Customer Service
7 months ago
Confer with customers by social media or in person to provide information about products or services or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients
- Following process and procedure of the Company.
**Job Types**: Full-time, Permanent, Internship, Fresh graduate, Student job
Contract length: 6 months
Pay: RM1,800.00 - RM3,000.00 per month
**Benefits**:
- Flexible schedule
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental pay types:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Tips
- Yearly bonus
-
Customer Service
13 hours ago
Kelana Jaya, Malaysia Ask Consulting Full timeThe Customer Service Representative interfaces with customers via inbound calls, outbound calls, or through the internet. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - Ensure service delivered to our customers - Clarify customer...
-
Customer Service
6 months ago
Kelana Jaya, Malaysia Nuetra Sdn Bhd Full time**the assistance an organization offers to its customers before or after they buy or use products or services**. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions. Pay: RM1,800.00 - RM2,200.00 per month **Benefits**: - Opportunities for promotion - Professional...
-
Customer Service
7 months ago
Kelana Jaya, Malaysia Farmasi Everlife ( Neutra Sdn.Bhd) Full time**the assistance an organization offers to its customers before or after they buy or use products or services**. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions. **Salary**: Up to RM2,500.00 per month **Benefits**: - Opportunities for promotion - Professional...
-
Executive, Customer Service
7 months ago
Kelana Jaya, Malaysia Carsome Sdn Bhd Full time**About You** CARSOME is on the hunt for a talented and experienced Telesales ,Customer Service (B2C). We need a self-motivated person with strong communication and negotiation skills. Your duties identifying potential customers and setting Free Test Drive appointments / Video Car Tour. **Your Day-To-Day** - Perform Outbound Calls based on leads assigned by...
-
Executive, Customer Service
6 months ago
Kelana Jaya, Malaysia Carsome Sdn Bhd Full time**About You** CARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and...
-
Executive, Customer Service
6 months ago
Kelana Jaya, Malaysia Carsome Sdn Bhd Full time**About You** CARSOME is on the hunt for a talented and experienced Telesales ,Customer Service (B2C). We need a self-motivated person with strong communication and negotiation skills. Your duties identifying potential customers and setting Free Test Drive appointments / Video Car Tour. **Your Day-To-Day** - Perform Outbound Calls based on leads assigned by...
-
Executive, Customer Service Telemarketing
7 months ago
Kelana Jaya, Malaysia Carsome Sdn Bhd Full time**About You** CARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and...
-
Executive, Telemarketer Customer Service
6 months ago
Kelana Jaya, Malaysia Carsome Sdn Bhd Full time**About You** CARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and...
-
Customer Service Telesales Executive
6 months ago
Kelana Jaya, Malaysia Carsome Sdn Bhd Full time**About You** CARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and...
-
Executive, Customer Service Telesales
7 months ago
Kelana Jaya, Malaysia Carsome Sdn Bhd Full time**About You** CARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and...
-
Executive, Customer Service Telesales
7 months ago
Kelana Jaya, Malaysia Carsome Sdn Bhd Full time**About You** CARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and...
-
Customer Service
7 months ago
Kelana Jaya, Malaysia D2B SOLUTIONS SDN BHD Full time**Customer Service & Admin Officer** **Location**: Kelana Jaya, Petaling Jaya **Overview**: **Primary Responsibilities**: - Monitor and respond promptly to social media postings. - Maintain and update daily sales reports and monthly sales forecasts. - Handle order processing, including following up on quotations and updating order statuses. - Present and...
-
Executive, Customer Service
7 months ago
Kelana Jaya, Malaysia Carsome Sdn Bhd Full time**About You** CARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and...
-
Executive, Quality Assurance Customer Service
7 months ago
Kelana Jaya, Malaysia Carsome Sdn Bhd Full time**About You** You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service department. **Your Day to Day** - Maintain and develop internal support and call centre quality standards. - Assess support interactions based on internal standards. - Accompany evaluations with...
-
Team Lead Customer Service- Indonesian
7 months ago
Kelana Jaya, Malaysia GrowthFn Sdn Bhd Full timePosition: Team Lead Customer Service - Indonesian Location: Kelana Jaya, Selangor, Malaysia. Salary Range: RM5,500 - RM6,500 Language: English (Indonesian) Specialization: Global Payments, Financial Customer Complain Operations Joining date: Immediate or with Notice period Type: Full-time Shift: 24/7 **Responsibilities**: - Provide mentorship,...
-
Mandarin Speaker
6 months ago
Kelana Jaya, Malaysia Lean IT Consultants Sdn Bhd Full time**JOB HIGHLIGHT** - Easy access to Public Transport. - Fun, Engaging Work Environment. - Full training provided **JOB DESCRIPTION** - Must be able to communicate in English and Malay. - SPM leavers who are interested to start their career in a call center are also encouraged to apply. - You are required to work on rotational shifts. - Problem solvers and...
-
Customer Service Consultant
6 months ago
Kelana Jaya, Malaysia Mercantile Shared Services Sdn Bhd Full timeResponsibilities: - Managing the collection of outstanding debts from clients via inbound and outbound calls. - Attempt to negotiate payoff deadlines and collect payment from clients. - Be able to formulate corresponding solutions for specific overdue reasons. - Prepare for possible legal proceedings in the future and prepare relevant evidence - Assist the...
-
Customer Service Representative
7 months ago
Kelana Jaya, Malaysia Nuetra Sdn Bhd Full timeMembantu pelangan membuat pembelian melalui ( TIKTOK LIVE, Whatsapp) - Membalas dan menjawab segala pertanyaan pelanggan - Menjaga hubungan baik dengan pelanggan. - Menyediakan report setiap bulan. - Berumur 21-38 tahun - Petah bercakap didepan kamera - Boleh bekerja dalam kumpulan - Caruman KWSP&Socco - Gaji basic - Komisyen lumayan (...
-
Customer Service Executive
13 hours ago
Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...
-
Outbound Customer Service Representative
6 months ago
Kelana Jaya, Malaysia KREDIT RAKYAT Full time**Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable...