Operational Risk Team Lead

Position: Team lead - Customer Service - English ( Risk Operations/Risk Analyst) Location: Kelana Jaya, Malaysia. Salary Range: RM5,500 - RM6,500 Language: English (Malaysian) Specialization: at least 1 year Team Lead experience. Must have Risk Operations background Target Onboarding Date: ASAP Type: Full-time Shift:...

Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate it is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case. - Ability to guide the team on completing the chargeback...

Ability to Deep Dive on appeal cases received from business line including user appeal document, user analysis and trend analysis. - Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following...

To maintain and execute collection strategies in line with set standards and policies - To guarantee timely and effective execution of internal control framework - To actively managed cross functional, country and regional dependencies - To guide, reviews and initiates capacity management for credit risk activities; ensures compliance with the departmental...

Working location Kelana Jaya. Sales Team Lead prefer Mandarin / Cantonese Speaker. **Salary**: RM6,000.00 - RM6,500.00 per month **Benefits**: - Opportunities for promotion Schedule: - Monday to Friday Supplemental pay types: - Commission pay - Performance bonus - Retention bonus - Yearly bonus **Language**: - Mandarin or Cantonese (preferred)

**Job Specification** - 1st level on-site support and to monitor any alert to minimize downtime and providing sufficient report on the issue encountered. - Contact point for all team members and customer. - Supervising, managing and motivating team members daily. - Identifies and resolves technical issues/researches and recommends effective solutions. -...

**Key Responsibilities**: - **Strategic Leadership**: Develop and execute a global fraud risk strategy that aligns with the company's goals and the dynamic nature of the crypto industry. Collaborate and work with Risk Product & Enterprise Risk members on the strategy and support the risk management program/initiatives. - **Operational Excellence**: Oversee...

Position: Team Lead Customer Service - Indonesian Location: Kelana Jaya, Selangor, Malaysia. Salary Range: RM5,500 - RM6,500 Language: English (Indonesian) Specialization: Global Payments, Financial Customer Complain Operations Joining date: Immediate or with Notice period Type: Full-time Shift: 24/7 **Responsibilities**: - Provide mentorship,...

**About Us** Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. **Position Overview**: The Lead...

**Position Snapshot**: Location: Petaling Jaya, Selangor, MY Company: Nestlé Malaysia Full-time Bachelor’s Degree 4+ years of experience **Position Summary**: Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, weare a human environment - passionate people driven by the purpose of enhancing the...

**Job Summary**: **Responsibilities**: - Oversee and coordinate daily operations to ensure efficiency and compliance with organizational policies and procedures. - Develop and implement operational policies, systems, and processes to improve productivity and streamline workflows. - Monitor and analyze operational metrics and key performance indicators...

**Trainer** a. Language: English b. Specialization: Experience as a Lean Six Sigma Yellow Belt trainer or instructor, Certificate as a Lean Six Sigma Green Belt c. Target Onboarding Date: ASAP e. Location: Kelana Jaya, Selangor f. Type: Full-time g. Shift: 24/7 - Design effective training programs. - Prepare training materials. - Conduct training and...

The Rick Operations Specialist is responsible for overseeing the efficient and effective operation of the supply chain, logistics, and related processes within the organization. This role involves coordinating various activities to ensure timely delivery of products and materials while minimizing costs and maximizing efficiency. The Rick Operations...

**Role**:Any Other **Timings**:Night Shift (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: Risk and Complaince - Position: Team Lead Language: English Specialization: Risk Operation Target Onboarding Date: Maximum 1 month notice Salary Range: 5,500 - 6,500MYR Location: KL Sentral, Kuala...

**Join our Team**: **About this opportunity**: Ericsson is looking for a Field Service - Team Lead (Central) to join our team. This role is centered on managing the Service Assurance functions for our contract. You'll take on reactive, preventative, and predictive maintenance responsibilities within the scope of the service. As a customer-facing...

**About Us** Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. **Role Overview** As a Strategy...

Position: Team lead - Customer Service - English (Global Payment) Location: Kelana Jaya, Malaysia. Salary Range: RM5,500 - RM6,500 Language: English (Malaysian) Specialization: at least 1 year Team Lead experience. Must have Global Payment, Financial Customer Complain background Target Onboarding Date: ASAP Type: Full-time Shift:...

**Position: Team Lead, SOC** **Job Type: Permanent** **Location: Jaya One, Petaling Jaya** **Responsibilities**: - Lead the team of 20 plus (L1,L2) based on SOC organization requirements, scheduling and progress reporting of tasks. - Join all customer meetings & resolve the escalations issues by closely working with SOC Managers & all colleagues -...

Responsibilities - Lead the team of 20 plus (L1,L2) based on SOC organization requirements, scheduling and progress reporting of tasks. - Join all customer meetings & resolve the escalations issues by closely working with SOC Managers & all colleagues - Develop, collect, analyze security operational metrics to optimize SOC performance and minimize...

This individual must possess strong drive and initiative, as they are expected to function autonomously with limited oversight in order to achieve desired results. They should have a demonstrated track record of adapting to uncertain circumstances, finding solutions, handling multiple tasks, and bringing forth innovative and creative ideas. They are skilled...