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Customer Service

1 month ago

Kelana Jaya, Malaysia Nuetra Sdn Bhd Full time

Confer with customers by social media or in person to provide information about products or services or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients
- Following process and procedure of the Company.

**Job Types**: Full-time, Permanent, Internship, Fresh graduate, Student job
Contract length: 6 months

Pay: RM1,800.00 - RM3,000.00 per month

**Benefits**:

- Flexible schedule
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday
- Weekend jobs

Supplemental pay types:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Tips
- Yearly bonus