Current jobs related to Customer Service - Kelana Jaya - Ask Consulting

  • Cantonese Customer Service

    2 weeks ago

    Subang Jaya, Malaysia Customer Service Centre Full time

    **Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

  • Customer Service

    2 weeks ago

    Kelana Jaya, Malaysia Nuetra Sdn Bhd Full time

    **the assistance an organization offers to its customers before or after they buy or use products or services**. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions. Pay: RM1,800.00 - RM2,200.00 per month **Benefits**: - Opportunities for promotion - Professional...

  • Customer Service

    3 days ago

    Kelana Jaya, Malaysia Farmasi Everlife ( Neutra Sdn.Bhd) Full time

    **the assistance an organization offers to its customers before or after they buy or use products or services**. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions. **Salary**: RM1,500.00 - RM1,800.00 per month **Benefits**: - Opportunities for promotion -...

  • Customer Service Executive

    7 days ago

    Kelana Jaya, Malaysia Agensi Pekerjaan Hunters Search Sdn Bhd Full time

    **Job Descriptions**: - Improve customer service experience, create engaged customers and facilitate organic growth - Take ownership of customers issues and follow problems through to resolution - Continuously develop and improve service procedures, policies and standards - Keep accurate records and document customer service actions and discussions -...

  • Customer Service Manager

    2 weeks ago

    Kelana Jaya, Malaysia Agensi Pekerjaan VR Excellent (M) Sdn Bhd Full time

    1. To build, structure and head a team of customer service team members. 2. Train new customer service team members. 3. Guide and support customer service team. 4. Review & improve customer service process. 5. To handle all inbound customer calls and queries in a professional manner. Help customers to resolve any issues that are brought up. 6. To...

  • Customer Service Representative

    2 days ago

    Kelana Jaya, Malaysia Growthfn Sdn Bhd Full time

    Answer customer questions about basic banking services, such as account balances and interest rates and fees. - Help customers protect their accounts by reviewing suspicious activity, reversing transactions and reissuing compromised debit and credit cards - Answer questions about account types and banking products, such as CDs, money market accounts, loans...

  • Executive, Customer Service

    5 days ago

    Kelana Jaya, Malaysia Carsome Sdn Bhd Full time

    **About You** CARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and...

  • Executive, Customer Service

    1 week ago

    Kelana Jaya, Malaysia Carsome Sdn Bhd Full time

    **About You** CARSOME is on the hunt for a talented and experienced Telesales ,Customer Service (B2C). We need a self-motivated person with strong communication and negotiation skills. Your duties identifying potential customers and setting Free Test Drive appointments / Video Car Tour. **Your Day-To-Day** - Perform Outbound Calls based on leads assigned by...

  • Customer Service Representative

    4 days ago

    Petaling Jaya, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full time

    Company Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...

  • Customer Service Admin

    2 days ago

    Kelana Jaya, Malaysia Angel-La Baby Confinement Centre Full time

    1. Acting on behalf of the company, understand the company values and always act in a professional manner, using language that aligns with the company. 2. To manage, supervise and support a team of subordinates which consist of midwife, nurses and management staffs for the daily operation of Confinement Centre 3. Improves customer service quality results...

Customer Service

2 weeks ago

Kelana Jaya, Malaysia Ask Consulting Full time

The Customer Service Representative interfaces with customers via inbound calls, outbound calls, or through the internet. This position provides customer service support and resolution of routine problems regarding client's product or services.

Essential Functions/Core Responsibilities:

- Ensure service delivered to our customers
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business
- Respond to customer inquiries about products and services

**Requirements**:

- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes., Ability to rotate shifts, as needed
- Languages: English
- Good to have - Banking Experience

**Job Types**: Full-time, Permanent

**Salary**: RM2,700.00 - RM3,500.00 per month

Schedule:

- Day shift

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer service: 1 year (preferred)