Customer Service Agents

**Why this role?** As a **Customer Service Agent**at KONE, you will be the voice of the company, playing a vital role in ensuring customer safety, satisfaction, and trust. You will manage unplanned maintenance requests, handle customer inquiries and complaints, and help keep customers informed and supported. **What will you be doing?** - **Callout Agent...

About the role Join our growing team as a Customer Service Agent (Digital Banking) at Brandt Business Services Sdn Bhd in Petaling Jaya, Selangor. This full-time role is responsible for providing exceptional customer service and support to our digital banking customers.What you'll be doingRespond to customer inquiries and requests via phone, email, and chat...

**Responsibilities**: **Salary**: RM2000 + RM200 KPI Allowance Location - Ara Damansara **Job Types**: Contract (2 months) (Upon completion 2 months will be given additional RM1000) Working Days: 5 days a week (2 days off, rotational) Working Hours: 9.00 am - 9.00 pm (Rotational shift) JOB DESCRIPTION: - Handling all outbound calls pertaining to...

JOB TITLE: Live Sales Agent (Customer Service) - Japan START DATE: March 13, 2025 LOCATION: Damansara Uptown, Imazium WORK SCHEDULE: Mon to Fri, 8am to 5pm WORK SET-UP: Onsite SALARY: RM 8500 and above LANGUAGE PROFICIENCY: Japanese + B1 English QUALIFICATION: - Local JLPT N1 equivalent, or native Japanese - English at least B1 since 60-70% queue in...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Company Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...

**Job Overview** - **Position**: Customer Service Agent (Social Media) - **Location**: Plaza 33, Petaling Jaya - **Access to Public Transport**: Asia Jaya LRT station - **Channels**: Facebook, Instagram, TikTok, YouTube **Working Hours & Days** - **Monday to Sunday**: 5 days work, 2 rotational off days - **Weekdays & Weekends**: 8:00 AM - 10:00...

**Digital Banking Customer Service Agents (Immediate Hiring)** Join our team and become a vital part of our digital banking customer service! We are looking for dedicated and enthusiastic individuals to assist our customers with their banking needs. **Nature: Banking Call Center** Position: Customer Service Executive Full-Time position: 12 Months...

Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator (KPI) monthly. -...

Job Description:Answering incoming calls, responding to live chat inquiries, and emails from customers related to digital banking productsProviding accurate information and resolving customer issues related to digital banking products and services.Maintaining a high level of product knowledge to effectively support customer needEnsuring timely and accurate...