Bank Customer Service
13 hours ago
Job description
- Represents the brand, the culture, and values of our clients
- Maintain a positive, empathetic, and professional attitude toward customers at all times
- Handle customer’s concerns positively and professionally
- Interact, support, receive feedback/issue report with or for customers
- Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter.
- Processing payment and client information in a manner that is precise and safeguards the customers personal and payment information’s
- Pro-active support to customers to prevent damage to brand loyalty
- Identify and escalate priority issues through proper channels when necessary
**Job Types**: Full-time, Permanent
**Salary**: RM2,500.00 - RM3,200.00 per month
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Rotational shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Kelana Jaya: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- English (preferred)
-
Banking Customer Service @ Pj 24x7
4 days ago
Kelana Jaya, Malaysia TimesConsult Full time✨Immediately interview arrangement ✨Basic Salary up to 3K + Various Allowances + Good Benefit ✨Contact Centre Environment (24x7) with training provided ✨5 Working days per week FRESH GRADUATE (WITH COMPLETION LETTER/ FINAL TRANSCRIPT) & EXPERIENCED CANDIDATES WITH SHORT NOTICE (LESS THAN 1 WEEK) ARE WELCOME TO APPLY!!! **Responsibilities**: -...
-
Customer Service
4 days ago
Kelana Jaya, Malaysia Growthfn Sdn Bhd Full timeAnswer customer questions about basic banking services, such as account balances and interest rates and fees. - Help customers protect their accounts by reviewing suspicious activity, reversing transactions and reissuing compromised debit and credit cards - Answer questions about account types and banking products, such as CDs, money market accounts, loans...
-
Customer Service Representative
6 days ago
Kelana Jaya, Malaysia Growthfn Sdn Bhd Full timeAnswer customer questions about basic banking services, such as account balances and interest rates and fees. - Help customers protect their accounts by reviewing suspicious activity, reversing transactions and reissuing compromised debit and credit cards - Answer questions about account types and banking products, such as CDs, money market accounts, loans...
-
Petaling Jaya, Malaysia Hong Leong Bank Full timeIf you are looking to excel and make a difference, take a closer look at us If you are looking to excel and make a difference, take a closer look at us Key Responsibilities and Accountabilities Sales & Service- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery...
-
Customer Service Agents
6 days ago
Petaling Jaya, Malaysia Brandt International Sdn Bhd Full time**Digital Banking Customer Service Agents (Immediate Hiring)** Join our team and become a vital part of our digital banking customer service! We are looking for dedicated and enthusiastic individuals to assist our customers with their banking needs. **Nature: Banking Call Center** Position: Customer Service Executive Full-Time position: 12 Months...
-
Manager - Business & Corporate Banking
1 week ago
Petaling Jaya, Malaysia Hong Leong Bank Full timeIf you are looking to excel and make a difference, take a closer look at us **Job Description**: Job responsibilities - Acquire new account relationships. - Manage a portfolio of existing Commercial Banking Account relationship in order to grow both funded income and non-funded income. - Manage a portfolio of accounts in order to provide value - added...
-
Customer Service Representative
1 week ago
Petaling Jaya, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full timeCompany Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...
-
Petaling Jaya, Selangor, Malaysia Standard Chartered Bank Full timeRequisition Number: 45457Job Location: Petaling Jaya, MYSWork Type: Office WorkingEmployment Type: PermanentPosting Start Date: 15/12/2025Posting End Date: 31/01/2026:Job SummaryAs a Standard Chartered Acquisition Relationship Manager, you'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet...
-
Customer Service Lead
4 days ago
Kelana Jaya, Malaysia UNO Hiring Sdn Bhd Full timeManaging customer service team who normally at front desks/ receptionist. 2 shifts for customer service. Morning shift and Afternoon shift. - Customer Follow-up: Engage in proactive follow-ups to ensure our customers' satisfaction and address any post-treatment concerns with compassion and attentiveness. - Appointment Management: Collaborate with our team to...
-
Subang Jaya, Malaysia Trinity Workforce Solution Sdn Bhd Full time**Role: Customer Service Team Leader: Digital Banking (Bilingual)** **Support Location: Menara UOA Business Park, Subang Jaya (linked to LRT/KTM Subang** **Jaya)** **Working Hours: 1:30 PM - 10:30 PM** **Work Days: Sunday to Thursday (Off days: Friday & Saturday)** **Employment Type: Full-Time** **Salary: RM6,500 (Max) + RM500 KPI Allowance** **Start...