Customer Service Representative
4 days ago
Answer customer questions about basic banking services, such as account balances and interest rates and fees.
- Help customers protect their accounts by reviewing suspicious activity, reversing transactions and reissuing compromised debit and credit cards
- Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cards
- Check on the status of customer accounts and track checks and payments
- Assist customers with replacing lost or stolen credit or debit cards
- Assist banking customers who are victims of fraud, theft or identity theft
**Qualifications**:
- Fluent in speaking and writing English
- Minimum of 1 year Customer service in Banking preferably in BPO industry
- Be a native Malaysian
- should be willing to work 24/7 monthly rotational work shift
Pay: RM2,800.00 - RM3,300.00 per month
Schedule:
- Day shift
- Night shift
- Rotational shift
Ability to commute/relocate:
- Kelana Jaya: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Do you have a minimum of 6 months experience working in as Customer service in a Banking industry?
- Your Nationality?
- Your current salary?
- Your expected salary?
- Your current location?
- For this role work is on site in Kelana, Petaling Jaya Malaysia, are you ok with this?
- When are you available to start?
**Education**:
- Diploma/Advanced Diploma (required)
**Experience**:
- Customer Service in BPO company: 1 year (preferred)
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