Banking Customer Service @ Pj 24x7
1 week ago
✨Immediately interview arrangement
✨Basic Salary up to 3K + Various Allowances + Good Benefit
✨Contact Centre Environment (24x7) with training provided
✨5 Working days per week
FRESH GRADUATE (WITH COMPLETION LETTER/ FINAL TRANSCRIPT) & EXPERIENCED CANDIDATES WITH SHORT NOTICE (LESS THAN 1 WEEK) ARE WELCOME TO APPLY
**Responsibilities**:
- Answering calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Respond to customers on timely manner while following standard operating procedures.
- To comply with Bank’s policies and available procedures/guidelines to ensure safety and security of the Bank and customers’ assets are maintained.
- Strive to achieve key performance indicators.
**Requirements**:
- Ability to work under pressure and independently.
- Willing to work on 24/7 rotational shifts and weekend
- Strong command of spoken and written English. Mandarin would be an added advantage to support dual language (language allowance provided).
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: RM2,500.00 - RM3,700.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- 13th month salary
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- English (required)
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