Operational Risk Team Lead

Position: Team lead - Customer Service - English ( Risk Operations/Risk Analyst) Location: Kelana Jaya, Malaysia. Salary Range: RM5,500 - RM6,500 Language: English (Malaysian) Specialization: at least 1 year Team Lead experience. Must have Risk Operations background Target Onboarding Date: ASAP Type: Full-time Shift:...

Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate it is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case. - Ability to guide the team on completing the chargeback...

Life at GrabAt Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.Job DescriptionGet to know the...

Company DescriptionLife at Grab At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.Job...

Ability to Deep Dive on appeal cases received from business line including user appeal document, user analysis and trend analysis. - Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following...

Responsibilities: Provide insights and improve quality management mechanism and process for ads moderation team; Lead quality team to conduct coaching and calibration sessions to ensure that operational policies and processes are being applied consistently; Lead quality team to closely collaborate with policy team, operation team & vendor site QA to deliver...

**Responsibilities**: - Provide insights and improve quality management mechanism and process for ads moderation team; - Lead quality team to conduct coaching and calibration sessions to ensure that operational policies and processes are being applied consistently; - Lead quality team to closely collaborate with policy team, operation team & vendor site QA...

Working schedule: Rotational shiftLocation: Kelana Centre Point, Petaling JayaJob Type: PermanentSalary: Upto 3k to 4k (depends on experince)Experience Range: 1- 3 yearsPreferred Requirements Proficiency in English and Multilingual is highly preferred (depends on the market assignment)- Fraud Manual Review, User Appeal and Trend Analysis operations...

Working schedule: Rotational shift Location: Kelana Centre Point, Petaling Jaya **Job Type**: Permanent **Salary**: Upto 3k to 4k (depends on experince) Experience Range: 1- 3 years **Preferred Requirements** - Proficiency in English and Multi-lingual is highly preferred (depends on the market assignment) - **Fraud Manual Review, User Appeal and Trend...

To maintain and execute collection strategies in line with set standards and policies - To guarantee timely and effective execution of internal control framework - To actively managed cross functional, country and regional dependencies - To guide, reviews and initiates capacity management for credit risk activities; ensures compliance with the departmental...

Working location Kelana Jaya. Sales Team Lead prefer Mandarin / Cantonese Speaker. **Salary**: RM6,000.00 - RM6,500.00 per month **Benefits**: - Opportunities for promotion Schedule: - Monday to Friday Supplemental pay types: - Commission pay - Performance bonus - Retention bonus - Yearly bonus **Language**: - Mandarin or Cantonese (preferred)

**Job Specification** - 1st level on-site support and to monitor any alert to minimize downtime and providing sufficient report on the issue encountered. - Contact point for all team members and customer. - Supervising, managing and motivating team members daily. - Identifies and resolves technical issues/researches and recommends effective solutions. -...

**Job Specification** - 1st level on-site support and to monitor any alert to minimize downtime and providing sufficient report on the issue encountered. - Contact point for all team members and customer. - Supervising, managing and motivating team members daily. - Identifies and resolves technical issues/researches and recommends effective solutions. -...

Position: Team Lead Customer Service - Indonesian Location: Kelana Jaya, Selangor, Malaysia. Salary Range: RM5,500 - RM6,500 Language: English (Indonesian) Specialization: Global Payments, Financial Customer Complain Operations Joining date: Immediate or with Notice period Type: Full-time Shift: 24/7 **Responsibilities**: - Provide mentorship,...

**About Us** Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. **Position Overview**: The Lead...

**Job details**: Posted 23 February 2024 SalaryRM8500 - RM11500 per month LocationSubang Jaya Job type Permanent DisciplineFinance & Accounting Reference271332_1708621130 - **MNC with excellent global support and training**: - ** Accessible via Public Transport**: - ** Opportunity to work with multiple country** **About our Client** Our Client is a...

**Key Responsibilities**: - **Strategic Leadership**: Develop and execute a global fraud risk strategy that aligns with the company's goals and the dynamic nature of the crypto industry. Collaborate and work with Risk Product & Enterprise Risk members on the strategy and support the risk management program/initiatives. - **Operational Excellence**: Oversee...

**Responsibilities**: - Provide mentorship, guidance, and career development to members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical. - Thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions. - Establish team goals and work...

**Responsibilities**: - Provide mentorship, guidance, and career development to members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical. - Thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions. - Establish team goals and work...

**Job Summary**: **Responsibilities**: - Oversee and coordinate daily operations to ensure efficiency and compliance with organizational policies and procedures. - Develop and implement operational policies, systems, and processes to improve productivity and streamline workflows. - Monitor and analyze operational metrics and key performance indicators...