as setting and adhering to a budget
- Implements and maintains Housekeeping department minimum standards.
- Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by the hotel, which requires continuous visual inspection of guestrooms and public space areas including: restaurant, meeting room, lobby, halls, etc.
- Manage finances of housekeeping and laundry operations including budget and inventory controls.
- Analyze data and compile reports on expenditures, wages, labor, supplies, etc. in relation to hotel financial forecasts and budget.
- Operate within the established labor standard.
- Establish and maintain adequate supplies for efficient operation of department.
- Supervise the operation of linen, uniform, supply and storage rooms. Place linen, uniforms and supply orders as needed.
- Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for Teams Members and ensuring proper labelling of hazardous supplies.
- Manage guest lost and found including, store and inventory all items, conduct any guest inquiry phone calls and get guest mailing information needed.
- **Knowledge, Skills and Abilities**:_
- Preferably a Diploma in tourism or business management.
- Previous experience working in housekeeping is required.
- At least 3 years experience in Management/Assistant Housekeeping position.
- Experience in a hotel or a related field preferred.
- Good customer service skills

**Job Types**: Full-time, Permanent

**Salary**: RM4,000.00 - RM6,500.00 per month

**Benefits**:

- Health insurance
- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to Commute:

- Melaka City (required)

Ability to Relocate:

- Melaka City: Relocate before starting work (required)

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