Team Lead Customer Service- Indonesian

What you will do As a dedicated Voice Channel Specialist, you’ll play a pivotal role in providing top-notch customer service. Here is what's waiting for you: - Focusing diligently on voice channels to swiftly address customer queries and take ownership of their concerns - Striking the perfect balance between customer requirements and business objectives,...

Sourcing - Indicative Spend under management: < 15 mio Euro - Sourcing of purchase requisitions with a value below 15.000 Euro based on Procurement policy and sourcing guidelines within the local SAP system. - Negotiates with suppliers on pricing and terms within defined framework agreements. - Supports the resolution of invoice mismatches on price - Changes...

_Nature of Business: IT service and solution provider_ - Location: Sime UEP Subang, Industrial Park Subang_ - Position: Call Center Supervisor_ - Salary Range: RM4,500- RM5,000 (Offer based on experiences)_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ Requirement: - Diploma/ Degree in any course. - Fluent written and spoken...

**About You** CARSOME is on the hunt for a talented and experienced Telesales ,Customer Service (B2C). We need a self-motivated person with strong communication and negotiation skills. Your duties identifying potential customers and setting Free Test Drive appointments / Video Car Tour. **Your Day-To-Day** - Perform Outbound Calls based on leads assigned by...

Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate it is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case. - Ability to guide the team on completing the chargeback...

AEON Credit Service (M) Berhad is committed to excellence in providing financial services to our customers. As a Direct Sales Executive, you will play a vital role in promoting and selling our credit card and Aeon Member Plus Card products.About the RoleThis role involves selling and promoting our products to customers, ensuring all applications are properly...

The Case Coordinator is primarily responsible for coordinating and arranging transport plans for patients through liaising with various stakeholders, such as the patient's family members, doctors, hospitals, and the aviation teams. The Case Coordinator is expected to facilitate the smooth execution of a case by performing a range of operational and...

**Trainer** a. Language: English b. Specialization: Experience as a Lean Six Sigma Yellow Belt trainer or instructor, Certificate as a Lean Six Sigma Green Belt c. Target Onboarding Date: ASAP e. Location: Kelana Jaya, Selangor f. Type: Full-time g. Shift: 24/7 - Design effective training programs. - Prepare training materials. - Conduct training and...

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...

Answer customer questions about basic banking services, such as account balances and interest rates and fees. - Help customers protect their accounts by reviewing suspicious activity, reversing transactions and reissuing compromised debit and credit cards - Answer questions about account types and banking products, such as CDs, money market accounts, loans...

**the assistance an organization offers to its customers before or after they buy or use products or services**. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions. **Salary**: RM1,500.00 - RM1,800.00 per month **Benefits**: - Opportunities for promotion -...

**About You** Your primary responsibility of Executive, Outbound Telesales is to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. **Your Day-to-Day** - Attend to the customers’ enquiries by providing the correct information regarding Carsome’s...

Confer with customers by social media or in person to provide information about products or services or obtain details of complaints. - Check to ensure that appropriate changes were made to resolve customers' problems. - Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. -...

Working location Kelana Jaya. Sales Team Lead prefer Mandarin / Cantonese Speaker. **Salary**: RM6,000.00 - RM6,500.00 per month **Benefits**: - Opportunities for promotion Schedule: - Monday to Friday Supplemental pay types: - Commission pay - Performance bonus - Retention bonus - Yearly bonus **Language**: - Mandarin or Cantonese (preferred)

**Position title: Freight Customer Service Executive.**: - **Salary: RM 3000-4000.**: - **Location: Kelana Jaya,Petaling Jaya.** Our client, a leading international logistics company with offices in major ports in Malaysia are looking to recruit excellent Customer Service Executive to join their freight operations team in Kelana Jaya. **About the...

**Position title**: Ocean Freight Customer Service Executive. **Salary**: RM 2500-3500. **Location**: Kelana Jaya,Petaling Jaya. Our client, a leading international logistics company with offices in major ports in Malaysia are looking to recruit excellent Customer Service Executive to join their freight operations team. About the role As Ocean Sea Freight...

**Position: Freight Customer Service Executive.**: - **Salary: RM 3000-4000.**: - **Location: Kelana Jaya,Petaling Jaya.** Our client, a leading international logistics company with offices in major ports in Malaysia are looking to recruit excellent _Customer Service Executive _to join their freight operations team in Kelana Jaya. **About the role** As...

**About You** You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service department. **Your Day to Day** - Maintain and develop internal support and call centre quality standards. - Assess support interactions based on internal standards. - Accompany evaluations with...

**our Role and Responsibilities**: [Daily Operations] Analyse request and ability to make judgement based on checklist/rules/policy Validation and audit of abnormal claims based on policy Route request to appropriate departments based on policy and approval requirement Warranty Bills Verification Check and Validate warranty claims Request approval, and/or...

Performs business support or technical work, using data organizing and coordination skills. - Performs tasks based on established procedures. - In some areas, requires vocational training, certifications, licensures, or equivalent experience. - Provides customers with information that is specialized and communicated in warm empathetic manner. - Assesses...