Team Lead Customer Service- Indonesian

Position: Team lead - Customer Service - English ( Risk Operations/Risk Analyst) Location: Kelana Jaya, Malaysia. Salary Range: RM5,500 - RM6,500 Language: English (Malaysian) Specialization: at least 1 year Team Lead experience. Must have Risk Operations background Target Onboarding Date: ASAP Type: Full-time Shift:...

What you will do As a dedicated Voice Channel Specialist, you’ll play a pivotal role in providing top-notch customer service. Here is what's waiting for you: - Focusing diligently on voice channels to swiftly address customer queries and take ownership of their concerns - Striking the perfect balance between customer requirements and business objectives,...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate it is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case. - Ability to guide the team on completing the chargeback...

**Trainer** a. Language: English b. Specialization: Experience as a Lean Six Sigma Yellow Belt trainer or instructor, Certificate as a Lean Six Sigma Green Belt c. Target Onboarding Date: ASAP e. Location: Kelana Jaya, Selangor f. Type: Full-time g. Shift: 24/7 - Design effective training programs. - Prepare training materials. - Conduct training and...

**About You** CARSOME is on the hunt for a talented and experienced Telesales ,Customer Service (B2C). We need a self-motivated person with strong communication and negotiation skills. Your duties identifying potential customers and setting Free Test Drive appointments / Video Car Tour. **Your Day-To-Day** - Perform Outbound Calls based on leads assigned by...

**About You** CARSOME is on the hunt for a talented and experienced Telesales ,Customer Service (B2C). We need a self-motivated person with strong communication and negotiation skills. Your duties identifying potential customers and setting Free Test Drive appointments / Video Car Tour. **Your Day-To-Day** - Perform Outbound Calls based on leads assigned by...

The Case Coordinator is primarily responsible for coordinating and arranging transport plans for patients through liaising with various stakeholders, such as the patient's family members, doctors, hospitals, and the aviation teams. The Case Coordinator is expected to facilitate the smooth execution of a case by performing a range of operational and...

Working location Kelana Jaya. Sales Team Lead prefer Mandarin / Cantonese Speaker. **Salary**: RM6,000.00 - RM6,500.00 per month **Benefits**: - Opportunities for promotion Schedule: - Monday to Friday Supplemental pay types: - Commission pay - Performance bonus - Retention bonus - Yearly bonus **Language**: - Mandarin or Cantonese (preferred)

**Company Description** At NEXTDC we have been building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. We are establishing a new data centre in Petaling...

Responsibilities: - To guide new business & maintain a relationship with agents and Client. - Responsible for the achievement of GP/Volume targets as agreed upon hiring. - Responsible for managing team performance, building, and maintaining team relationship, assessing client specific needs, promoting, and selling the services and maintaining sales goals...

Provide mentorship, guidance, and career development to members of their team. - Lead a high-performing team through an exciting transition to build problem solving, critical. - thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions. - Establish team goals and work with direct reports on...

**Join our Team**: **About this opportunity**: Ericsson is looking for a Field Service - Team Lead (Central) to join our team. This role is centered on managing the Service Assurance functions for our contract. You'll take on reactive, preventative, and predictive maintenance responsibilities within the scope of the service. As a customer-facing...

**About You** You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service department. **Your Day to Day** - Maintain and develop internal support and call centre quality standards. - Assess support interactions based on internal standards. - Accompany evaluations with...

**Job Specification** - 1st level on-site support and to monitor any alert to minimize downtime and providing sufficient report on the issue encountered. - Contact point for all team members and customer. - Supervising, managing and motivating team members daily. - Identifies and resolves technical issues/researches and recommends effective solutions. -...

**Position: Customer Service Executive-Freight & Logistics services.**: - **Salary: RM 2500-3500.**: - **Location: Kelana Jaya (SS7),Petaling Jaya.** This company, a leading international logistics company with offices in major ports in Malaysia are looking to recruit _Customer Service Executive for their freight services_ and to join their freight...

**the assistance an organization offers to its customers before or after they buy or use products or services**. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions. **Salary**: Up to RM2,500.00 per month **Benefits**: - Opportunities for promotion - Professional...

**the assistance an organization offers to its customers before or after they buy or use products or services**. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions. Pay: RM1,800.00 - RM2,200.00 per month **Benefits**: - Opportunities for promotion - Professional...

Confer with customers by social media or in person to provide information about products or services or obtain details of complaints. - Check to ensure that appropriate changes were made to resolve customers' problems. - Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. -...

Requirements: - Diploma, bachelor's degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent. - 2 years working experience with knowledge in IT infrastructure works, - Ability to work effectively both independently and in a team-based environment, - Effective English communication skills including verbal,...